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Rated 4.1 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by nice accomdations, close to JMU We stayed for family weekend @ JMU (Oct 10-12/2014). Literally right off 81, close to shopping and restaurants, very convenient to campus (although not walking distance) The hotel has comfortable beds and I loved the firm vs. soft pillow choices. there was a fridge, microwave and coffee maker in the room, which was clean and comfortable. The free wifi worked great. The breakfast buffet was good, standard American breakfast fare. The biscuits were great! Forgot my swimsuit, but the indoor pool and hot tub, and small gym looked nice. The only negative I can cite is the exorbitant price we had to pay for the weekend, since I didn't make reservations until July. October 20, 2014
Rated 3.0 out of 5.0 by business less than average for what i expected from a holiday inn October 20, 2014
Rated 5.0 out of 5.0 by Awsome place I really enjoyed my short one night visit to this location. Tarshlia was great. She made sure all my requested needs were met. Also, the shuttle driver (Rafi) was really nice. I have stayed at another Holiday Inn in the area but, if I am back in the area again I will definitely stay at this hotel. Thank you!!!! October 20, 2014
Rated 3.0 out of 5.0 Over Priced for JMU Family Weekend Over all POOR: To start off, the price for 2 nights was over about 2 and a half times the cost that I paid during a recent stay just because it was family weekend at JMU. I also had a problem with the staff at the hotel restaurant(Casey's). My son and I waited for 5 minutes to be seated. There were 2 employees just staring at us while they continued a long conversation. After 5 minutes of waiting, I decided to seat myself at a table. The tables were very dirty. The 2 employees kept up their conversation while we were ignored. After an additional 10 minutes of being ignored, we got up and left. I went to the front desk to complain. Their solution was to give me a free voucher for breakfast the next morning. Why would I accept a free voucher to a place that treated me so poorly? I doubt I will ever go back to this Holiday Inn again. October 17, 2014
Rated 5.0 out of 5.0 by Visit to JMU student Great location to JMU to visit our daughter. Softest towels ever! :) October 15, 2014
Rated 3.0 out of 5.0 by Old Hotel We were visiting Harrisonburg for parents weekend and were able to book a room here at the last minute. The front desk staff was friendly and check in was a breeze. The lobby was clean. Our room was on the third floor and the common area carpet was very dirt. Our room appeared to be very clean. The headboard in the room was peeling and looked tired. The bed was comfortable. The bathroom was small but clean. The TV at times would loss its signal. Average room at best. Front desk staff was excellent and courteous. October 15, 2014
Rated 5.0 out of 5.0 by Harrisonburg Visit We were passing through Harrisonburg on Route 81 on our way to visit our family in Arkansas. We did not realize that it was Parents' Weekend for James Madison University. We were grateful to get what we believe was the last room in the house. The only negative comment which I could offer is that our room overlooked the beautiful pool, spa and fitness room which was lit up all night. The drapes in our room did not close totally, and therefore our room was lit up all night. All in all, considering the weekend, this was forgivable. October 14, 2014
Rated 2.0 out of 5.0 by Dirty After traveling 8 hours on the rode the last thing I wanted to see was two (2) roaches on the curtains of my room. Called the desk I did get another room, which they did comp me. But it was hard to relax after that. Didn't want to eat there but didn't have much of a choice at that hour. The whole hotel is very dated and needs to be revamped completely. Dining area is very drab, dark and very worn. The service however was very good and understanding from their staff. October 9, 2014
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