Rated 4.3 out of 5 by 123
Rated 1.0 out of 5.0 by Roeinek Do not stay here
The hotel is overpriced and service is not good. Staff seem unable or unwilling to deal with genuine customer concerns and the Jameson is 25% cheaper for much better service. Counter staff are helpful and kind but the remainder appear to have no customer service skills.
Laundry comes back smelly and the system is very cumbersome and totally inconveniences the customer.
I was informed that if the hotel is busy, any extention to your stay is priced up accordingly. Why?
November 28, 2015
Rated 4.0 out of 5.0 by Myself2020 Clean room
The room was very clean and was impressed. Linen was clean and I enjoyed the sleep. The pillows are soft enough and I was able to watch television in a very relaxed position. I must say that this stay was after long time due to few engagements in Harare. I am sure I will use this Hotel again in the near future for private visit.
November 23, 2015
Rated 4.0 out of 5.0 by luguz comfortable bed
holiday inns are quality hotels i have patronised for over two decades they must maintain their high standards to retain their market share
November 17, 2015
Rated 5.0 out of 5.0 by Francoise 3 Cooling
I mentioned that there is need for small refrigerator considering that it was hot. even with aircon one still needs water.
November 13, 2015
Rated 5.0 out of 5.0 by DJumo Easy Booking and Checking in
Very easy to book. Checking in and out is swift and easy with more time given if you are an IHG member.
November 9, 2015
Rated 4.0 out of 5.0 by ClanBell Friendly Staff
November 3, 2015
Rated 5.0 out of 5.0 by globertrotter Value for Money
Great location; close to the CBD; great ambience; friendly staff; free secure parking; free internet access; clean swimming pool; ice-cold welcome juice; outgoing manager; clean rooms. What else would one ask for?
November 2, 2015
Rated 4.0 out of 5.0 by Grand Pretre Good place to stay when in Zimbabwe
Good hotel looking at a country such as Zimbabwe.
Will definitely recommend a friend who would like to visit the country
November 2, 2015