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Rated 4.4 out of 5 by 599 reviewers.
Rated 3.0 out of 5.0 by Excellent service. a bit run down We arrived at a busy check out time for Hershey Park area. Our room was not ready after driving 8 hours. The staff was EXCELLENT. they got our room ready under an hour. We received excellent service from the front desk, the managers and even the Wait staff at breakfast and cocktail time. Everyone was friendly and the price was reasonable. the food was very good. The pool is nice too. Now the bad part. The room was not very clean at least it didn't "feel" clean and the appearance of the facility is run down, the carpets are stained and have a lot of patches. the linens are worn. However we were told by the Managers that they are planning to replace the carpets in the off season. I hope they freshen up the paint and linens too. I can't say enough nice things about the staff though, very friendly and accommodating . If the place is spruced up it would be an excellent hotel. It only gets 3 stars because its worn down but I would definitely stay there again. July 25, 2014
Rated 3.0 out of 5.0 by first time stay I waited almost 2 1/2 hrs to check in. When I finally got my room there were no towels, the room smelled damp. The rug was wet and the AC always had to be on or the room smelled worse. I had to use pool towels for the first night. Overall the best part was the pool. Aside from that I would probably not stay there again. July 25, 2014
Rated 5.0 out of 5.0 by Reception This is the 5th year to stay here. Nice and comfortable. Very helpful staff. Have two very nice pools. Lots to do in the area. July 25, 2014
Rated 3.0 out of 5.0 by average average holiday inn overall the carpets everywhere are worn and outdated July 24, 2014
Rated 4.0 out of 5.0 by Salmon was very nice. Easy check-in with friendly front desk staff. For the business traveler, there are a number of restaurants within close driving distance and a gas station for a quick fill-up. July 24, 2014
Rated 5.0 out of 5.0 by One of the Best I have to say this is one of the best hotel around. July 24, 2014
Rated 2.0 out of 5.0 by Horrible Service I always stay at a Holiday Inn. This experience wasn't pleasant . I am very disappointed. The service for food was horrible. Wrong orders brought to the table. Miscommunication all around. We will never stay at this Holiday Inn again. July 23, 2014
Rated 5.0 out of 5.0 by Loved the Hotel, better than I expected! The Hotel was much bigger and better than I expected. The staff bends over backwards to give you everything we needed. They were extra nice to the kids too. Room was larger then we thought it would be and clean as could be. The only improvement I would say would be better lighting, but That's being picky. Kids loved ping pong, shuffle board, clean pools!!!! We stayed because our team was staying there, but if I went again I would stay in the same hotel!!!! July 23, 2014
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