Rated 4.3 out of 5 by 96
Rated 5.0 out of 5.0 by Granny Gail Great place to stay.
We really enjoyed our three nights at this hotel. Lovely staff, good sleeps! Highly recommended.
July 26, 2015
Rated 4.0 out of 5.0 by CK2015JJ Overall - A Good Stay
Very friendly and helpful staff, up to date clean and fresh foyer, reception, bar and food area. Room was clean although did not have the modern and fresh design as other areas of hotel, bathroom suit although clean was dated and as a consequence the appearance of the room does not match the modern feel of the rest of the hotel.
Swimming pool, changing rooms, fitness area requires to be updated and does not reflect photos on website. Leisure facilities are small and could not accommodate many guests using at the same time e.g pool could comfortably accommodate 3 people doing lengths. Leisure facilities are there but not something you would deliberately choose the hotel for.
Air con in room worked well but noisy, could be an issue for light sleepers.
TV in room worked, remote damaged and dirty and movies not available.
Excellent breakfast although staff need to ensure items do not run out on buffet as happened on several occasions.
We used free public car park across the road, no problems although it is full during the day as it is used by shoppers.
Good free wifi although no signal at furthest point in food area.
Unfortunately out side hotel smelt of sewerage probably due to positioning of large drains and the lack of rain, (this occurs in the city centre where I live in the hot summer months). This is very unfortunate for the hotel as it is not their fault, unfortunately the smell was in the foyer area and the leisure area although it was not in room area due to rooms being on the first floor and access via closed doors/lifts and not in the bar/food area.
Overall good stay, I would probably stay at the hotel again but would look around at others first. If the above (relatively simple to address) issues were resolved then the hotel would move into the Excellent category.
July 21, 2015
Rated 2.0 out of 5.0 by michael_s19 Business
It is an Ok place in the town center of Hasselt.
Just overlooking the things experienced travellers mind.
The staff on the phone while you wait for some kind of service is really unacceptable.
July 19, 2015