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Rated 4.3 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 舒适度不够 硬件设备和服务都很好。 但是舒适度不够: 1. 床太软,枕头太高 2.进屋找电源开关花费时间。 3.空调不足,偏冷。 4. 浴室设计不合理,放衣服的凳子在浴室外面,里面也没有挂钩。 5.浴帽质量差,一带就头发掉出来弄湿。 January 24, 2014
Rated 2.0 out of 5.0 by 很一般 不符合假日的一贯水准。 1,餐厅服务不好。 2,新入住,客房毛巾没更换 3,游泳池也一般。 4,打车不方便。 5,与江景远。 January 20, 2014
Rated 5.0 out of 5.0 by 非常好的酒店! 开业时间好像不长! 非常干净,没有装修的味道。 早餐也很不错! 升级的套房也非常舒适,很喜欢这家酒店。 强烈推荐! January 16, 2014
Rated 5.0 out of 5.0 by 舒适的床,很棒的服务! 一直对杭州钱江新城假日酒店很满意,很好,服务好,环境好,停车方便,安静,房间大,一直住这里,以后还会来住。 January 15, 2014
Rated 4.0 out of 5.0 by poor gym condition and do not have "neck support pillow" Pl see my front comment on gym - take years to repair treadmill. January 12, 2014
Rated 4.0 out of 5.0 by 还不错 整体挺好的,处于杭州CBD,价格也不贵,并可步行去钱塘江。可能是酒店比较新的缘故,感觉服务人员的服务有些生疏,希望能够改进。 January 12, 2014
Rated 4.0 out of 5.0 by It's Holiday Inn. 典型的假日酒店,舒适,放松。房间设施齐全,特别是厨具设备,是长住客的首选。地理位置稍显偏僻,出行较为不便。 January 9, 2014
Rated 5.0 out of 5.0 by 很好的酒店 员工服务很到位 特别是前台的员工和礼宾很亲切 感觉回到家一样 但是房间的卫生有待提高 特别是像我这种有小许洁癖的人 不过总体还是很好的 交通便利 地理位置好 January 8, 2014
Rated 4.0 out of 5.0 by 总台小伙服务相当不错 整体感觉不错,位置有点偏,但边上有万象城。第二天换洲际也比较方便。早餐感觉一般。这次住的是带厨房间的套房,比较适合家庭出行,唯一不满意的是卫生间与卧室间的移门档条可能坏了,门会移到一直里面,拉出来关门就比较麻烦,而且,门一直缩在里面,里面的裸露砖墙都直接看到了,不太美观。 January 5, 2014
Rated 5.0 out of 5.0 by 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 舒适的床 January 4, 2014
Rated 1.0 out of 5.0 by 前台服务很差 前台态度很差,不友好。下次不会来入住了。酒店没有酒廊,待遇差。行政套房烟味很大。前台态度很差,不友好。下次不会来入住了。酒店没有酒廊,待遇差。行政套房烟味很大。前台态度很差,不友好。下次不会来入住了。酒店没有酒廊,待遇差。行政套房烟味很大。 January 1, 2014
Rated 3.0 out of 5.0 by 豪华套房还不错 房间挺大的,前台不够热情。希望有待加强。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 December 28, 2013
Rated 4.0 out of 5.0 性价比一般 优点:房间与设施比较新 缺点:位置比较偏,服务一般,周边吃饭不方便 是5折期间订的房,但是5折的优惠价比较海外海皇冠的5折优惠价格还要高。入住时前台接待的推三阻四的,完全没有四星的风范。可惜没有记住那个服务差的男性员工的工号。 December 28, 2013
Rated 4.0 out of 5.0 by Good Service Staff will send the latest newspaper to your room. December 17, 2013
Rated 4.0 out of 5.0 by 积分兑换 使用积分兑换的,前台比较忙不开,速度一般,等了一会才给办理入住,但服务不错,能够为消费者着想,位置在新城,酒店较新。 December 17, 2013
Rated 5.0 out of 5.0 by Overall Experience Excellent Great service and staff, comfortable bed, clean room, delicious breakfast, let a person hard to forget, I will recommend my friends come here to stay December 12, 2013
Rated 4.0 out of 5.0 by Improvement after few stays This should be my third time here and I believe this would become the best choice for me if I will stay in Hangzhou in the future. It's not quite in the downtown area so I can avoid traffic. Its also not far away from Train station, Bus station and airport. December 12, 2013
Rated 3.0 out of 5.0 by 属于住过就忘的酒店 第一次入住该酒店,因为会务在附近。入住登记的时候并没有第一时间确认我的会员身份,总体感觉一般,属于住过就忘记的。周边也不是特别方便 December 11, 2013
Rated 4.0 out of 5.0 by 物超所值 1.酒店位置不是很好,但比国际假日酒店新,设施一如假日酒店的统一风格。 2.早餐不错,但比国际假日花样少一些。 3.打车需要让行李员叫车,自己出去打车会很难打。 4.江景房很漂亮,房间不吵,比国际假日房间安静。 November 29, 2013
Rated 5.0 out of 5.0 by Comfortable and Cozy hotel Cozy hotel, with quite location and close to Airport and train stations. November 25, 2013
Rated 5.0 out of 5.0 by absolute amazing Hello, the ambience in this hotel is absolute amazing. The room is like a litte appartment.. Can highly recommend. November 11, 2013
Rated 2.0 out of 5.0 by Disappointing experience Neither room upgrade nor free wifi was provided to club member. Old-style room, klunky washroom facility, poor wifi connection, disappointed me as a new member. October 10, 2013
Rated 5.0 out of 5.0 by Comfy and cozy hotel This hotel is nice and cozy. It is located in the quite Hangzhou CBD area but with reasonable price. I was upgraded to a quite suit room, which is clean and comfy. Staff are friendly and helpful. Breakfast is pretty good and afternoon tea is good for friend gathering. October 4, 2013
Rated 3.0 out of 5.0 by Only the bed is the problem I might be unlucky to be given a room that with bed problem. I needed to have my blanket put on top of the bed in order to sleep otherwise I would be bothered by the loosen springs. The food from room service was pretty nice this time considering after 11pm already and the one who delivered the room service to me was also very nice. However very poor food from breakfast buffet and it was quite messy because of other customers. Excellent facilities like washer, big fridge, etc and it'll be very good for a family to stay over for a weekend. September 23, 2013
Rated 4.0 out of 5.0 by Nice Hotel Nice Hotel when Intercontinental Hangzhou is full. Nice view from above. But breakfast is not as Good as in Interconti, only average, and staff has Problems to speak english, difficult to communicate. But not far from Shopping Mall by foot September 22, 2013
Rated 5.0 out of 5.0 Everything is perfect The service and the room exceed my expect. Also the service there is quite impressive . September 21, 2013
Rated 4.0 out of 5.0 by Celebrated a great birthday for my GF I called hotel in advance mentioned the birthday, and Mr. Huang(Maybe the manager ,not for sure) kindly arranged, and provided me a delux corner suit. Breakfast is delicious as usual. But the bed is a little hard and I can feel the spring inside the bed. The bed hurt my knees.... August 22, 2013
Rated 5.0 out of 5.0 by Business like hotel in Business area CBD is a good label as the hotel is very business like and performs well. The staff are very helpful. New riverside road makes access to Xiasha easy now and the new Hangzhou East station is very close. Convenient, efficient and good value so can recommend. August 18, 2013
Rated 5.0 out of 5.0 by Good Service first I want to say thank you for all of you. I had a wonderful stay at this hotel. Perfect location, Nice staffs and Good Sevice. Your FD Manger Michael gave me lots of help. He is familiar with Hangzhou. He gave me many suggestions. We have a nice vacation there. And he always solve our problem in time. If he was on duty, one call he will be there not like others. Maybe they are busy. Of couse, I do not want to blame anyone. I will come back soon. And will always stay at this hotel once I go to Hangzhou. August 16, 2013
Rated 5.0 out of 5.0 by 很棒的酒店 地理位置好,处于钱江新城,走几步路就到钱塘江边。酒店设施很新。对白金会员待遇很好,升级高级套房。印象中这么大的套房还是第一次住。去西湖也比较方便。总之,商务或者度假,都是不错的选择。 July 30, 2013
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