Rated 2.0 out of 5.0 by wkrupa Not my best stay at a Holiday Inn
This is a place I stay at during a meeting I attend, but I am looking to simply stay at another location and drive in rather than stay here. To start with I go to check in and have some yound lady tell me your room is 4 o'clock check in, go wait and check back later. Forty minutes of waiting she goes to lunch and I go back to the counter speak with a young gent and he says thank you for being a member and thank you for staying at our hotel. I'll check and if your room isn't ready there are plenty of others I can give you. One person respecting a customer the other not. The rooms themselves are old, bathroom fixtures old, caulking filthy. Add in my room not getting cleaned other than making the bed and emptying the trash cans. Nothing else touched at all. The internet is basically nonfunctional if you plan on doing work. I normally have nothing other than good to say about the Holiday Inns I stay at but this was not a fun venture. I will not turn away from the brand because I like the hotels, I just will have to think twice about staying here for the next meeting.
February 27, 2013
Rated 4.0 out of 5.0 by worldtravelerjustforfun Good location, next to the airport
I stayed at the Hotel for just one night. It was a nice and relaxing stay, the free airport shuttle is really convenient, a perfect Hotel to start traveling.
10min. from the airport, nice and polite staff and clean rooms. Only the interior is just a bit older, so a renovation would make the Hotel perfect.
Anyway, I enjoyed my stay and will may come back in the future for further business trips.
February 24, 2013
Rated 3.0 out of 5.0 by PlatinumALA Room left open
This property is a little tired, but comfortable. My main issue is that my room was left ajar. When I returned from work, I bumped the door while looking for my room key and the door opened. Not a very secure feeling for a female that travels alone. Also the Cafe took 25 minutes to serve a bowl of oatmeal in the morning, it had obviously been sitting for awhile because of the film covering the top.
February 19, 2013
Rated 5.0 out of 5.0 by brownts55 2013/02 Harrisburg
I attended a conference at the hotel in February 2013. The meeting room was excellent. There wasn’t a bad seat in the house because of the theater style seating. The room was clean with very good TVs. We also had dinner at the hotel restaurant. It was worth staying in. Selection was good and ribs were very tasty. Pool area was also kept very clean. We enjoyed our stay.
February 19, 2013
Rated 3.0 out of 5.0 by Justinetyme The room and amenities were average
The staff were very pleasant. I was very impressed by the manager who remembered me from a stay several months earlier and treated me well.
February 18, 2013
Rated 5.0 out of 5.0 by Toyman540 Great Stay
Great Stay and the staff got me to the airport in a snow storm so I could get out before they shut down the airport.
Thanks
D. Naugle
February 14, 2013
Rated 5.0 out of 5.0 by DonaldBG Great Experience
The sales staff were helpful in getting the best rates and having a good meal for my 20 men and myself when traveling to winter storm NEMO to assist the utility companies in restoring power. The accommodations were excellent and the staff went out of their way to make us comfortable. The sales staff found out what our needs were and went over the top to make my job as a supervisor easier.
I highly recommend this hotel for single or group stays.
February 14, 2013
Rated 5.0 out of 5.0 by golalakers Room was Great!!
Nice room. Bar restaurant is very good. Drinks are reasonably price. Morning coffee could use some work.
February 10, 2013
Rated 5.0 out of 5.0 by tjf22a Loved It!
Loved It! All was Excellent! I have stayed here before and as always, the stay was enjoyable!
February 8, 2013
Rated 5.0 out of 5.0 by PerkyRy I loved it!!
I'm a Priority Club Elite member and travel frequently. This is a fantastic hotel and I've stayed here multiple times. The food is good, rooms are very clean and so is the pool. Thanks for a GREAT stay....I LOVED IT !!!!!
February 6, 2013
Rated 5.0 out of 5.0 by DVNR Nice Stay
Staff was very friendly and accommodating. No problems during my stay.
February 6, 2013
Rated 4.0 out of 5.0 by Hockeycheerma Hockey tournament getaway
This hotel served its purpose! We stayed here for a youth ice hockey tournament. A little further away from arenas but very easy to get to and from. Hotel could use a little updating!! Staff was very patient with our boys!!! Thank you for that. Especially when they were trying to crash the beauty pageant! We all had a wonderful time.
February 5, 2013
Rated 5.0 out of 5.0 by Brett42 Very Comfortable bed
This is an excellent hotel that I fully recommend you stay at when you are in the Harrisburg area. I stayed at 4 different hotels in the area recently and this was the best.
February 5, 2013
Rated 4.0 out of 5.0 by Jim014 Excellent Staff
This hotel is a little dated; however, this is made up for by the friendliness and professionalism of the staff. They call you by name remember your preferences and work very hard to please.
February 3, 2013
Rated 5.0 out of 5.0 by A61H Clean nice room, comfortable bed and pillows,great service
It was one of the best stays I have had in an hotel. I am asthmatic and I had no trouble breathing. In some hotels the rugs and dust give me some trouble.
Thank You! I will come again
AHH
February 1, 2013
Rated 5.0 out of 5.0 by pecman Extremely Accomodating
I spend an average of two weeks a month away from home and when in the Harrisburg area I always choose the Holiday Inn Harrisburg East. The front desk staff always has a friendly greeting when I walk through the door, the support staff is very accomodating with all my requests and I love the pool, the hot tub thats is always available 24/7 and the tennis courts. I highly reccommend the hotel. Always a great value!
February 1, 2013
Rated 5.0 out of 5.0 by Rose217 comfortable and welcoming
I love the beds at Holiday Inn East. The rooms are spacious and the staff is friendly and helpful.
February 1, 2013
Rated 5.0 out of 5.0 by Jetski Great Place and Location
I am always happy to stay at Holiday Inn Harrisburg-East!
I already look forward to the next time in another month.
It is obvious that they are looking for ways to keep upgrading the facility and customer experience.
Thank you for another dependable, nice time!
February 1, 2013
Rated 5.0 out of 5.0 Staff Friendliness is 100%
I stay at the Holiday Inn often since my work brings me to Harrisburg several times a month. The staff here at this hotel is the friendliest of anywhere I travel. They are accommodating for business meetings and conferences, the hotel rooms are spacious and comfortable, and the check-in process is always quick and efficient. Interacting with staff, regardless of the reason for staying there, is by far the most pleasant part of being a guest at the Holiday Inn-Harrisburg East. They are friendly and accommodating, and really do seem to understand that their "home" is my "home away from home." The hospitality is amazing. I always feel like I'm staying with friends when I stay here! The regular afternoon staff are awesome! I just love them and recommend this hotel very highly.
January 31, 2013
Rated 5.0 out of 5.0 by Buddy4357 Great hotel
Holiday inn west is a great place to stay.the staff is friendly, professional, very good at what they do. I stay there often an have never had a bad experience. Thanks for all you guys do for the travelers who are lucky enough to stay with you.
January 30, 2013
Rated 4.0 out of 5.0 by Wonderful HSB
Had a lot of noise coming from next door, I did not fall asleep until well after 2:00 am in the morning, had to get up at 6 am. Was not happy...
January 30, 2013
Rated 5.0 out of 5.0 by Belle2013 Great Location and perfect for the event!
We flew into the MDT airport, the shuttle drive was waiting on us (Ms. Pam) who was super sweet and took us straight to hotel but also offered to take us to Get My Daughter food before we got there. Check in a was breeze nice warm pool, large room. Great location! We will be back.
January 29, 2013
Rated 3.0 out of 5.0 by wicked89 great service
everyone was very friendly and when we needed anything they were right there to help.
January 29, 2013
Rated 5.0 out of 5.0 by Rachelgee41 Treated like a VIP
When I used my priority points to purchase a hotel room for a night stay, I was upgraded to a King size suite and given a voucher for $25 to use for food or drink in the hotel. My husband said that he felt like he was with a movie star getting that kind of VIP treatment. The hotel is clean and the staff are VERY friendly. I will stay here again.
January 28, 2013
Rated 5.0 out of 5.0 Room Layout, Space & Service
I always love coming to stay at the Holiday Inn Harrisburg. We always get room 200 because of the spaciousness and the separate bedroom. The service we receive when we stay there is always exceptional. Everyone has always been very friendly.
January 28, 2013
Rated 5.0 out of 5.0 by Dfix queit and cofortable
I enjoyed my stay, staff and leisure while staying at the Holiday Inn East. Met some most beautiful guests.
January 24, 2013
Rated 5.0 out of 5.0 by stimpy9859 Spacious comfortable room and exceptional room service.
Very timely check-in, even with multiple persons checking in at the same time. The room service meal was excellent as was the service. The man delivering the meal was very courteous and friendly.
January 23, 2013
Rated 3.0 out of 5.0 by
TSpagemom A little tired
We stayed her for a weekend event at the hotel. The layout of the hotel is very confusing, and I would have appreciated being warned about that, or guided to the room with a diagram, on check-in. For example, the main lobby is the 3rd floor, but you'd think it was the first floor. And the 2nd floor, or 200 level rooms, are also on the 3rd floor which is really the first floor! Other than not giving us directions to the room when we first arrived, the front desk staff was quite nice and always professional.
The room itself, however, was quite "tired", especially the bathroom: stains on the carpet and just the sense that LOTS of other people had used the room. The bathroom had a hole in the ceiling tile, there was rust on the drain closure, the sink had a big crack in the basin, the tissue holder kept falling out of the wall when you pulled a tissue out of the box. Sigh. On the plus side, there was AWESOME water pressure!
Our event took place in the main ballroom, which was in the basement. Good facilities, but lots of steps to get to the basement level if the elevators were slow or you couldn't find them, which kept hapening. Saturday night you could smell what was being cooked in the kitchens, too, which wasn't that pleasant. The pool area looked very nice and it was a big pool for a hotel. I didn't use it, but thought about taking a dip in the whilrpool, but I didn't see one.
In closing, the location is ideal. Lots of outside amenities very close by - the TARGET across the street being the most important! I would stay here again if there was an event taking place at the hotel; but until I learn that they've renovated the rooms, I would not choose to stay here on my ownl.
January 22, 2013
Rated 5.0 out of 5.0 by cbdave long stay
overall everything was good, had to listen to highway traffic. dinning was good, bar could be larger. staff was excellant and open to help with everything.
January 21, 2013
Rated 5.0 out of 5.0 by Reba39 Great service and comfortable atmosphere
My suite was very spacious, clean, and the bed was extremely comfortable. Food was fantastic in the restaurant also.
January 21, 2013