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Rated 3.9 out of 5 by 50 reviewers.
Rated 4.0 out of 5.0 by 床铺舒适 床铺舒适,服务一流......................................................................................................................................................................................................... July 18, 2014
Rated 5.0 out of 5.0 by 总体不错 地处恒隆广场,周边交通便利,餐饮购物休闲都有;房间标准hi水平,窗略脏,房间正好对着一个快要造完的工地,倒是不吵。酒廊下午茶和hh连一起,质量略惨,刚装修完成还有点味道,希望提高酒廊质量 July 16, 2014
Rated 5.0 out of 5.0 by 枕头舒适,前台服务好 前台的服务热情且主动,客房的枕头松软舒适,有线和无线网络稳定且速度不错,酒店环境优雅,地段较方便,下次来萧山应该还会入住 July 15, 2014
Rated 5.0 out of 5.0 by 前台服务人员态度很好 由于到酒店的时间已经非常晚了,前台服务人员的态度很好,效率也非常高。房间的床铺很舒服,特别是枕头。浴室很大,也很干净。 July 14, 2014
Rated 4.0 out of 5.0 服务态度很好 床铺舒适,服务态度好 ----------------------------------------- ---------------------------------------------- ----------------------------------------------------------------------------- --- ----------- June 29, 2014
Rated 5.0 out of 5.0 by 床舖舒適, 房間空間大 床舖舒適, 房間空間大, 服務人員也很親切, 唯獨靠近馬路邊的吵雜聲太大, 即使已是高樓層, 仍無法避免... June 8, 2014
Rated 1.0 out of 5.0 by Poor staff training and inaccurate hotel description on the hotel's websit I was highly disappointed with my recent stay at this hotel as the hotel's website is inaccurate and the executive lounge staff seemed to have no idea what their responsibilities are. First, the hotel's website described a sauna and spa for use by the hotel guests. When I checked into the hotel, I asked about these facilities and I was told they were closed this year. One of the reasons I selected this hotel was for these facilities. I was annoyed and felt somewhat cheated. I booked a club room to relax , but the executive lounge is only open 4 hours a day, 2:30pm until 6:30pm. This was another disappointment. When I went to the lounge for some finger food, I was asked to pay for the food I ate. I had to get the lounge staff to call the front desk to confirm that I could eat for free even though I was booked on the executive floor paying the club room rate. When I asked for a drink (All of the drinks are kept in a room separately from the lounge so we cannot help ourselves.) I was told again that drinks were not free and I would have to pay. I took my computer and opened it to the IHG website which described the benefits of the room I booked and went to the lobby and asked to speak to a manager. The manager looked at the website and then made two phone calls lasting about 10 minutes before she seemed to realize that the drinks should be free for the guests. The manager had to go to the executive lounge with me and explain it to the staff about the free drink policy. I felt like I was the very first guest to book a club room and try to get something to eat and drink during club hours. June 5, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务不错 积分兑换住宿需要交300押金,之前在别的城市兑换住宿时没有遇到过这种情况。所以比较奇怪。 交通比较方便,周围吃饭的地方也挺多。 June 4, 2014
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