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Rated 4.3 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by 房间干净整洁 做为商务型酒店,房间给升级的够大。 整体来说,也很干净,利索。 床也是一如既住的舒适。 早餐,还可以。地点嘛,靠近钱塘江。离我的客户比较近。 October 18, 2014
Rated 5.0 out of 5.0 by 不错的酒店 非常便利、快捷; 员工服务意识强,能快速的及时跟进我们的需求。 房间舒适,设施较全。 但是希望可以更注重细节,例如套房客厅内植物的新鲜度,绿色叶子不应是枯萎的黄边出现。 October 16, 2014
Rated 3.0 out of 5.0 by 硬件条件尚可,服务跟不上 酒店地理位置尚可,停车十分方便,整体硬件设施也不错,但服务是在无法跟上。先是遇到了一个很差的入住体验,再是遇到了很差的礼宾服务,当晚我先通过电话告知酒店需要一辆出租车,在我下楼后,礼宾部的人员完全不知此事,告知我目前很难叫车,让我们在休息区休息,在休息去等待二十分钟的过程中,我没有见到礼宾人员打过任何一个电话或者出门为我们叫出租车,全在处理其他客人归还伞的事宜,无奈之下我只好自己到酒店门口叫车,令人惊讶的事门口竟然有很多刚送达宾客的空车,也没有任何酒店人员通知到我们,于是我们在一分钟内自己叫了辆酒店门口的出租车自行离去,此事礼宾人员任然在处理其他的事情。之前出行入住洲际比较多,此次想体验下holidayinn,结果没想到得到如此差的体验,十分失望。 October 15, 2014
Rated 5.0 out of 5.0 by 非常好的一家holiday inn 非常好,很干净,比较新,房间设施很好,很喜欢,洗衣机,冰箱,微波炉一应俱全,超级棒!员工很亲切,工作认真负责,以后去杭州还会去这个holiday inn入住的。唯一不足的就是酒店的游泳池既然让客人游泳,可是去了听到好几个人在抱怨水太凉了,我试了一下也没敢下水,真心太凉! October 10, 2014
Rated 4.0 out of 5.0 环境不错 整体来说不错,卫生不错,环境不错,但是服务员的整体水平可以再提升一些。门口的礼宾态度一般,从不主动上前帮忙。 October 9, 2014
Rated 5.0 out of 5.0 by 住得舒心 整体氛围比较舒适,早餐还算丰富。国庆节服务也还算到位,周边吃饭有点不便,不过有万象城也基本可以解决需求。 October 9, 2014
Rated 4.0 out of 5.0 by 环境不错,对会员关注度不够 国庆期间去入住的,离景区稍微有点远,但因为在新城,周围环境很不错,干净、幽静。第一次入住房间很不错,安静且房间大,有自主做饭的地方,3号的时候退房了一次,第二次入住的时候没有给欢迎饮料券,预定的是无烟大床,给的是吸烟房。 October 8, 2014
Rated 5.0 out of 5.0 by 1.前台虽小,服务不错 1. 这次升级的房间很大,超级棒。大客厅很宽阔。 2. 酒店前台虽然小了点,但工作人员热情,每次都很亲切,赞一下。 3. happy hour没有,还是有点遗憾,希望可以改进,对白金卡会员有更多的活动推进。 October 7, 2014
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