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  • 1 888 HOLIDAY
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Rated 4.1 out of 5 by 401 reviewers.
Rated 5.0 out of 5.0 by well located hotel I encountered some small issues with my stay which were swiftly remedied by reception staff michelle and gm Nicolas which had more than a satisfactory outcome which has strengthened my resolve to return to the hotel later in the year after their refurbishments and also the extensive refurbishments are completed in my own property. and I would not hesitate to recommend this hotel and all of the excellent staff members right from reception through to housekeeping. April 23, 2015
Rated 3.0 out of 5.0 by Review Holiday Inn Harrogate I have been a Gold priority club member for several years and no discount on breakfast was offered, normally this is and with my wife and I staying with our 4 children this would have been very expensive had we had Breakfast, no free breakfast was offered for any of our children, I booked using my gold member points and felt a little like second class residents the staff on the desk were unfriendly. On the evening the bar was full and we could not find seats, drinks were very expensive. The room cleanliness was not up to usual standard- a used and opened bar of soap had been left by the sink- very off putting. We booked 2 rooms weeks in advance and ordered a camp bed in each for the children, these were not in our rooms and we had to contact room service to order the beds again. We got stuck in the lift as it was not explained that we had to use our room card to activate the lift. This was our first time away from home for 18 months as my daughter has been ill and we were a little disappointed. April 23, 2015
Rated 5.0 out of 5.0 by Great place A very pleasant surprise , first time stay at Holiday Inn. Would highly recommend . And close to a great shopping. April 22, 2015
Rated 5.0 out of 5.0 by friendly staff lovely hotel Hotel was in an excellent situation, just far enough out of the Centre. The rooms were clean and comfortable with a very large bed. The added free use of the leisure facilities were and added bonus. Although we only had breakfast in the hotel which was buffet style it was excellent. April 20, 2015
Rated 3.0 out of 5.0 by good location have used this hotel on a couple of times and normally don't have an issue, location is fabulous and staff are really polite. Only downside on my last stay was that someone hadn't removed last guests underwear from wardrobe. I hope it hadn't been there longer .......I kid you not I paid for an exec room as the price was within my normal budget, check in was great and fast, food was delivered to my room quickly but knowing that my room had someone else's dirty laundry in made me a bit uneasy. receptionist came up and removed it however I could probably have done with moving rooms or even an apology from housekeeping when I left in the morning. Nothing April 20, 2015
Rated 5.0 out of 5.0 by Pleasantly suprised very nice stay,never stayed at holiday inn before,but after this visit,would again. Great room (executive suite) very cheap upgrade from basic room. clean rooms,lifts,lobby.and plesant staff, easy use car park,and cheap prices April 19, 2015
Rated 5.0 out of 5.0 by Good hotel We were on our way from Hampshire to Scotland and Harrogate was a convenient place to stop. Having made no booking we found the Holiday Inn easily and it suited our need for an overnight stay. April 19, 2015
Rated 4.0 out of 5.0 by Harrogate Had a pleasant stay , very quick check in and out. Staff were very pleasant and efficient. The only downside is the decor is very dated by today standards. The hotel is in a good position . April 19, 2015
  • 2015-04-26T10:31:22.544-05:00
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