Rated 3.8 out of 5 by 56
Rated 5.0 out of 5.0 by crewchief5 Great Place to Stay
This is my first time to stay at this HI. I normally stay at the Staybridge Suites next door but they were booked however I may be switching to this hotel from now on. I enjoyed my stay. The lobby was really nice and pleasent. The room I had was a king with a sofa separate kitchen area with full size fridge, micro, two burner stove and sink. Nice size room facing the interstate but I didnt hear any noise. The shower had good pressure and was warm in no time. I ordered room service and it was pretty good. Had the club sandwich and hot wings and it was delivered very quickly. All in all I would stay here again if I am in the area.
March 6, 2013
Rated 5.0 out of 5.0 by tigrlady9 Great Stay!
I unexpectedly was transferred to this hotel, after my original hotel was overbooked due to the tornado. At first, I was a little annoyed having to stay a little bit out of my way from where I needed to work, but after checking in, I was totally satisfied.
The staff there were so kind and polite. They were accommodating to my needs, and my stay there was really enjoyable. The room was very roomy, and I loved having a microwave and refrigerator in the room. I also used their fitness room which I enjoyed, but wish they would have had some free weights.
I would stay there again when my work brings me to Hattiesburg.
February 28, 2013
Rated 3.0 out of 5.0 by Paul57 Worn out love seat and no comfortable seating options.
I stay primarily at Holiday Inn Express'. This was my second stay at the Hattiesburg property this year both rooms had worn out sofas.
There were no comfortable seating options.
The bed was up to Holiday Inn standards but the worn out sofa is enough to make me look for another hotel in Hattiesburg.
February 25, 2013
Rated 5.0 out of 5.0 by dtaylor09 COMFORTABLE BED AND FRIENDLY STAFF
Upon checking in, the manager and the guest service representative were both extremely helpful and friendly. The room was very neat and the bed was quite comfortable. Also, the hoteI was in close proximity to a lot of great restaurants and features its own bar/grill and an indoor pool. I really enjoyed my stay here.
February 11, 2013
Rated 4.0 out of 5.0 by boom visit
Hotel was very busy and the room was not available at 1pm (check in time is 2 p.m. Desk checked and assured me the room would be available in about 30-40 minutes and it was ok that I needed to leave for a program at the University and would be late return.
Return and access to room was good, staff friendly. My only real comment is I did not perceive receiving any recognition of my Priority club status. Good hotel and pleasant staff however.
February 8, 2013
Rated 5.0 out of 5.0 by Annie45 Met all expectations!
Staff was very accommodating and friendly. Rooms wère clean & beds were comfy. Breakfast was excellent! Would definitely stay here again.
February 6, 2013
Rated 5.0 out of 5.0 by rusmar Great location and rooms
They put us in the "new" wing which was fabulous! We stayed here last year and had a great time.
February 6, 2013
Rated 4.0 out of 5.0 by jboy49 Staff and Comfort
Welcoming staff and helps to make stay as pleasant as possible.
February 6, 2013
Rated 4.0 out of 5.0 by eva32 the pool was so cold
Even though the pool was inside it was so cold..and since we picked that hotel for the indoor pool it was an little a up setting... but over all it was great...the room was big..the staff was nice
February 1, 2013
Rated 4.0 out of 5.0 by Sammy6 Problem in room
Upon reaching my room, I was disapointed to find that the dish washer was being worked on with the unit pulled out in the floor in front of the bathroom door and tools all over the floor.
It was late in the evening, I was tired and did not ask to be moved. Then someone from the desk woke me at 7:00 a.m. with the news that I should not have been assigned that room.
January 16, 2013
Rated 3.0 out of 5.0 by retiredandtravel Overall
At check in, the lobby was COLD. The staff at the front desk were wearing sweaters, and standing around a small electric heater to keep warm. It was still the same the next morning, and the weather outside was not all that cold. This is the first Holiday Inn Express I have stayed at that did not serve a continental breakfast. They had cold coffee in the lobby, but nothing else for guest. The room was very nice and well kept, however; I will have to look else where if staying around Hattiesburg, MS.
January 9, 2013
Rated 5.0 out of 5.0 by DenDo All around Great accomadations for the money.
This Hotel was a very nice stay,and for the price one cannot go wrong here at this Hotel.Suite was a Super Value.Beds and room VERY COMFORTABLE.I would recommend this Hotel any time.I did
not get recognition for my Platinum Priority Club Membership though.
At the end of the day it did not make a difference as Hotel was worth the money.
I would recommend this Hotel for sure.
January 5, 2013
Rated 4.0 out of 5.0 by Frankie12 Lovely Lobby
The lobby was most impressive and we deeply appreciated receiving the military discount, especially for such a comfortable place. Thank you.
January 4, 2013
Rated 3.0 out of 5.0 by JamesB Poor Management
As a previous reviewer noted, this is a really nice and pretty hotel. It is in a great location with easy access to the interstate.
I had reservations for two rooms. After checking in, I went to the front desk to request a toothbrush, since I had forgotten mine. There were no toothbrushes to be found at all and the staff's attitude was "oh, well."
After returning from dinner, we found that the eating table in one of the rooms was covered in ants. We called the front desk and learned that a manager was not available. (We were later told that the manager was "out eating.") The front desk staff moved us to another room and eventually comped the price of the room.
At the time of check-out, I asked for confirmation of the comped room. The front desk staff could not figure out how to produce a confirmation and offered to e-mail me the confirmation. I did not receive an e-mail confirmation and called the hotel the next day and asked to speak to the manager. The manager said he would research the issue. He also took down my e-mail address and office phone number. TO THIS DAY, I HAVE NOT HEARD FROM HIM. I called back the next day and ended up speaking with the sales manager. She put me on hold and apparently talked to the manager. When she returned to the phone, she said that the manager said that I would receive an e-mail confirming the comped room by the end of the day. AGAIN, I HAVE RECEIVED NOTHING FROM THE HOTEL.
It's amazing that the management of this hotel is apparently too busy to take care of their (former) guests. For these reasons, I would never recommend this hotel to anybody. The Holiday Inn corporate office needs to seriously review the management of this hotel.
December 12, 2012
Rated 5.0 out of 5.0 by Amylou37 Excellent service
From the front desk folks housekeepers and the sales staff, everyone was nice and exceeded every expectation.
I have stayed at numerous hotels (mostly Holiday Inn) but I can honestly say the staff there makes me feel like I am at home.
December 11, 2012
Rated 5.0 out of 5.0 by phojack89 Amazing Property
This is, i must say, the nicest Holiday Inn i have ever stayed at! A football team stayed there the day before, so we had a bit of a delay checking into our room. But the woman at the desk was nice enough to offer a discount for us having to wait. She gave us a bunch of other goodies to use, but we weren't staying for long, so we didn't get a chance to use them.
The room was quite nice also, i was not expecting a kitchenette, but again another amenity we did not get to take advantage of because of the duration of our stay. None the less, amazing!
November 26, 2012
Rated 2.0 out of 5.0 by jb39chev Not up to Holiday Inn standards
The first room I was given, I would not stay in. The toilet was coming loose from the floor, the shower had no control knobs. I had to make three trips to the front desk in order to get a key card that worked for the second room, and then had to call maintinance in order to get the TV to work. The outside door locks would not accept my key card. All in all not up to what i expected at this price range.
November 25, 2012
Rated 5.0 out of 5.0 by Erin12 Great staff and accommodations
The staff was very good. The accommodations were great!
November 7, 2012