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Rated 4.2 out of 5 by 375 reviewers.
Rated 4.0 out of 5.0 by 床铺舒适 打车太难打,门口在施工,交通堵塞得很厉害,希望能够改善,并专人负责提供打车,门口停着的出租车永远是去机场而不是去市中心的 March 26, 2015
Rated 2.0 out of 5.0 by 需要提高 房间设施要提高 周围环境 不好 噪音大 房间冷 服务态度还可以 就睡了一晚,其他设施没有使用,无法评价 March 26, 2015
Rated 2.0 out of 5.0 by 前台服务水平低的离谱,门口修路交通异常不便 酒店附近在修地铁,非常堵。 定了两天,第一天三早第二天无早,想把第一天的一份放在第二天,前台一定要我花钱买,说要请示总经理,直到退房也没给我答复。这事情着实奇怪,我买了三份,吃两份都不行吗? 到房间看到桌上有个广告,连续入住两天本来就是送三份早饭的,拿到楼下给另一位前台(女)看,她开始胡搅蛮缠,指着另外一个活动讲:“你要注册这个活动的!”我跟她说这明明是两个不相干的促销,她竟然反问:“这跟你有什么关系?你到底想要什么?”。反映出前台对于自己酒店的业务极其不熟悉,并且丝毫没有服务客人的意识。为了这么简单清楚的问题纠结半天,导致整体体验极差。 另外第一晚浴缸塞子是坏的,工程部当晚没修好,也没有用成。 March 25, 2015
Rated 4.0 out of 5.0 by 区位条件好 每次到杭州基本都会住一次 酒店服务人员态度不错 只是每次说升级的房间都跟没升级好像没什么差别。 其他都还好 March 25, 2015
Rated 3.0 out of 5.0 by 酒店有些偏老了 杭州很漂亮 杭州很漂亮 酒店虽然不在西湖边上 但是交通还算方便 房间设施有些老了 但服务还可以 早餐和晚餐的质量还行 因为修路 酒店低楼层比较吵 修好之后是否交通会更方便呢? March 24, 2015
Rated 2.0 out of 5.0 床铺舒适,服务太差 前台接待服务意识太差,3楼餐厅性价比不高,四个人吃了700多的菜,要求加一点瓜子都不肯,泡的68一壶的龙井茶更是象被泡剩的茶叶泡的水,喝不出一点茶味。 体验实在是不好啊! March 24, 2015
  • 2015-03-27T11:00:43.044-05:00
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