Rated 4.0 out of 5 by 183
Rated 5.0 out of 5.0 by sleepy22 Good Stay
I enjoyed my stay here. I know that the chairs in the rooms need an upgrade but the hotel is a friendly place to stay. The closeness to central street and being close to all that is around the area. The hotel staff here is awesome they treat you with respect and always greet you with a smile. I already have my reservation set to return. I thank you
February 17, 2015
Rated 1.0 out of 5.0 by deccawilf 对客户健康的漠视
在这里我只想说，选择了IHG Holiday Inn就是相信为提供标准化的服务及客户关怀，直到入住了哈尔滨万达假日酒店使用了酒店内部的健身房，亲身体验到了那寒冷的健身环境及酒店管理人员及维修人员冷漠的答复及讥讽的语言后，我彻底对Holiday Inn的品牌产生了疑问。为什么酒店既然已经知道健身房的暖气设备已经摔坏但没有事先及时在入住时候告知呢，既然已经拨打了电话要求提供其他的供暖设备（例如取暖器）但是为什么酒店就是不提供的，好一句“跑步还觉得冷吗？”，请问酒店的管理者，这就是你们给我们展示出你们员工的素质及品牌服务？，所以我只能在这里认为，IHG只是一个符号，而真正去阐释这个符号所背后的价值、服务、品质、承诺，那只有是IHG的员工，但是非常遗憾的是在我入住哈尔滨万达假日酒店时我并没看到及感受出，反而得到的是冷漠、讥讽及对住客健康的漠视。
February 13, 2015
Rated 2.0 out of 5.0 地理位置佳，设施陈旧
February 10, 2015
Rated 5.0 out of 5.0 by 微笑pasta 整洁干净，环境良好
February 9, 2015
Rated 5.0 out of 5.0 by FAIR Amazing
I don't usually rate all 5 stars. I stayed in this hotel twice already. First time was last year, I was very disappointed and this time, I was very satisfied. The staff is very friendly and helpful. Room was nice, quite, most importantly CLEAN!
Highly recommended if you go to Harbin!
Oh, I don't know why those taxis park in front of the hotel when they won't send hotel customers to nearby places; they're waiting for good business like going to airport.
February 5, 2015
Rated 5.0 out of 5.0 by Jasper001 前台服务，客户满意
February 2, 2015
Rated 5.0 out of 5.0 by jiang KL great service
My stay is good starting from booking to checking in. On the arrival, quick check in and good ambient talking to the desk manager. After checking in the room provides good feel and ambient. Toilet facilities are good. Bed is good. Table desk is fine. Lighting is good. Temperature is good. Bed is comfortable. At night, security is ok, no threats are felt. On checking out, quick service and check out. Drivers waiting for us are allow to be around at the lobby.
February 2, 2015
Rated 3.0 out of 5.0 by foxhand 位置很好，硬件有待提高
February 1, 2015