Rated 5.0 out of 5.0 by dbbell3 Excellent Rest
We checked in early in the morning to rest during the day; I was greated by one of the friendliest front desk clerks. Having been up all night flying it was a perfecting ending to my day. Upon arriving to my room I found the beds to be extremely comfortable to get a good nights sleep.
June 8, 2013
Rated 1.0 out of 5.0 by AcePilot Fix the alarm!!!!!
I will not be staying at this hotel again! We had a fire alarm at 1am that went off for 1 hour. Then after we were able to go back to our rooms the alarm went off around 20 minutes after we all got back to sleep and then it went off for 5 minutes and then it went on again 20 minutes after that. I found out it was a malfunctioning fire alarm. I am a pilot and I had to call fatigue for my next days flights costing my company many thousands of dollars. I did not even receive a Sorry for the fire alarm from the staff of this hotel!!!!!
June 3, 2013
Rated 5.0 out of 5.0 by flyboy34 Great staff, very helpful
The staff was very helpful to me and I saw them assist several guest from Germany.
May 28, 2013
Rated 4.0 out of 5.0
by MsCallahan very quiet
No problems at all - room was well clean and able to sleep in a quiet enviroment. Thanks.
May 18, 2013
Rated 2.0 out of 5.0 by Wally767 Loud air conditioners
I don't know if every room was the same, but the air conditioner cycling on and off in my room in the 2 storey wing of the hotel was so loud that I had a terrible sleep. Otherwise the hotel was average to slightly below average for a holiday inn. Good bar, and the bartender was great. Decent food in the restaurant. I stay at this hotel for the location, not because it is my preferred hotel, but will be sure next time to request a room in tower in the hopes those rooms have quieter air conditioner units. If everything else about the hotel is okay, but you can't sleep, what good is the hotel?
May 12, 2013
Rated 5.0 out of 5.0 by lookingtoretire great service and clean rooms
I have stayed in this Hotel before and staff is great (front desk and Bartender). Hotel is conveniently located, very clean and comfortable rooms, nice appearance as you drive in to Hotel entrance. I would stay there for any reason; Pleasure or Business.
May 5, 2013
Rated 5.0 out of 5.0 by Lisa3363 Excellent Customer Service
After checking out of the Holiday Inn, and 45 min. from the hotel, my husband realized that we left valuables in our in-room safe. I immediately phoned the front desk and spoke to Joyce. She was very courteous and reassuring. She took our room number and asked housekeeping not to enter our room. When we arrived back at the hotel, she had a room key for us so we could collect our belongings. Our valuables were untouched in the safe as we had left them.
Upon leaving the hotel, for the second time, I stopped by the front desk to thank Joyce for her kindness. Unfortunately, she was not available. However, shortly afterward, she called us on our cell phone to make sure that we had retrieved everything we left in the safe.
The Holiday Inn is very fortunate to have Joyce on their staff. She turned our stressful situation into one of relief and thankfulness because of the empathy and kindness she showed to us.
April 27, 2013
Rated 4.0 out of 5.0 Good Holiday for 1 Night at Teteboro Airport
Close to Mall, free shuttle, nice TV and room, pillows could be larger and softer, otherwise had a good rest
April 22, 2013