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Rated 3.6 out of 5 by 149 reviewers.
Rated 2.0 out of 5.0 by Lobby Very attractive. The plants were full, healthy and well watered. July 28, 2014
Rated 2.0 out of 5.0 by Needs Renovations General hotel areas are very nice but that changes once you enter your room. I stayed two nights and the air conditioner the first night did not cool the room. I noticed sub-par repair work in both rooms that is not consistent with other Holiday Inns I have stayed at. I would suggest the motel do some serious room renovations in the near future. July 28, 2014
Rated 5.0 out of 5.0 by Good place to stay. Nice place to stay. Quiet and secure. Friendly staff and quality accommodations. July 28, 2014
Rated 4.0 out of 5.0 by Great Hotel Great stay and excellent accomodations. Would definitely stay again when in the area. July 27, 2014
Rated 4.0 out of 5.0 by Restful Stay Was pleased with the room, everything was clean and in order no complaints July 27, 2014
Rated 5.0 out of 5.0 by Great bar! Nice hotel. Good bar and restaurant, but alcohol in bar rather limited. Difficult to hook into wi-fi system. July 22, 2014
Rated 4.0 out of 5.0 by Might stay again I really enjoyed my stay and the hotel was very beautiful in the inside. My family and I stayed on the 5th floor and the room was nice I hate we couldn't get a double bed but we made the best of it however the toilet was really nasty and poor internet but other than that the hotel was nice to stay in the only way i would stay it this hotel again if the other hotel is booked. July 17, 2014
Rated 3.0 out of 5.0 by Shower was very dirty The staff was very friendly at the front desk. I reported the first day that the shower was extremely dirty. I went to Walmart and bought soft scrub and a brush because I want to ensure that it was not just stained. I use the soft scrub to clean a small area and with 5 minutes of work it was about 50 cleaner than the rest of the shower. I took pictures and took my pad to the front desk and showed Brett. The next day I can back and the shower still had not been cleaned. I went back to the front desk and ask him if he reported it and he took my room number again. I had a missed call from some one there that day while I was at work and tried to return the call and they transferred me to house keeping where I spoke to a gentleman who offered to come up and clean it then. This was about 6:00 PM so I said no, just report it the next day. The shower never got cleaned the whole time I was there.(5 Days) I was very surprised because the rest of the room was clean. July 15, 2014
Rated 5.0 out of 5.0 by Good hotel The hotel, staff, and food was good. Excellent service. July 14, 2014
Rated 1.0 out of 5.0 by Disappointed My wife and I checked in on July 4th and checked out on Monday July 7th. Housekeeping did not clean our room the entire time. We called the front desk and nothing was done. Very disappointing. I travel for work and I have never had this happen. I even told the housekeeping lady in the hall about our room and nothing. July 12, 2014
Rated 3.0 out of 5.0 by Great indoor pool. Great indoor pool. Didn't like waiting outside from 10-11pm because the hotel had a fire in the laundry room. July 10, 2014
Rated 5.0 out of 5.0 by Very friendly staff I was skeptical about staying here after reading some of the reviews. I was, however, pleasantly surprised and would definitely stay at this property again. The hotel was clean and welcoming. The staff (especially housekeeping) was very friendly. I was offered clean towel service twice daily. There were several different large groups at the hotel during the holiday weekend, and the staff seemed to have no problem keeping up with everything. I would definitely reccomend this hotel. July 9, 2014
Rated 5.0 out of 5.0 by Safe and Comfortable stopover Easy access, nearby restaurants, clean, comfortable, safe. July 8, 2014
Rated 4.0 out of 5.0 by IMPRESSIVE HOTEL Good first impression. Rooms large. Beds very comfortable. Only negative was basketball court outside our room was used between 1 July 2, 2014
Rated 1.0 out of 5.0 by Disappointing Stay Air conditioning didn't work. Wi-fi didn't work. Not enough towels. Arrived late at night after a long drive and just wanted a good night's sleep - which we didn't get. July 1, 2014
Rated 1.0 out of 5.0 by Was not I expected Delay of checking in, A platinum member and stay in a room with a broken shower. Work nights and all back doors key don't work.. Ever since you became IHG problems keep happening,Candlewood is might be better then you guys... June 27, 2014
Rated 2.0 out of 5.0 by o.k. stay / not what you would expect from Holiday Inn Room was clean, but carpet and chairs were very stained, worst of all room smelt the cigarette smoke. Room just "felt" dirty. DO NOT eat in the hotel restaurant. Food is over priced and was terrible, staff would barely wait on you. Had to get up and go looking for them more than once when I needed something. This was at dinner, and breakfast. Won't be staying here again! June 26, 2014
Rated 2.0 out of 5.0 by Luck of the Draw I have stayed at this property a few times. It's definately one of the more attractive properties in town. Once you get to your room it's not always so nice. The last two times I have stayed here I have been disappointed with the cleanliness and attentivness of the staff. My last stay was in an Executive sweet. The whirpool tub did not work and there was trash still on the bathroom floor from the previous guest. In addition to not working, the whirlpool jets were nasty. The room also smelled like someone had cooked in it just before I checked in. This was frustrating considering that when I checked in at 4:45 I had to wait twenty minutes for them to find a room they could put me in. Apparently the entire 5th floor had not been cleaned yet. Check-In time here is 3:00. This is also the only Holiday Inn brand hotel I have stayed at in the last couple of years that does not have tea available. My first stay was great in contrast to my last two. The resteraunt has decent food but is very expensive for what you get. I would advise you to eat out if you are staying here. This hotel has the potential to be one of the best I have stayed at but seems to have poor ownership/managment. As a regular Holiday Inn customer I am very disappointed with this property. June 23, 2014
Rated 4.0 out of 5.0 by Cleaning of room This hotel has been very good in the past. This time my room was not cleaned well-towels not replaced, ice bucket not cleaned and coffee pot not refreshed. June 23, 2014
Rated 1.0 out of 5.0 by Dirty bathrooms Bathroom was filthy. Staff "attempted" to clean the bathroom, but they need lessons in how to use a toilet brush. I was allowed to look at some other rooms and each one of them was filthy. This hotel has definitely gone downhill. Find somewhere else to stay. June 22, 2014
Rated 5.0 out of 5.0 by Clean comfortable room. Clean comfortable room and clean bathroom. Friendly and helpful reception. June 20, 2014
Rated 4.0 out of 5.0 by TRVWMD Hattiesburg, MS Great Holiday Inn. Large upgrade room and very accommodating staff. My pick for Hattiesburg. June 19, 2014
Rated 2.0 out of 5.0 by Nasty Showers I will not being returning to to saty,, shoerws are still giving me nightmares! June 17, 2014
Rated 5.0 out of 5.0 by Nice location and comfortable room. Very nice stay. I rented two rooms we had some other family members with us. My mother who is 90 really enjoyed the nice walk in shower. Kids enjoyed having the pool. Good experience. June 17, 2014
Rated 3.0 out of 5.0 by Beds and Couch not great Have stayed in many Holiday Inn Express and this one was not that great. The beds seem old and the pullout couch was very old. The pullout mattress was nothing but springs (which some springs were even showing through the ripped mattress. If you want comfortable sleeping you might choose differently. And the breakfast is expensive also. June 14, 2014
Rated 5.0 out of 5.0 by Best value for Money Stayed with my family. Hotel was excellent. Staff were very friendly June 13, 2014
Rated 1.0 out of 5.0 by Will not stay again Rooms outdated not clean felt uncomfortable due to lack of cleanliness and grunge. June 11, 2014
Rated 5.0 out of 5.0 by Awesome Came to town to visit friends and hang out. We had looked at other places and settled for the Holiday Inn. Must say we were pleased by the value (great military discount!) and the overall comfort of the room. The staff was great in helping us with an issue when we first got there and bent over double to fill any request we had. Will stay there next time we are in town. June 9, 2014
Rated 5.0 out of 5.0 by Outstanding staff The staff at any business can make or break your experience. I have stayed at the Hattiesburg Holiday Inn several times and the staff has always made my stay great. Keep up the good work! June 7, 2014
Rated 5.0 out of 5.0 by GREAT EXPERIENCE As previously stated, the experience was GREAT and well orth the cost ! June 6, 2014
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