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Rated 4.4 out of 5 by 681 reviewers.
Rated 5.0 out of 5.0 by close to everything in Harrisburg. I stay here for business but enjoy the restaurants that are all very close to the hotel. This time of year is great for the kids and they have two pools to choose from inside and outside. August 28, 2014
Rated 3.0 out of 5.0 by Needs a little work but overall not bad I recently stayed at this hotel and it was an average experience. Since I was a rewards member they upgraded my room to a much bigger one with a couch and living area. We noticed a pretzel on the floor in the closet of the room whence first walked in. I guess they didn't clean the closet after the other people had left. Also I noticed the wallpaper coming off in certain spots in the hallway and in the room. One thing that really got to me was the smell in the elevator. Every time I stepped in the elevator I had to cover my nose as the smell made me gag. It was a very musty smell. I would stay there again but would like to see a little more elbow grease put into the presentation. August 27, 2014
Rated 4.0 out of 5.0 by Pleasurable experience! Recently stayed here while in the Hershey area. Beautiful outdoor pool! Friendly staff! No complaints at all. August 27, 2014
Rated 1.0 out of 5.0 by Poorly Maintained Facility Initial impression was the threadbare carpets in the hallways. The ample room we reserved was poorly prepared. Extra set of towels for the third person in our reservation had to be requested. The sleeper sofa was unmade. When opened, the sleeper revealed a crumpled up red bed runner with a pillow stuffed behind the sofa. We found dirty linens in a plastic bag in the closet. Also...there was a mirror closet door, which was badly warped and a couple of lamps were unplugged. It is evident that money has been put into updating the façade of this 1960's Holiday Inn; however, the interior has been seriously neglected. Issues needed to be addressed are: replacement of rugs, lighting, new linens, and fresh paint. During our stay, management aggressively sought a '10' for this facility. Unfortunately, they have a long way to go! August 27, 2014
Rated 5.0 out of 5.0 by Great Hershey hotel This hotel is very nice with extremely helpful staff. The outdoor pool and playground is beautiful and made our stay even better! August 27, 2014
Rated 5.0 out of 5.0 by Very peaceful I alway have a good experiences while staying at the hotel. The service is good. Every is helpful and friendly. The food is good and reasonable. The location is conveniently to alot of places August 27, 2014
Rated 4.0 out of 5.0 Recent Stay The stay was very nice and the room comfortable. My only (and biggest) complaint was the hotel was very old and in need of remodeling. August 26, 2014
Rated 3.0 out of 5.0 by Older hotel - but reasonable Hotel was a bit old and a little difficult to maneuver. Our hotel room was 376 and parking on the side where the room was located did not have an elevator convenient. The elevator from the lobby was a bit strange in that the floor numbers were L, LL, LL2, 5, 6. The clerk I checked in with did not indicate that LL2 was the floor for rooms beginning with 350s. She did indicate that the room was a bit down the hall. Attempting to sleep was another issue. There were kids in the rooms on each side of us and they were noisy until midnight or a little later plus someone above us walked like an elephant. August 26, 2014
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