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Rated 4.2 out of 5 by 266 reviewers.
Rated 4.0 out of 5.0 by Jerry Very good stay after the front desk people helped with the air condition not working in the first room we were put in and after a couple of hours we could see the air would not work after 3 tires to fix it we were put in another room. August 23, 2015
Rated 5.0 out of 5.0 by Integrity of staff at East Market St. Harrisonburg VA, On Tuesday morning, 8/19/15 after a lovely stay, we packed up our things and headed for CT. Unfortunately, I left my android tablet in the bed. When I unpacked that night, I realized that it was missing. I also noted a v-mail from a staff member at the Holiday Inn asking us to call. At 6:00 a.m. on 8/20/15, I called the desk at Harrisonburg and explained my situation. The young lady who took the call did not know about the call I had received nor could she find my tablet in the lost and found but she stated she would make sure the manager was informed as soon as she arrived at 7:00 am. The young lady assured me she would take care of it. By 10:00 a.m. the management staff had gotten back to my husband to let us know my tablet was safe with them and arrangements were made to get it back to me. On Saturday 8/22/15, my tablet arrived safely at my home. There are so many variables that could have changed this outcome. I want to thank and commend the Harrisonburg team for their integrity and incredible customer service. Customer service surveys can only ask about things like cleanliness and comfort. I can now add a personal story about the character of the team who took care of us. Thank you all for taking such good care of us and my tablet. More importantly, thank you for honesty and integrity. August 23, 2015
Rated 4.0 out of 5.0 by emergency stay Everything was great in the hotel except for the blinds which let in light on the sides August 9, 2015
Rated 3.0 out of 5.0 by Expected better This Holiday Inn did not live up to my expectations and was below par compared to other Holiday Inns I have stayed at. I was surprised that this hotel did not offer a continental breakfast as do others I have stayed at. Also, room maintenance left a lot to be desired. The check in staff was not aware of Priority Club status and had to be advised of same. I would rate my stay as adequate at best. August 7, 2015
Rated 5.0 out of 5.0 by in town for wedding I was thoroughly pleased with everything at this location while we were in town for a wedding. I use Holiday Inn and Holiday Inn Express many times during the year for business and a lot for pleasure and would definitely recommend all locations I have seen to anyone . August 6, 2015
Rated 5.0 out of 5.0 by Great Place to Stay! I make lots of trip from NC to PA and have stayed at the Holiday Inn in Harrisonburg on East Market Street several times. The staff is always friendly, the room is clean and beds are comfortable. Always a pleasure to stay here. August 4, 2015
Rated 5.0 out of 5.0 by July Bus. Trip North Good experience. Will stay when back through the area August 1, 2015
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