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Rated 4.1 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Harrisonburg Visit We were passing through Harrisonburg on Route 81 on our way to visit our family in Arkansas. We did not realize that it was Parents' Weekend for James Madison University. We were grateful to get what we believe was the last room in the house. The only negative comment which I could offer is that our room overlooked the beautiful pool, spa and fitness room which was lit up all night. The drapes in our room did not close totally, and therefore our room was lit up all night. All in all, considering the weekend, this was forgivable. October 14, 2014
Rated 2.0 out of 5.0 by Dirty After traveling 8 hours on the rode the last thing I wanted to see was two (2) roaches on the curtains of my room. Called the desk I did get another room, which they did comp me. But it was hard to relax after that. Didn't want to eat there but didn't have much of a choice at that hour. The whole hotel is very dated and needs to be revamped completely. Dining area is very drab, dark and very worn. The service however was very good and understanding from their staff. October 9, 2014
Rated 4.0 out of 5.0 by Nice Stay This is an older property, but we found it very convenient, our room was good and the bedding and sleep quality was excellent. Service was also very good. Be aware that the exterior of the hotel is older and not as appealing as newer Holiday Inn's. Also Hallways, restaurant are a bit dated. This did not detract from our stay as the positives and price outweighed the fact that this is an older property. October 8, 2014
Rated 5.0 out of 5.0 by Great value and clean! The front desk staff were very friendly and helpful. The room and bathroom were very clean and bed was comfortable. The only "cons" were the slamming of other guests doors which happens at every hotel when guests are not courteous, and the pool, although it was very relaxing, the water was a little cloudy. Would not hesitate to stay here again. October 8, 2014
Rated 5.0 out of 5.0 by Spontaneous Getaway Best night's sleep in a hotel in ages! However, for the price of the room, I was surprised there was no breakfast provision. October 7, 2014
Rated 4.0 out of 5.0 by Good Stay We had a good one night stay at this hotel. I would stay here again if the price is right. Football weekends the price is way to high. October 6, 2014
Rated 5.0 out of 5.0 by Good location, hospitable staff The location is right off the expressway, but a little difficult to find first time. We have stayed here several times and always have good interaction with staff. October 3, 2014
Rated 2.0 out of 5.0 by Just so-so dont plan on using the pool - its FILTHY. the manager was a bit abrasive and likes to chew out her staff in front of the guests. rooms are plenty big the bed is comfy. the towels are so rough they can take a layer of skin off if you're not careful, and the wait for food in the restaurant is INSANELY long. October 1, 2014
Rated 4.0 out of 5.0 by Travel Experience Room was good and everything worked as it should. We were just passing through on our way to Florida. September 27, 2014
Rated 5.0 out of 5.0 by great stay Very impressed with my stay at Holiday Inn in Harrisonburg, VA. Hotel was clean and fresh looking. Staff was friendly and attentive. I had a pleasant and relaxing evening and a good night. Check out was fast and friendly. September 25, 2014
Rated 5.0 out of 5.0 by College town Hotel was very good compared to other college town rooms. September 17, 2014
Rated 1.0 out of 5.0 by Comfortable bed and great service. The restaurant food was very good if however a little costly ! We would return to this hotel and send anyone who asks there :) Had a great stay ! September 14, 2014
Rated 4.0 out of 5.0 by clean Very clean rooms and overall facility...wifi problems along with guest computer also not working in lobby area...check in staff was great...check out was not very helpful. September 12, 2014
Rated 1.0 out of 5.0 by Poor hotel Screaming kids in the pool late at night and early in the morning. Pool light shining through my window. Soda machines did not work. Ice machines did not work. The worst internet service. This hotel needs to be refurbished or closed. It reminded me of why I do not stay at regular Holiday Inns. September 10, 2014
Rated 5.0 out of 5.0 by Nice Hotel, Good Location Nice place to stay, close to restaurants and shops. September 10, 2014
Rated 5.0 out of 5.0 by Jennie Finch Camp Nice place to stay enjoyed the lounge as well as the pool. Clean rooms and friendly staff. September 10, 2014
Rated 5.0 out of 5.0 by Excellent Service My wife and I have never stayed in a hotel with the staff being so friendly and courteous. They went above and beyond to satisfy our needs and make our stay extremely pleasant. September 10, 2014
Rated 5.0 out of 5.0 by Great stay! The room was very nice. The staff was very friendly. September 5, 2014
Rated 3.0 out of 5.0 by Change the Menu Danish Bun with a light coating of eggs is not French Toast. Worst French Toast I ever had...gave the dish back to the manager. French Toast is bread (good quality) soaked in eggs, milk (sometime vanilla), and toasted on a grill. Simple, yet this Hotel expalined that 'Corp" ordered this on the menu- get it off the menu!!! Sugar overload is not French Toast. Ouch!! September 5, 2014
Rated 5.0 out of 5.0 by Guest Experience Great Hotel to stay with family. Will recommend this hotel to anyone visiting the Harrisonburg area September 4, 2014
Rated 1.0 out of 5.0 by not good service First let me start by saying Their WEBSITE has not been UPDATED in 4 years so do not go by the Website which said their was a Jacuzzi free continental breakfast and THERE WAS NOT!!! Not only that when I called to make the reservations I asked for a scenery view i received a room that looked out to all the Restaurants and other hotels!! The service was horrible and very rude people.....................I work in Customers Service and I will never ever stay at another holiday INN!!! Make sure you have enough money in your acct to deal with this hotel because if you make a reservation they fail to tell you that they put a charge to hold the room on TOP of the charge for the regular price of the room......We drove from southern Maryland on a 1995 Harley Davidson Sport Bike so the trip there was not worth it. If you want to go swimming make sure it's at 9am because this hotel does birthday party's so if you want to swim in the evening GOOD LUCK WITH THAT!!! I really thought this would of been a nice relaxing trip for my Boyfriends 30th birthday I was so Wrong!! My advise stay some were else and pay less. September 4, 2014
Rated 4.0 out of 5.0 Best hotel value in Harrisonburg. This is an excellent hotel, and it is reasonably priced. I have stayed in other hotels in Harrisonburg that are less expensive, but they were so bad, I will not go back. I have now stayed in this hotel twice, and I will come back again. It's worth every penny. September 1, 2014
Rated 5.0 out of 5.0 by mr Very good experience, comfortable and very clean and good location September 1, 2014
Rated 5.0 out of 5.0 by Clean Rooms I was impressed by the cleanliness of the room and the bathroom. August 27, 2014
Rated 5.0 out of 5.0 by Nice hotel This was our 3rd time staying here and am very happy with the whole experience. Check-in and check-out was fast and easy. The room was clean and comfortable. The only negative I would say is that the waitress in the restaurant is very unfriendly- but the food and service were good. August 26, 2014
Rated 5.0 out of 5.0 by One Night Stay Friendly lobby staff. Beautiful interior and friendly atmosphere. Although I didn't use the restaurant this time have used it before. Somewhat pricey for the area but the food was good. August 25, 2014
Rated 4.0 out of 5.0 by Good Value This hotel is worth the money. The only thing that I really found "wrong" is how the driveway/entrance is laid out, it is a very tricky setup at that intersection and if you use a GPS, you may miss the driveway. August 23, 2014
Rated 5.0 out of 5.0 by Great location Nice hotel and very convenient location. Great complimentary coffee August 21, 2014
Rated 4.0 out of 5.0 by Older Property but Well Maintained - I travel to Harrisonburg every month or so for business and I rotate where I stay when in town. It is clean and comfortable and they have a full service restaurant if you choose to dine in. They have an Executive Tower (Try to Stay There) and lower rooms around their indoor pool. I have always stayed in the tower and it seems that the lower rooms would be warmer / humid due to the pool. The tower rooms are clean and comfortable and their A/C units work fine - Hotels is very close to JMU and and shops & restaurants - Staff is great! August 21, 2014
Rated 4.0 out of 5.0 by Nice experience Peaceful, and located in a good spot. Nice getaway with my daughter. Convenient to JMU and Bridgewater college. Good shopping area and a good area for skiers in the winter time. Hotel is clean and comfortable, staff is friendly and accommodating. August 19, 2014
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