Rated 4.1 out of 5 by 71
Rated 5.0 out of 5.0 by CyLo Room was very clean and comfortable
Had a great stay - room was great, very quiet for sleeping - and staff at front desk was great!
December 4, 2013
Rated 5.0 out of 5.0 by Matthew555 Great Stay
The room was clean, and the staff was very friendly. The parking lot was well lit. Good location: close to interstate, mall, theater, and shopping centers. Working, room A/C.
December 4, 2013
Rated 3.0 out of 5.0 by spoodie 1-Nite Stay
Everything was generally OK, clean and comfortable.
A couple of issues were brought to the attention of the front desk staff when I checked out.
1. There were picture hangers on the wall in one spot, but no picture. I don't know if someone stole the picture or whether housekeeping had removed it.
2. The shower control did not work properly. The closer you got to the hot setting, the cooler the water got. The best you could get was warm water in the mid-position
November 26, 2013
Rated 2.0 out of 5.0 by Cootie The restaurant
We made the mistake of eating in the restaurant. It was 8 of us. The food took too long but that was ok. When we finally did get it, it was terrible!! My son who eats a lot took one bite of his chicken and noodles and left it all. Mine was bad, my husband got the fish, it was very strong. It also looked like it was under staffed. We needed a refill on drinks water etc. the waitress took way too long. It is a shame because the location was great and if the food and service was good it would be a great place to stay when we go to JMU.
November 20, 2013
Rated 5.0 out of 5.0 by Shan58 Great room
Recently traveled to Harrisonburg for a wedding and stayed here. The hotel rooms look newly renovated and are very nice. Amenities were nice. Easy access to rooms.
November 6, 2013
Rated 4.0 out of 5.0 by nancy39 Comfortable and relaxing
Just what we needed for a get-a-way weekend Staff was very friendly and helpful. Breakfast was good. Didn't have an opportunity to try the pool but it looked very inviting.
October 31, 2013
Rated 4.0 out of 5.0 by BobbyO111 Nice Facility - Sloppy Staff
This hotel looks like it was recently renovated and the results were good - a nice lobby area and very comfortable rooms (especially the bed!).
On the other side, the staff needs to get their act together.
Our check in was somewhere between a nightmare and absurd comedy. The front desk staff was very young and very slow. When we got to our assigned room, the key didn't work; back to the front desk, a wait in line and another swipe key. When we used it, we found someone else already in the room relaxing in bed! Back to the front desk, another wait ("I don't understand how someone could be in that room because we assigned it to you" was the explanation) and another room was assigned this time. Thankfully, there were no more check in problems!
Breakfast at the restaurant the next morning was average. Staff forgot to bring bacon and needed to be chased into the kitchen. The response "sorry, I don't normally work weekends so I didn't know what was included with your breakfast." The rest of the meal went well as did checkout.
October 30, 2013
Rated 4.0 out of 5.0 by NOZZZ Soggy Mattresses
Mattresses are not firm at all. Pillows are not good for sleeping either.
October 30, 2013