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Rated 4.3 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Good, clean, good service,it is perfect that the room has a kitchen. (很好,干净整洁,服务周到,还有厨房) Good, clean, good service,it is perfect that the room has a kitchen. (很好,干净整洁,服务周到,还有厨房) May 20, 2014
Rated 5.0 out of 5.0 by Good, clean, good service(很好,干净整洁,服务周到) Good, clean, good service,it is perfect that the room has a kitchen. (很好,干净整洁,服务周到,还有厨房) May 20, 2014
Rated 3.0 out of 5.0 by 无功无过,位置较为偏远 无功无过,位置较为偏远。无功无过,位置较为偏远。无功无过,位置较为偏远。无功无过,位置较为偏远。无功无过,位置较为偏远。 May 20, 2014
Rated 5.0 out of 5.0 by 前台服务一般 前台服务一般: 1.没有识别我是visa upgrade预定;经过提醒才发现; 2.询问是否包含早餐,前台说没有;第二次询问才告诉我visa upgrade送早餐; 3.整个前台就两人,应接不暇,不善于区分事务的重要性。 May 15, 2014
Rated 4.0 out of 5.0 by 整体环境不错 如果下次去杭州,会再次入住,还有请在反映房间有问题时候,请及时的处理。还有,在叫出租车时候,请一定要按实名制对号,不要让顾客在外面一枝花等待,有时候外面下雨,会非常不好 May 12, 2014
Rated 4.0 out of 5.0 床鋪舒適 目前已經住新錢江與紹興兩家假日酒店,新錢江住過好幾晚,發現新錢江假日服務人員已經可以媲美國際水平了,紹興價日仍需加油,從出租車下車的一瞬間,新錢江會主動開門幫忙提行李,紹興的就站在那邊看,也不會幫忙開車廂拿行李, May 6, 2014
Rated 5.0 out of 5.0 设施完美,服务一流 酒店设施基本完善,住宿条件符合对于假日酒店一贯的印象。房间整洁,床铺及客户设施让人感觉舒服。虽然地处钱江新城,人口较稀少,不过还是很容易能够打到出租车,酒店前台和礼宾也会主动询问是否需要帮助叫车,感觉很贴心。 May 6, 2014
Rated 5.0 out of 5.0 照明设计有待改进 房间照明设计有待改进,有个开关,总开关一关,床头灯没办法开启了。总开关不关的话,房间又太亮,这点设计不太合理。 April 29, 2014
Rated 5.0 out of 5.0 睡眠安静 睡眠很好,很安静,我当时正好赶上下雨,出行前台帮助打车,很方便 酒店赠送水果,酒店提供免费的wifi,上网很方便 总体来说挺好的,比其他地区的holiday inn质量好 April 27, 2014
Rated 5.0 out of 5.0 by 厨房不错 难得碰到一个有厨房设施的酒店,灶具都工作正常,炊具也都不错。夜宵给自己煮点方便面或者煮一些水饺元宵之类的,非常方便。这也弥补了饭店周围配套设施稀少的缺点。 April 27, 2014
Rated 5.0 out of 5.0 by CBD Hangzhou On arrival the help and service at reception made immediate impact, and since I had not used my Priority card for several years, it was quickly identified, and the privileges were recognized. Duty manager was very helpful as was all front staff. Well done and will return April 25, 2014
Rated 4.0 out of 5.0 by The breakfast is bad The place is dirty. No one care about the client. No one serves the coffee and tea. Even the servant provided you a tea, you need to ask for tea spoon and mik. BAD Service and Dirty. April 24, 2014
Rated 5.0 out of 5.0 by 床铺舒服 很舒服的床,还有软硬的区别,真的很不错 食物没有试过,但是下次应该试试 无线网络没有试过,没有告诉我是免费使用的 April 17, 2014
Rated 5.0 out of 5.0 by 曾住过的最好的假日酒店 积分换的,入住升级套房,设施齐全,有游泳池。非常干净,服务好。唯一不足,地点有点偏,打车不太方便,还好有滴滴。 April 16, 2014
Rated 5.0 out of 5.0 by 酒店住宿一流,但是晚餐太坑了 一楼西餐厅提供的家庭套餐明确写着供3-4人用,先不论菜肴品质,但最起码要让我们吃饱吧,量少无味,最后上的面条两份都没有放盐,还是人生第一次吃到 April 16, 2014
Rated 2.0 out of 5.0 差强人意 早餐食物卫生不好,客房卫生不好,枕头不好,服务态度不好,衣服洗得不够干净,送的水果不新鲜,反倒不如不送,这个调查问卷所需时间远大于10min April 15, 2014
Rated 4.0 out of 5.0 by 空调不给力 硬件超一般HI 酒店硬件非常出色,对于白金客户升套夜非常大方,只是房间空调系统不钛灵光,总之可以和一般的皇冠假日媲美 April 14, 2014
Rated 5.0 out of 5.0 by 家庭套房,布局合理,入住舒适! 家庭套房,布局合理,入住舒适!特别是厨房,电饭煲、微波炉、电磁炉、锅具全都配备,适合家庭出游的!酒店泳池也不错,就是离景区还是有些距离的! April 13, 2014
Rated 5.0 out of 5.0 整体符合假日酒店的标准 总体不错,硬件应该说是假日的一贯标准,钱江店处于新城位置,很安静。酒店很新,服务也不错。但是我未被告知会员可以有免费互联网使用,略有遗憾。 April 10, 2014
Rated 5.0 out of 5.0 空调 房间空调在入住时不制热,希望以后网络不要收费,因为越来越多酒店网络是都免费使用的,早餐切片面包口味有欠缺,下次来希望试试康体娱乐和泳池等设施。 April 4, 2014
Rated 4.0 out of 5.0 by 房间干净,安静,舒适 一直住这家假日,免费停车方便,房间大很温馨,酒店一楼就是餐厅,吃东西方便,就是东西不多。总体不错,总体性价比高,酒店里机场,高铁站都近。 April 3, 2014
Rated 4.0 out of 5.0 by 安静 好 房间舒适 安静 符合假日标准 预定的非吸烟房,由于到达时还没有清洁出来,就安排了吸烟房,即使吸烟房味道也不明显 March 26, 2014
Rated 3.0 out of 5.0 by 枕头不行 枕头睡的实在是不舒服,早上起来了脖子巨疼。可能是落枕了。房间的梳子太硬太尖,头皮梳的很痛。而且房间没有开冷空调 ,很热 March 26, 2014
Rated 5.0 out of 5.0 入住舒适 床品舒适 员工热情 离万象城和奥特莱斯不远 吃饭购物都很方便 就是处在新区离景点都比较远 打车不太便利 March 26, 2014
Rated 4.0 out of 5.0 by 硬件不错 酒店整体档次舒适度很好,睡眠也不错,早餐时间貌似十点以后也提供,很赞。 网上订房有问题,折腾了我半个小时,遭罪 March 26, 2014
Rated 5.0 out of 5.0 by 非常舒适的一次入住 这次订了两个房间,我和女儿一个,父母一个,前台为了把我们安排在同一个楼层,将我们一个房间免费升级为套房。女儿很喜欢这个套房,小家伙高兴的到处跑。 March 24, 2014
Rated 5.0 out of 5.0 by 房间舒适 房间很温馨,标间装修成两个独立的房间,两个卫生间,三台电视机。足见酒店当初设计的用心!不一样的体验。而且还配备了厨房用具,电冰箱,油烟机,电磁灶,洗衣机都应有尽有,不错,暂! March 19, 2014
Rated 5.0 out of 5.0 by 超值的免费升级 入住时 标房没有了 升级到了家庭房 很棒的房型 很好的体验 小朋友们都很喜欢 浴室也很大 客厅也很大 很有家里的感觉 非常超值 March 19, 2014
Rated 4.0 out of 5.0 by 陈设 家具以及装修太旧了,该更新了,但是还是很整洁,不错。很安静,晚上入睡很好。大厅很奇怪,看上去像是要歇业了的酒店,不知道问题出在哪里!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! March 18, 2014
Rated 5.0 out of 5.0 by A wonderful stay!!! Room was upgraded to suite and welcome fruit was plentiful. This suite is my most favorite ever (holiday inn)!!! Facility is fantanstic. Especially the light in bedroom. Shower room is well designed. King bed, pillow, sheet are wonderful as usual, which made us well relaxed and asleep. Sound isolation was perfect (perhaps my room was at the end of tunnel). There was no any disturbance by the sound. BTW, the hotel staff was so nice. The only disadvantage was the shower room. Water leaked because of door not well sealed. Fortunately it was managed. It didn't bother so much. I strongly recommend the suite of this hotel!! March 16, 2014
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