Rated 4.2 out of 5 by 130
Rated 3.0 out of 5.0 by randomperson Not terrible
The hotel is outdated, and a bit dirty. Nothing special, not a comfortable experience.
August 15, 2014
Rated 5.0 out of 5.0 by Sgt190 great
please see Melisa. she's so sweet, kind, gregarious
August 13, 2014
Rated 5.0 out of 5.0 by Fly412 Great stay for the Money,friendly staff
The Front staff and Drivers will go above and beyond to assist you.
Real friendly warm atmosphere.
August 8, 2014
Rated 5.0 out of 5.0 by ihavenone Extra comfy bed especially the fluffy pillows
Have visited other Holiday Inn's and am always more than satisfied overall.
August 7, 2014
Rated 3.0 out of 5.0 by Evaa Good service
The staff was very nice and tried to meet our needs.
August 7, 2014
Rated 5.0 out of 5.0 by nayamars excellent accommodations and service
Although I was in town for a wedding being hosted by this facility, I also needed to work. The internet was fast and I could work in the comfort of my room. Room service was quick and provided quality items. The staff was very nice and they even were kind enough to forward to my home address some clothing items which I accidentally left behind.
August 7, 2014
Rated 5.0 out of 5.0 by Loyal Traveler Fell in Love
The staff was very nice and an absolute pleasure to work with. They knew how to please their guest. The Hotel in general was very clean and smelled good. I felt like I knew the front desk staff for a long time. They have a very good personality and I will return.
August 7, 2014
Rated 5.0 out of 5.0 by RDMCMS001 RDM July 2014
Good people who care and try to accommodate your needs. I visit on business every couple of weeks always consistent.
August 2, 2014
Rated 5.0 out of 5.0 by Sim90 A Hotel
Clean, clean clean. An excellent hotel to stay in with modern accommodations and very clean rooms.
July 18, 2014
Rated 4.0 out of 5.0 by Jet-Tech Good service, building a little outdated
Building is a little worn down could use some renovations, staff was great, restaurant had good food and friendly service. wifi was terrible which seems to be standard at all holiday inns. its off a main traffic route so avoid morning rush hours.
July 17, 2014
Rated 5.0 out of 5.0 by Dissapointing Verry good
July 13, 2014
Rated 4.0 out of 5.0 by Ida Renee Great staff and food!
The first room we were placed in had a bad smell to it, but the front desk moved us to a room that was much more comfortable. The staff was very helpful and friendly. I was very impressed with the quality of the food at the in-house restaurant. HI gets extra bonus points for employing a lifeguard at the pool!
July 8, 2014
Rated 5.0 out of 5.0 by Shika my stay
My stay was very enjoyable, I didn't expect a fridge and microwave but to my surprise it was all there. Thank you for a very nice visit and I will recommend my family when they come they can stay with you and not me. Lol
June 25, 2014
Rated 5.0 out of 5.0 by interreg Very nice and clean
Nice and clean hotel and staff are very friendly. It was very convenient to the Metlife Stadium and I will definitely use it in the future. I recommend it to anyone looking for a clean and comfort hotel stay.
June 25, 2014
Rated 5.0 out of 5.0 by Ash P Good Hotel
Good clean hotel, good location and friendly staff
June 25, 2014
Rated 2.0 out of 5.0 by AuntieA poor service
Arrived for my nieces wedding and they had no record of my reservation. I had a confirmation number. Wanted to book me at another hotel for more money. Nasty
June 14, 2014
Rated 3.0 out of 5.0 by Stuck in May Good stay but did not receive quoted price
This property was well kept and the staff was nice. We did have breakfast at this location and it was great.
Unfortunately, I was given a room rate over the phone that was not honored and the manager refused to acknowledge it. It was only a difference of $26 but it should have been honored.
Good room, good staff, but poor decision and interaction with the manager.
June 7, 2014
Rated 4.0 out of 5.0 by Mama josh Nice hotel overall
The best part. Was the shuttle service that takes guests to near businesses. The driver was excellent and so friendly and assisted us greatly - was a guy with an English accent, said retired or something. Bless his kind heart. Hotel was very clean, condition is great. Breakfast Buffett was an extra 12 bucks, felt was overpriced but oh well. Overall, I would recommend this hotel.
June 3, 2014
Rated 4.0 out of 5.0 by Brenbar75 A place to relax
excellent hotel, rooms clean and tidy very comfortable, restuarant and staff very good. good pool area to relax and unwind.
Its a pity some staff on front desk feel they are a cut above the average customer.
May 26, 2014
Rated 5.0 out of 5.0 by Amja777 Nice location best resturant
Over all we enjoyed our stay close to manhattan . Staff very polite will never hasitate to stay again. The resturant serve simple but the best food. Staff of the resturant were good and polite.
May 24, 2014
Rated 4.0 out of 5.0 by Mel1201 Not Bad, but extremely disappointed with lost item
I stayed only for a night because I was to be in a wedding in the area the following day. When I checked out, I noticed that I left my glasses in the room because I was wearing my contacts when I left. I called later that night and the man at the front desk quickly dismissed me to call the next day because the cleaning staff is not there. I called for the next three days and no one has any idea where my glasses are. I just got them and it is frustrating that instead of trying to help with the situation, I just get "yes you called already". I am worried that a staff member took them but would hate to assume that.
Otherwise the room was clean and was an overall pleasant experience.
May 1, 2014
Rated 4.0 out of 5.0 by Taz14 Convenient spot for family NYC trip
This was our first family trip into NYC and needed a place where parking was free and the city was easily accessible via public transit. The free shuttle service from hotel to the nearest bus stop (including free pick-up!) was a pleasant surprise and made the downtown trips via public transit extremely easy.
Did not experiment with hotel food, so can't comment on it. McDonals and DD are right next to the location. The parking can fill up on Friday and Saturday nights but it empties before mid-night because the comedy club located in the hotel wraps up by mid-night. Good value for families. The heating/cooling system does not have a thermostat. Be prepared to manage this through a dial.
April 26, 2014
Rated 4.0 out of 5.0 by Richi81 Langzeitaufenthalt
Das Hotel ist direkt an der Route 7 gelegen, davon bekommt man im Zimmer aber nichts mit. Im Hotel ist selber noch ein Comedy Club untergebracht. Dies macht sich am Freitag und Samstag auf dem Parkplatz bemerkbar.
Die Zimmer sind gut eingerichtet und das Internet eignet sich teilweise für Video streams.
Das Hotel Restaurant ist nicht zu empfehlen. Die Spare Ribs waren einmal nach 5 Minuten kalt und das andere mal direkt wo es aus der Küche kam. Das NY Strip Steak wurde medium geordert aber rare serviert. Außerdem ließ die Fleischqualität zu wünschen übrig. Am besten zum Thailänder um die Ecke fahren. ;)
April 20, 2014
Rated 5.0 out of 5.0 by Raman6901 Just perfect in all aspects of hospitality
Everything was cent percent. There is no area where I could find nay error.
April 20, 2014
Rated 5.0 out of 5.0 by 19YearMember Excellent stay
I enjoyed my stay at this property. Comfortable, friendly staff, good food. Thanks!
April 19, 2014
Rated 5.0 out of 5.0 by RGMOD outstanding customer service
The customer service is outstanding, I stay there every week and really enjoy it.
April 14, 2014
Rated 5.0 out of 5.0 by BklynBob Good Location And Great Service
Enjoyed my stay. This is not my first time here and I will continue to return. Excellent quick service performed in a professional manner. Highly recommend this location.
April 9, 2014
Rated 5.0 out of 5.0 by TomYKK61 Just a great place to relax/eat/ enjoy adult beverages
This hotel continues to please in every way. Staff is attentative, professional and welcoming. Food tasty and beverage cold. Rooms are up to dat with outstanding internet service, bedding and chairs comfortable with the bathroom spotless.
April 6, 2014
Rated 5.0 out of 5.0 by PTaylor54 Excellent Hotel and Restaurant
I always enjoy my stay at the Hasbrouck Heights Holiday Inn. The staff always greets me by name, and they are always very helpful.
Gabriell's is an outstanding restaurant - the food is excellent and Dario and Oziel always makes me feel welcome and appreciated!!
April 5, 2014
Rated 5.0 out of 5.0 by CW49 Good value for the money
This hotel was located near NYC but far enough away that you'd have to take a half hour bus ride. But for the area, the price wasn't too bad. I have found a cheaper rate in this area, but it wasn't as nice as this hotel. There's no free breakfast here, but there's a McDonald's right next door that you can walk to. I especially liked the fact that they provided a free shuttle to nearby restaurants, which was great because I hate driving in NJ traffic! Rooms were clean and well cared for. Overall, I'd recommend and will probably return to this hotel.
March 20, 2014