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Rated 4.4 out of 5 by 756 reviewers.
Rated 4.0 out of 5.0 by Convenient Locaiton and Great Service This location is very convenient for business that I have in town. I've stayed here multiple times and come back due to the great staff and service. The bar and restaurant in the hotel is nice and overall I have enjoyed my stays here. October 20, 2014
Rated 5.0 out of 5.0 by comfortable bed great service after spending the day at the swap meet and car show it was a nice place to come back to. October 19, 2014
Rated 5.0 out of 5.0 by Convenient Location for Hershey Park We chose this hotel because it had a large parking lot that would accommodate our car trailer as we were going to the Hershey Car Show. October 19, 2014
Rated 3.0 out of 5.0 by Not what i Expected Overall i really did enjoy my stay, there were just a few nook and crannies here and there. Check in was speedy and great. the front desk attendant was very nice and noticed that i work at a hotel myself. when we got to the room (217), the first thing i noticed was that there was no refrigerator or microwave, and i was told there was an additional charge is i needed if i needed either or. The room was very clean, but when i had went into the bathroom to take a shower, the exhaust fan did not work. i was with my family, and they were staying in a different room on a different floor, and their fan was also not working. after the shower i went to use the blow dryer and there was hair wrapped all in it. i had met with my family and we all hung out of my room on the patio outside, my father asked if he could have a cot in his room, so i had called the front desk for him and asked is they could bring a cot into 507, and they said yes. a half hour later, a maid knocked on my door and had the cot which was not meant for my room. she had also said there were a few noise complaints from other guests and we needed to keep it down. i found it odd that the housekeeper asked us to lower our voices even though we were outside and i did not get any calls from the front desk asking us to do so. i was very appreciative of the housekeeper leaving my extra laundry bags and towels like i asked, but the next day i was awakened by loud music coming from the hallway. when i had went out, i noticed there was music playing from the speakers in the hallway. When we had arrived back in the room later on that night everything was fine until i turned on the heater because of how cold it was outside. it let in such a bad smell we had to turn it off. i had also went to the lobby to grab some ice and a cup of tea. when i went to grab the tea, there was no water or even coffee out. i asked the front desk attendants and they were very nice and assisted me by getting me a cup and a bag of ice. On the day of check out, they slipped my bill under my door. when i checked in they asked for my ID to verify my information. On my bill, they spelled my name wrong. check out was speedy and the front desk lady was very friendly and helpful to explain the hold on my dads debit card. Overall i did have a good stay but somethings were not what i expected from a holiday inn. October 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The staff are amazing-ALL the staff. From the front desk/lobby personnel , to the grounds keeper and maids- all were exceptionally polite and professional. Obviously a well inspired staff. The rooms were spotless and crisp........Thank you for such a pleasant stay. October 18, 2014
Rated 5.0 out of 5.0 by Comfortable beds, excellent staff, great service. Greeted upon arrival by friendly, efficient, front desk personnel. Other than a few stains on carpet and furniture left by carelesss travellers the room was great. Good overall experience. Would use this property again if returning to the Hershey area. October 17, 2014
Rated 5.0 out of 5.0 by Very welcoming at the desk . Clean room We would say this was an excellent place to stay. The entrance area was very busy a couple of nights but we did not hear the noise upstairs. The room was always cleaned and replenished with towels and other items . The king size bed was comfortable but the sofa bed was not. But overall excellent stay. Very couteous staff. October 17, 2014
Rated 4.0 out of 5.0 by Good location, good atomosphare We stayed at this hotel when we visited our daughter at Penn State Harrisburg. Very convenient from the campus. Facility looked a little bit old, but maintained well, and bed and bathroom were clean. We spent just one night this time, but would like to stay more next time. October 17, 2014
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