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Rated 4.2 out of 5 by 899 reviewers.
Rated 3.0 out of 5.0 by 有史以来客房阿姨很亲切的酒店 朋友来杭州来玩预定的这个酒店,客房阿姨来加床,很亲切的询问加哪里,还告诉我们加哪里比较好,这个绝对是一个亮点,酒店经理你有这么好的员工真好,这么仔细的为客户着想应该给奖励的!酒店二楼龙虾自助餐白金卡没有折扣坑爹,前台也冷冰冰的! June 28, 2016
Rated 5.0 out of 5.0 by 感觉亲切 服务很到位,住的也很舒适,带着孩子住的很开心,小朋友也很满意。可惜G20导致楼外噪音太大。早餐很不错的,以后来杭州还会来住! June 25, 2016
Rated 1.0 out of 5.0 by 最差的一次Holiday Inn 6/17号用周末7折定了一晚上杭州国际假日,出差一直住钱江新城,考虑到国际假日位置比较靠近景区,就选择了国际假日,我们礼拜五凌晨12点多出入,前台就给了我们房卡,刷了预授权。我们就上楼了,等到到了房间,放下东西想洗澡睡觉了的时候发现,没!热!水!居然没热水,我就打电话给了前台,前台给我的解决方案,1.等到第二天早上5点,2用水壶烧热水洗澡。请问这是什么解决方案。请问为什么我们check in的时候什么都没说?为什么不告知? 最后我们决定要求换酒店,转到钱江新城,这时候已经是早上2点半,前台说帮我么叫车付车费,结果就叫了车,我们自己掏了钱。出租车司机一边开车一边看欧洲杯,闯红灯急刹车,差点出事!原本好好的旅行 结果被这件事情给搞砸了,完全没有了心情!4848 就个一句我们很抱歉! 抱歉有用么? June 22, 2016
Rated 4.0 out of 5.0 by 清潔な客室 シャワーの温度が低かったのと 水が茶色に濁っていたことを除けば 快適な客室でした。 フロントにIHG優先レーンがあるのは良いが 形だけように思われた。 スタッフの対応は想像以上に良かった。 June 21, 2016
Rated 4.0 out of 5.0 by Value for Money, Convenient and Good Room This is a value for money hotel and located in a convenient location in city centre. The room was good and clean. The buffet breakfast had a variety of food for selection. Generally, the staff were friendly and efficient. Most likely, I will stay in this hotel again for my next trip. June 20, 2016
Rated 4.0 out of 5.0 by 交通不便, 床铺舒适, 电视反映慢, 有线网络不通 交通不便, 床铺舒适, 电视反映慢, 有线网络不通,服务不错,空调味道有霉味, 附近没有高档吃饭的地方 June 19, 2016
Rated 5.0 out of 5.0 by 舒适,服务一流 房间舒适,服务不错,酒店不算太新,但是还算整洁。 对于致悦精英会员,主动给予升级房间和行政酒廊待遇,确实不错。 不过周边修路,噪音比较大,出行不太方便。 June 19, 2016
Rated 4.0 out of 5.0 by 早餐很一般;增加会员待遇,例如行政酒廊 早餐品种少,环境很一般; 会员酒店价格没有优惠,一般都是门市价; 增加会员待遇,例如会员享有行政酒廊,享有早餐,免费熨烫衣服等等 June 19, 2016
  • 2016-06-29 T23:05:58.167-05:00
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