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Rated 4.4 out of 5 by 803 reviewers.
Rated 5.0 out of 5.0 by Very Pleased My overall experience was excellent. The staff and service provided was very accommodating. The rooms were very comfortable and clean. Fitness center had plenty of different workout equipment. Food in lounge and restaurant was very good. October 27, 2014
Rated 5.0 out of 5.0 by Great stay Great place to stay. I will not hesitate to stay here again. October 27, 2014
Rated 5.0 out of 5.0 by Pleasant Stay very friendly staff nice accommodations would recommend this as a place to stay October 26, 2014
Rated 2.0 out of 5.0 by Another dated Holiday Inn This Holiday Inn is showing it's age. There is only so much you can do with new furniture to keep the rooms and lobby to look modern. Look pass the nice furniture and you will see that it is ready for an overhaul. Rooms were clean and comfortable. October 26, 2014
Rated 5.0 out of 5.0 by Nice Hotel with many features It has that "fancy" hotel appearance with many services but it is still close to the highways. October 23, 2014
Rated 4.0 out of 5.0 by Great service, reasonable price Very good people who more than make up for the shortfalls. It has good people all around willing to help, whether in the main areas or the dining room. At the end of the day, I would prefer staying at a hotel with this type of service, rather than a new, sparkling facility where the people are cold and impersonal. This property needs some upgrading physically. No, there's nothing decrepit or problematic; just renovation. But it is an airport hotel in Harrisburg, so it does fall within what you would expect for that price range. Also, a few more in-room amenities such as bottled water would be a positive. So all in all, a good stay. October 23, 2014
Rated 5.0 out of 5.0 by Good venue for group outing Our group was able to have rooms near each other, made it easy to socialize. The banquet staff was great, Good choice of foods on the banquet buffet, The meat entrees were on the dry side, everything else was great. Breakfast buffet in the restaurant was good. Short on service staff and had to wait a while to get our check when finished. October 21, 2014
Rated 4.0 out of 5.0 by great place to stay Been at this Holiday Inn before, and as in the past the staff has always made me feel welcomed. The food is excellent and reasonably priced. Only thing I would recommend is more wifi coverage, signal was weak in the room. October 21, 2014
Rated 4.0 out of 5.0 by Convenient Locaiton and Great Service This location is very convenient for business that I have in town. I've stayed here multiple times and come back due to the great staff and service. The bar and restaurant in the hotel is nice and overall I have enjoyed my stays here. October 20, 2014
Rated 5.0 out of 5.0 by comfortable bed great service after spending the day at the swap meet and car show it was a nice place to come back to. October 19, 2014
Rated 5.0 out of 5.0 by Convenient Location for Hershey Park We chose this hotel because it had a large parking lot that would accommodate our car trailer as we were going to the Hershey Car Show. October 19, 2014
Rated 3.0 out of 5.0 by Not what i Expected Overall i really did enjoy my stay, there were just a few nook and crannies here and there. Check in was speedy and great. the front desk attendant was very nice and noticed that i work at a hotel myself. when we got to the room (217), the first thing i noticed was that there was no refrigerator or microwave, and i was told there was an additional charge is i needed if i needed either or. The room was very clean, but when i had went into the bathroom to take a shower, the exhaust fan did not work. i was with my family, and they were staying in a different room on a different floor, and their fan was also not working. after the shower i went to use the blow dryer and there was hair wrapped all in it. i had met with my family and we all hung out of my room on the patio outside, my father asked if he could have a cot in his room, so i had called the front desk for him and asked is they could bring a cot into 507, and they said yes. a half hour later, a maid knocked on my door and had the cot which was not meant for my room. she had also said there were a few noise complaints from other guests and we needed to keep it down. i found it odd that the housekeeper asked us to lower our voices even though we were outside and i did not get any calls from the front desk asking us to do so. i was very appreciative of the housekeeper leaving my extra laundry bags and towels like i asked, but the next day i was awakened by loud music coming from the hallway. when i had went out, i noticed there was music playing from the speakers in the hallway. When we had arrived back in the room later on that night everything was fine until i turned on the heater because of how cold it was outside. it let in such a bad smell we had to turn it off. i had also went to the lobby to grab some ice and a cup of tea. when i went to grab the tea, there was no water or even coffee out. i asked the front desk attendants and they were very nice and assisted me by getting me a cup and a bag of ice. On the day of check out, they slipped my bill under my door. when i checked in they asked for my ID to verify my information. On my bill, they spelled my name wrong. check out was speedy and the front desk lady was very friendly and helpful to explain the hold on my dads debit card. Overall i did have a good stay but somethings were not what i expected from a holiday inn. October 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The staff are amazing-ALL the staff. From the front desk/lobby personnel , to the grounds keeper and maids- all were exceptionally polite and professional. Obviously a well inspired staff. The rooms were spotless and crisp........Thank you for such a pleasant stay. October 18, 2014
Rated 5.0 out of 5.0 by Comfortable beds, excellent staff, great service. Greeted upon arrival by friendly, efficient, front desk personnel. Other than a few stains on carpet and furniture left by carelesss travellers the room was great. Good overall experience. Would use this property again if returning to the Hershey area. October 17, 2014
Rated 5.0 out of 5.0 by Very welcoming at the desk . Clean room We would say this was an excellent place to stay. The entrance area was very busy a couple of nights but we did not hear the noise upstairs. The room was always cleaned and replenished with towels and other items . The king size bed was comfortable but the sofa bed was not. But overall excellent stay. Very couteous staff. October 17, 2014
Rated 4.0 out of 5.0 by Good location, good atomosphare We stayed at this hotel when we visited our daughter at Penn State Harrisburg. Very convenient from the campus. Facility looked a little bit old, but maintained well, and bed and bathroom were clean. We spent just one night this time, but would like to stay more next time. October 17, 2014
Rated 4.0 out of 5.0 by good service The hotel needs to be updated.The carpeting was dirty in the room and the hallways. October 16, 2014
Rated 5.0 out of 5.0 by Good value stay Stayed one night. Room was clean. Very accommodating staff. They adjusted my stay by one night when I called them due to a booking error I made. Overall, a good value. October 16, 2014
Rated 5.0 out of 5.0 by Huge room and upgrades We thoroughly enjoyed our 2-night stay at this Holiday Inn East (Harrisburg, PA) during our Hershey car show/swap meet trip. We were upgraded to a 2-room suite that was huge with 2 bathrooms, 2 TV's, desk, couch, chairs, dresser, closet, etc. Because we try to select H.I. properties during our travels, we had enough reward points for 1/2 price accommodations, only 9 mi. from Hershey with a quiet road into the property from the east. We enjoyed the same facility last year and would highly recommend it to others. We had a light supper and used a $10 coupon on that meal plus a glass of wine courtesy of the hotel. October 16, 2014
Rated 5.0 out of 5.0 by Excellent hotel in all aspects. As it was my first stay at this property, I was not sure what to expect. From the moment I stepped through the front door, and throughout the duration of my stay, I was absolutely impressed. The staff was nothing less than impeccable. The accommodations and all facilities were excellent. I will highly recommend this hotel to any and all who may be traveling to the Harrisburg area, and know exactly where I will be staying on my next trip. October 15, 2014
Rated 3.0 out of 5.0 by Good service but needs updating Stayed here for two nights. Hotel staff very nice and accommodating. The hotel is in desperate need of an over all remodeling of the rooms and hallways. Carpet in our room was very dirty and the doors looked like the could use some TLC. Front desk area very nice, The servers at the Cafe in the morning were very slow. The price and the food that are offered on the breakfast menu actually force you to eat the breakfast bar. Toast was cold, dirty glassware and silverware. We did eat at the bar for dinner. Although there wasn't much on the menu, the service was very good and the food was good. I would stay here again if the rooms were brought up to date and remodeled. It is a great location to Hershey and the surrounding area. October 15, 2014
Rated 4.0 out of 5.0 by Great Room in a Scary Hallway To be clear: we did have an overall very positive stay at the hotel! Our rooms were spacious, warm, clean, and quiet. The staff were friendly and able to give us great recommendations about the area. There's also a little side restaurant that we got drinks at which we enjoyed. We didn't eat there, so I can't speak for the food. I would 100% recommend this hotel to any of my friends or family. That being said. The only thing I want to point out is the "common areas." Our rooms were on the lowest floor. I got the feeling that the hotel spent all of their renovation money on the rooms (they really are quite nice) and neglected to put any money into the hallways. The carpets had weird stains, the lights were flickering, and there was... ceiling debris? I guess? The lobby was friendly and I felt safe in the room, but the walk down that hallway made me uneasy. If you can look past the Haunted Hallway, the rest of your stay will be wonderful! October 14, 2014
Rated 4.0 out of 5.0 by Nice place to stay Clean, friendly but food should be upgraded otherwise a very nice place to stay. October 14, 2014
Rated 2.0 out of 5.0 by No tiv channels and outdated hotel Had only 2 channels and I was surprised how outdated the hotel was. October 13, 2014
Rated 5.0 out of 5.0 by Royal Treatment Upon arrival, I was upgraded to a beautiful room and given valuable coupons to use in the restaurant. The experience was wonderful. I truly enjoyed my stay and " I Loved it". I will be sure to stay there on my next visit to the area. October 13, 2014
Rated 4.0 out of 5.0 by Comfortable but could be better Comfortable but could be better. The food quality and break fast buffet can be much better. The food was not replenished or kept warm frequently. The dining area was not appealing due to cleanliness. October 13, 2014
Rated 5.0 out of 5.0 by Food and Beverage Service is excellent at the bar. Food could be more diverse. October 10, 2014
Rated 5.0 out of 5.0 by Executive Director Clean and Nice room, enjoyed the stay great location close to stores and bass pro shop October 9, 2014
Rated 5.0 out of 5.0 by Great place to relax. The hotel has everything you need to feel your best every morning. I try to stay here whenever I can. October 9, 2014
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