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Rated 4.4 out of 5 by 649 reviewers.
Rated 5.0 out of 5.0 by Great stay! There was a lot for kids to do - billards, ping pong, Wii, arcade games, swimming pools, basketball courts, tennis & a lot of property to play sports. Kids ate free & portion size food was very large- piece was great. Had a awesome stay would definitely stay here again if in the area. Close to all attractions, malls & outlet stores! August 15, 2014
Rated 5.0 out of 5.0 by Staff While traveling the last 47 years this facility is at the top of my list Never a problem, Check Inn is quick, Staff is always friendly,rooms are fine, Check out is always right under the door even when I leave at 5:00 AM August 15, 2014
Rated 3.0 out of 5.0 by Great location needs to be updated and exterminated Spiders Everywhere hotel location is great, staff is wonderful, Pools are excellent. The hotel itself requires modernization. Looks like it's stuck in the 70's and 80's. Could use new carpeting new ceiling tiles. Also could use extermination, spiders are everywhere in the rooms on the balconies on the chairs by the pool they are all over. The spider webs in my room were all over the ceiling corners and behind the dresser, in the corner by the air conditioning unit I had to clean them all up. I took my daughter with me and she was afraid to go out of the room at night the spiders were hanging from every doorway which made her stay there very uncomfortable. We had a room on the pool level which was convenient, easy access to the pool. When and if this hotel is renovated I will return. August 14, 2014
Rated 5.0 out of 5.0 by Great place to stay while in the area Friendly staff, good, clean rooms, no complaints. Would stay here again. August 13, 2014
Rated 4.0 out of 5.0 by Wonderful pool and comfortable bed Pool was great and the room was clean and comfortable bed. The ice machine was broke but the staff did bring ice to our room August 12, 2014
Rated 5.0 out of 5.0 by Customer Service Gem I was blown away from the start at the service we received. I was staying for the weekend to race in a popular bike race. We arrived late Friday night and the evening staff took extra time to orient us to all the amenities that were available. Fast forward to early the next morning. We had to leave early and we were able to grab some coffee that was already brewed fresh by 615 am. Cycling leaves quite the appetite for dinner, and the restaurant was a perfect venue for ourselves and my parents to dine both on items like chicken and vegetable pesto and the prime rib and seafood buffet. Inside tip: Don't forget the carrot cake or bananas foster. Full stomachs equaled a quiet and refreshing night's sleep before the last day of racing. I would not hesitate to stay at this hotel again for the customer service, and the overall quality of all the amenities it offered. August 12, 2014
Rated 5.0 out of 5.0 by Hershey visit Great stay at holiday inn after Hershey Park. Staff was very friendly and went out of their way to make us feel valued. Room was very comfortable and had one of the best sleeps in a long long time. Will definately stay there again and very close to Hershey. August 12, 2014
Rated 2.0 out of 5.0 by Not recommended We have preferred and chosen IHC for over 20 years with admirable results. Not this time! There were two families in our party so 2 king executive rooms were booked. Upon arrival the rooms were shabby and dirty. The bed was made but that was it. The carpet was filthy and unvacuumed, the sinks hadn't been cleaned, we opened up both pull out couches for the children and the springs were poking out through the cloth! The front desk sent cots for them to sleep on. Our daughter turned on the AC unit and got a horrible electrical smell so she immediately called the front desk. They sent someone to look at it and decided to move us to different rooms. These rooms were just as bad! No toilet paper, no coffee cups, hairs on the bathroom floors , unvacuumed and just plain dirty. This went on for 5 long days, and I mean day after day of the same uncleanliness. We gave up, compleated our stay and vowed NEVER to return to this hotel again. A friendly staff does not make up for filth, shabbiness and neglect. August 12, 2014
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