Rated 4.2 out of 5 by 27
Rated 1.0 out of 5.0 by Mausje Met not our expectations
We made a reservation for an Executive room with a king size bed. At 13:00hrs we received our key and were told that our room would be ready within one hour. At 15:00hrs we entered our room and learned that is was not cleaned yet?!?! The bed was dirty and there where towels laying all over the bathroom. We felt that this was very unprofessional. We went to the lobby. Though we received the key for another room, we felt that some kind of an apology was appropriate but this was not made. The new room seemed to have a smaller bed... all in all a very clumsy experience. I don't think we will use this hotel again.
February 5, 2014
Rated 5.0 out of 5.0 by Ward76 Great hotel, great staff
Great hotel, great staff!
Perfect location, right in the commercial city center, shopping, dinner, pubs are all walking distance.
Friendly staff and a nice atmosphere!
January 30, 2014
Rated 4.0 out of 5.0 Great service, room not so clean
Staff was perfect, room not.
Glasses were not clean.
The door for storing clothes was stuck and not possible to open.
Bed was too small.
Matrass was bad quality
THE duvet of mega Mindy was too small to put THE down in.
Final Bill was not correct: diner from other table On my Bill...
January 1, 2014
Rated 4.0 out of 5.0 by Japanesevisitor19112013 Staff at check out timing
The most poor reception which I ever had.
The lady who made transaction for me at check out time, she was so arrogant and gave me the most poor service which I never forget.
November 24, 2013
Rated 5.0 out of 5.0 by Nwatson7 Great hotel!
When ever I stay in Hasselt with work or pleasure I try to stay here. The staff are always friendly and welcoming when you arrive. You get fantastic breakfast options too. Definitely the best hotel in Hasselt :)
October 20, 2013
Rated 5.0 out of 5.0 by TJTerp Excellent
Excellent hotel and stay. Would stay again.
October 19, 2013
Rated 3.0 out of 5.0 by Pekelharing Warm experience
We stayed for one night in Hasselt. We received a very warm welcome from the staff. Unfortunately, the parking space in front of the hotel that we had been promised, was not available but we managed. Breakfast was fine, price was good, and we also used the swimming pool and sauna, excellent. The only real problem turned out to be the hot room. The airconditioning did not work. Opening the window on a saturday night meant a lot of noise. The room was very hot, so we had very little sleep.
October 9, 2013
Rated 5.0 out of 5.0 by ICIHG Nettes Hotel und toller Service
Wir haben das Hotel wegen der Weiterreise nach Paris gebucht. Wir waren sehr positiv überrascht! Der Empfang war sehr freundlich und wir hatten ein tolles Zimmer. Wir kommen auf jeden Fall wieder!! :-)
October 9, 2013