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Rated 4.4 out of 5 by 751 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds, excellent staff, great service. Greeted upon arrival by friendly, efficient, front desk personnel. Other than a few stains on carpet and furniture left by carelesss travellers the room was great. Good overall experience. Would use this property again if returning to the Hershey area. October 17, 2014
Rated 5.0 out of 5.0 by Very welcoming at the desk . Clean room We would say this was an excellent place to stay. The entrance area was very busy a couple of nights but we did not hear the noise upstairs. The room was always cleaned and replenished with towels and other items . The king size bed was comfortable but the sofa bed was not. But overall excellent stay. Very couteous staff. October 17, 2014
Rated 4.0 out of 5.0 by Good location, good atomosphare We stayed at this hotel when we visited our daughter at Penn State Harrisburg. Very convenient from the campus. Facility looked a little bit old, but maintained well, and bed and bathroom were clean. We spent just one night this time, but would like to stay more next time. October 17, 2014
Rated 4.0 out of 5.0 by good service The hotel needs to be updated.The carpeting was dirty in the room and the hallways. October 16, 2014
Rated 5.0 out of 5.0 by Good value stay Stayed one night. Room was clean. Very accommodating staff. They adjusted my stay by one night when I called them due to a booking error I made. Overall, a good value. October 16, 2014
Rated 5.0 out of 5.0 by Huge room and upgrades We thoroughly enjoyed our 2-night stay at this Holiday Inn East (Harrisburg, PA) during our Hershey car show/swap meet trip. We were upgraded to a 2-room suite that was huge with 2 bathrooms, 2 TV's, desk, couch, chairs, dresser, closet, etc. Because we try to select H.I. properties during our travels, we had enough reward points for 1/2 price accommodations, only 9 mi. from Hershey with a quiet road into the property from the east. We enjoyed the same facility last year and would highly recommend it to others. We had a light supper and used a $10 coupon on that meal plus a glass of wine courtesy of the hotel. October 16, 2014
Rated 5.0 out of 5.0 by Excellent hotel in all aspects. As it was my first stay at this property, I was not sure what to expect. From the moment I stepped through the front door, and throughout the duration of my stay, I was absolutely impressed. The staff was nothing less than impeccable. The accommodations and all facilities were excellent. I will highly recommend this hotel to any and all who may be traveling to the Harrisburg area, and know exactly where I will be staying on my next trip. October 15, 2014
Rated 3.0 out of 5.0 by Good service but needs updating Stayed here for two nights. Hotel staff very nice and accommodating. The hotel is in desperate need of an over all remodeling of the rooms and hallways. Carpet in our room was very dirty and the doors looked like the could use some TLC. Front desk area very nice, The servers at the Cafe in the morning were very slow. The price and the food that are offered on the breakfast menu actually force you to eat the breakfast bar. Toast was cold, dirty glassware and silverware. We did eat at the bar for dinner. Although there wasn't much on the menu, the service was very good and the food was good. I would stay here again if the rooms were brought up to date and remodeled. It is a great location to Hershey and the surrounding area. October 15, 2014
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