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Rated 4.4 out of 5 by 666 reviewers.
Rated 3.0 out of 5.0 by Wished I Had a Better Room Very disappointed to be assigned to the old section of the hotel. Carpet did not look particularly clean; air conditioner was old and way too loud; there was a long hair hanging on the bathroom faucet. Found a dead fly in the bathroom. Shower head was great. Very relaxing sitting at the pool. The bed and pillows were very comfortable. Liked that parking was available outside our ground floor room. Would have enjoyed it more if we had been assigned to a more modern room. Nice to see that the hotel allowed guests to have dogs in their room. July 16, 2014
Rated 5.0 out of 5.0 by Friendly staff and good service Enjoyable stay. Facility was clean and staff was pleasant to deal with. Amenities, pool ( indoor, and outdoor) were well kept and fitness room had weights and machines. Banquet food was good and actually too much to eat. July 16, 2014
Rated 5.0 out of 5.0 by comfortable and friendly The room was very comfortable. The staff were friendly and accommodating. They were attentive to requests in a timely manner. July 14, 2014
Rated 5.0 out of 5.0 by Excellent stay Very comfortable holiday inn to stay at, very well kept and very friendly staff. July 14, 2014
Rated 2.0 out of 5.0 by Dirty and old I am shocked this hotel still has a Holiday Inn flag July 14, 2014
Rated 5.0 out of 5.0 by Great hotel with very understanding staff Was here with my family and dog. Was in town for Hershey park. For the kids, the hotel has plenty of things to do: tennis, swimming, games. We actually spent one day at the pool and the kids area and everyone had fun. The hotel also allows dogs which is a great little perk. Our two dogs are a bit difficult too. They have a tendency to bark at the wrong times but the hotel staff could not have been more understanding. The manager worked with us to resolve our dog situation while we were away from the room. In the end they even offered to walk the dogs while we were away! Can't beat that service, in my opinion. July 13, 2014
Rated 5.0 out of 5.0 by spacious rooms and great staff I've stayed in many hotels for work and the rooms there are some of the most spacious and comfortable rooms I've stayed in. Even when the hotel is full it is very quiet. The staff is very friendly and professional especially the front desk manager. She made sure that my stay was excellent. All and all this is a very nice hotel. Definitely will continue to stay there when I'm working in the area. July 13, 2014
Rated 5.0 out of 5.0 by Great place I wouldn't stay anywhere else the staff was awesome and the room was excellent, comfortable beds and just a great experience!!!! July 13, 2014
Rated 4.0 out of 5.0 by Holiday Inn East Harrisburg Hotel was clean but very tired looking. Rails on balconies need to be repainted, carpets changed, wallpaper replaced, pool deck replaced. Need to offer breakfast package when large groups travel. Internet worked on only half the hotel. One side of building colder than other. Staff work hard but can only do so much. Millie and James were great. July 10, 2014
Rated 5.0 out of 5.0 by AWESOME CUSTOMER SERVICE The staff at the Holiday Inn Harrisburg East made our stay awesome. They even opened the restaurant early for me, so I could have breakfast before my 6:30 departure. My only negatives are that I could not stream YouTube videos using the hotel's wireless network, and could not find a comfortable pillow on the bed (I like a very flat and soft pillow). Would definitely recommend this hotel and stay there again. July 10, 2014
Rated 4.0 out of 5.0 by Good Overnight Stay We stayed her in July overnight to go to Hershey Park. The room was spacious and clean and the beds were comfortable. I can't really comment on other areas of the hotel as we did not use them. We did have a view of the pool and it looked nice. The proximity to Hershey Park was excellent. The General Manager was very nice, I had a question unrelated to our stay and he went out of his way to find the answer for me. The one thing that maybe needs to be addressed are the curtains, there was no blackout curtains in our room, well I should say there was one panel and it was not enough to cover the entire window nor could you even move it. Also I would add some lighting to the bathroom near the tub. July 9, 2014
Rated 5.0 out of 5.0 by Great Facility I loved it! Staff extremely hospitable. The facilities were clean and attractive. The amenities were ideal for family. The on-site amenities (i.e. indoor and outdoor pool, the lounge, and the restaurant were great. July 7, 2014
Rated 4.0 out of 5.0 by Good Value Clean and comfortable with great water pressure and a very nice pool. July 7, 2014
Rated 5.0 out of 5.0 by Great Stay great hotel. great stay. will be staying here again! See you next time! July 7, 2014
Rated 5.0 out of 5.0 by great stay Loved it! Great workers! Dawn always helps us out! Love coming here! IOOF July 7, 2014
Rated 5.0 out of 5.0 by Great Staff Very comfy, great pool for the kids or just a kid at heart. Easy check in-check out and friendly staff, helpful with anything we needed. Very nice hotel and great value as it is very close to Hershey Park. We will stay at this hotel any time we are in the area. July 7, 2014
Rated 5.0 out of 5.0 by Great travel experience. Staff was friendly and nice. They were very helpful and our room was a great value. July 6, 2014
Rated 5.0 out of 5.0 by Able to rest and relax This hotel was comfortable, and a good getaway for my family and myself. Although it is an older hotel, don't let that fool you. It is very clean, neat, and a comfortable nights sleep. The staff was very professional and courteous. We had a restful and relaxing two night stay. July 6, 2014
Rated 5.0 out of 5.0 by Great Stay Great hotel, pool area, rooms, customer service was great. Been here few times always a good stay. Clean is big for me this hotel was clean. July 3, 2014
Rated 5.0 out of 5.0 by Comfortable The staff helped whenever needed to make our conference go smoothly. We always enjoy staying here, the variety of buffet breakfast could be different. But everything was clean, (pool (indoor); room; and common areas where we met. The food was hot at our banquet, as well. July 3, 2014
Rated 5.0 out of 5.0 by Good place to stay for the price Had no problems except for the shuttle to the airport in the morning. Nobody told us we had to signup for the shuttle the night before. As it turned out the shuttle was full for the time slot we wanted and we had to wait an extra half hour and had to rush when we got to the airport. It would have been nice if we were told we had to sign up the night before or if there was a stand by shuttle in the event of too many passengers for a particular time slot. July 2, 2014
Rated 5.0 out of 5.0 by Great family hotel! Our baseball team stayed here. Very kid friendly, nice and efficient staff, good value, and clean, nice sized rooms. Would definitely come to stay here again when in the area......they surely aim to please! July 2, 2014
Rated 5.0 out of 5.0 by Two nights for work Another fine stay! Love the pool and hot tub, room was clean and plenty of hot water. July 2, 2014
Rated 2.0 out of 5.0 by AAA members beware I chose this hotel because it was close to Hershey park and offered free hot breakfast. The hotel is old. The carpets are stained and there is paint peeling from the ceiling in the indoor pool area. The worst part was in the morning when my children and I were told we didn't get complimentary breakfast because we had the AAA package. We ate at McDonalds....bummer! I have always loved the Holiday Inn Express when traveling, but this location was a disappointment to say the least. July 1, 2014
Rated 5.0 out of 5.0 by Great stay Had a great week at the Holiday Inn Harrisburg East! July 1, 2014
Rated 5.0 out of 5.0 by STAY AT HARRISBURG H.I. very nice hotel - great accommodating front desk - timely, responsive shuttle from/to airport - nice lounge with great food/drink. July 1, 2014
Rated 5.0 out of 5.0 by Comfortable stay The four days my wife and I were at your facility were very relaxing. The room was in excelant condition ,very spacious and clean. the room service was excllent.. Parking was very adaqute and easy to get to room from any point. July 1, 2014
Rated 4.0 out of 5.0 by First time at Hershey Park Close to Hershey park (about 10-15 minutes away). Our room and stay were comfortable and would recommend this hotel to a friend. June 30, 2014
Rated 5.0 out of 5.0 by A-1 service couldn't have been better, friendly Everything was great, fantastic service, everyone was so friendly couldn't have asked for a better place to stay, clean, good food, had a great stay. Jamie went the extra mile for us in the dining room. Thanks for great stay. Bruce T. I.O.O F. June 29, 2014
Rated 5.0 out of 5.0 by room was very comfortable, beds were great and pillows comfortable I believe that I have been coming to this hotel over the past 4 years now to attend an organizational function. We have always encountered friendly helpful staff eager to assist us and make our stay a pleasant one. The hotel manager was readily available when called upon to assist us with room set-up, chairs and tables, table coverings when needed. When ever there was problem (minor or other wise) it was taken care of immediately and efficiently. Will I use Holiday Inns in the future? YOU BET!!! Thank You for a great week and I am looking forward to next years stay with you. . June 29, 2014
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