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Rated 4.0 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 Good area Hotel is very close to shopping street and very convenient to walk around. Room is clean and comfortable. February 25, 2015
Rated 5.0 out of 5.0 by 服务热情,房间舒适 酒店位置很好,处于繁华地段!刚到酒店门口就有礼宾员来拿行李,前台的工作人员很热情而且办理入住时效率很高,之后询问到交通路线时他们也热心的给予我帮助,还提醒天气冷让我注意保暖。房间也很舒适整洁,床挺舒服的!总体来说非常不错,有机会还会再次入住! February 25, 2015
Rated 5.0 out of 5.0 by Good Stay I enjoyed my stay here. I know that the chairs in the rooms need an upgrade but the hotel is a friendly place to stay. The closeness to central street and being close to all that is around the area. The hotel staff here is awesome they treat you with respect and always greet you with a smile. I already have my reservation set to return. I thank you February 17, 2015
Rated 1.0 out of 5.0 by 对客户健康的漠视 在这里我只想说,选择了IHG Holiday Inn就是相信为提供标准化的服务及客户关怀,直到入住了哈尔滨万达假日酒店使用了酒店内部的健身房,亲身体验到了那寒冷的健身环境及酒店管理人员及维修人员冷漠的答复及讥讽的语言后,我彻底对Holiday Inn的品牌产生了疑问。为什么酒店既然已经知道健身房的暖气设备已经摔坏但没有事先及时在入住时候告知呢,既然已经拨打了电话要求提供其他的供暖设备(例��取暖器)但是为什么酒店就是不提供的,好一句“跑步还觉得冷吗?”,请问酒店的管理者,这就是你们给我们展示出你们员工的素质及品牌服务?,所以我只能在这里认为,IHG只是一个符号,而真正去阐释这个符号所背后的价值、服务、品质、承诺,那只有是IHG的员工,但是非常遗憾的是在我入住哈尔滨万达假日酒店时我并没看到及感受出,反而得到的是冷漠、讥讽及对住客健康的漠视。 February 13, 2015
Rated 2.0 out of 5.0 地理位置佳,设施陈旧 只有地理位置这一优势,设施太旧,与大城市的三星酒店差不多,卫生间异味强。 由于最后天一早赶飞机,特地让客房部准备了早餐,这点还不错。 February 10, 2015
Rated 5.0 out of 5.0 by 整洁干净,环境��好 从大堂到房间整体环境良好,房间内的设施设备良好,服务态度也特别好,全程微笑式服务,下次还会选择这个酒店,也会介绍给朋友的。 February 9, 2015
Rated 5.0 out of 5.0 by Amazing I don't usually rate all 5 stars. I stayed in this hotel twice already. First time was last year, I was very disappointed and this time, I was very satisfied. The staff is very friendly and helpful. Room was nice, quite, most importantly CLEAN! Highly recommended if you go to Harbin! Oh, I don't know why those taxis park in front of the hotel when they won't send hotel customers to nearby places; they're waiting for good business like going to airport. February 5, 2015
Rated 5.0 out of 5.0 by 前台服务,客户满意 总体来说我对酒店的还是很满意的,尤其是在这个寒冬,外面这么冷的天气条件下,刚到哈尔滨,就能感到一丝丝温暖,酒店的服务还是很有质量的。 February 2, 2015
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