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Rated 4.0 out of 5 by 67 reviewers.
Rated 2.0 out of 5.0 三个字:不方便 杭州萧山众安假日酒店在性价比上不高,没有明确的告诉客人可以免费使用的服务。最糟糕的是缺少标识卡,比如餐厅的中餐和西餐区的划分,客房内物品的存放,需要费点时间去寻找一下用品。如拖鞋、吹风机、手电筒等等。最麻烦的是客房内的物品摆设很不方便,如:为什么免费的饮用水会放在卫生间,还得拿到酒桌台上,电热水壶离电源还差那么一点,得把茶盘移到一边才能烧上水喝;体重秤放在了洗脸台下,得拿出来才能使用,客人会很容易碰到脑袋,那么多空余的空间,体重秤一定有更好的地方可以放置;床头柜抽屉里的手电筒应该每天都检查下,我发现手电筒的碱性电池已经严重腐烂了,更别说在紧急情况下会为客人带来生命的光亮;卫生间的下水道居然会积水,洗完澡后,整个脚都泡在脏水里了,一来容易滑倒,二来很不卫生;卫生间的淋浴莲蓬头怎么可以朝着玻璃门呢,况且玻璃门的密封和隔水太差了,洗完澡到处都是水,想找浴巾擦擦,可是浴巾却离浴室那么远;还有,方便的时候居然发现陶瓷马桶居然是裂的,万一我的屁股意外受伤,那将非常的糟糕,遗憾的还有马桶没有自动冲洗功能;房间的灯开关很不方便,一关全关,一亮全亮,如果我想在沙发上看看书却不影响床上休息的人,怎么做?唯一有个独立开关的床头灯开关却不是躺在床上能够着的;我住的是1201号房间,真的有点失望!最后就是停车好不方便! 不过大厅前台的服务员笑容很甜蜜,很有礼貌,服务也很周到,让我遗憾的心情有那么一点改善! September 12, 2014
Rated 3.0 out of 5.0 by 服务参差不齐,停车场小 半夜入住,同事房间有异味,请前台安排换房,折腾了近30分钟,还得找来什么负责人才换成。大半夜的影响睡眠。另外没有地下停车场,所有房客的车都在地面墙根儿停着。。。 September 12, 2014
Rated 4.0 out of 5.0 by 服务态度一流 对于假日酒店的员工的服务态度一流。在进店和离店的过程中能让我感觉家的感觉。但是客房内的空调的确让我这次睡眠不好的重要原因。 September 11, 2014
Rated 4.0 out of 5.0 by 床铺舒适 床铺舒适,服务热情,设施齐全,周边交通便利,早餐比较丰盛,缺点是,浴室下水是堵的!其他的各个方面,总体感觉还是不错,酒店的性价比比较高。 September 9, 2014
Rated 5.0 out of 5.0 by Greet Job to Bob and Amy! You guys made coming to the hotel a great pleasure and Bob thanks for helping me with the taxi's. My limited chinese would have had me going the wrong place. Amy thank you making the circle bar a warm and inviting place to have a cold adult beverage after a long hot hectic day. August 30, 2014
Rated 4.0 out of 5.0 by 性价比较高 性价比较高,办事效率较高,餐一般,整体不错。以后去萧山还选择此酒店。需要改进外部噪音的影响,提升早餐的种类,多一些中餐。 August 28, 2014
Rated 5.0 out of 5.0 by 员工和蔼亲切 我每次去杭州都愿意入住这家酒店,原因是酒店离滨江高新区的客户很近。这里整体氛围蛮好,特别是酒店职员职业素质高,有问题会得到大堂副理的及时帮助和解决。 August 27, 2014
Rated 3.0 out of 5.0 by 住房保證金 建議貴酒店可以將住房保證金這項措施取消 因為這對於入住酒店客人相當不尊重 以及在辦理入住及退房均浪費彼此時間 August 26, 2014
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