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Rated 4.2 out of 5 by 515 reviewers.
Rated 4.0 out of 5.0 by 床铺舒适,服务需要进一步改善 总体来说,酒店硬件不��,住宿条件较为满意。员工态度可以。但是很多方面还需要进一步改善,特别是前台。很理解前台的繁忙和劳累,但是仍然希望能尽量避免出现问题,毕竟对于我们这些住店客人来说,每次体验就构成了对酒店的整体体验和感受 June 29, 2015
Rated 3.0 out of 5.0 by 酒店隔音 酒店隔音较差,外面马路声音较大,并且走廊声音也较容易传进去房间。。。。。。。。。。。。。。。。。。。。。。。。。 June 29, 2015
Rated 4.0 out of 5.0 by 服務一流 服務不錯 地理位置也很好 下次可以試試看餐飲服務如何 客房算整潔 床很舒服 客房無異味 值得推薦的一家酒店 June 29, 2015
Rated 3.0 out of 5.0 by Bad experience I had checked in on my visit date with your reception desk Ms. Jerry Miao 1530, maybe she rushed for off duty and I did not feel we are vip person... - left my identity card at the photocopy machine and only after five hours called my room for this. Strange that after my check in, I had stayed at room for 2 hours and went outside for dinner, but why nobody could advised me with these within two hours that I stayed at room and I wasted time to check at restaurant whether I lost that ? -she gave me the room card without hand to hand and only put on the desk with big noise -I asked whether can upgrade or not as I had sent email to your hotel before, she said no as you are common card only. I did not know why as I had been at shanghai holiday inn, indigo and crown plaza all can upgrade and her attitute also not right. She said that cannot find my request and also no booking. Funny ! Maybe she was in rush to leave....later she found my booking and before marked 16 floor and later correct it to 15 floor. Not professional handling. - porter is good to help find taxi and so on. very polite. - exercise centre is good June 26, 2015
Rated 4.0 out of 5.0 by 服务好。 加床的事被遗忘了,只好晚上临时布置。其他服务很好,客房服务很周到,只是房间有点小,对于事先告知需要加床,应该安排大一些的房间。 June 25, 2015
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 床铺舒适,服务一流。 床铺舒适,服务一流。 床铺舒适,服务一流。 床铺舒适,服务一流。 床铺舒适,服务一流。 June 24, 2015
Rated 5.0 out of 5.0 by 酒店的服务很好,对会员很好 酒店的服务很好,对会员很好。金卡就有会送水果,入住的时候会送一杯饮料。 缺点是早餐不够丰富,种类不够多。 总体来说,比较好的选择。 June 24, 2015
Rated 5.0 out of 5.0 by 房间新,环境好,服务一流 服务一如既住地很好,房间装修与陈设都很新,很舒适。地处闹市,交通方便,开车去西湖及周边都很快。 楼下在修地铁,一定程度上影响观感。 June 23, 2015
  • 2015-07-04T10:26:21.448-05:00
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