Rated 4.3 out of 5 by 231
Rated 4.0 out of 5.0 by Fishy74 Communal areas
On both nights of our stay the hotel was busy with weddings. The weather was raining. There were an awful lot of smokers. You have put signs up at the main entrance requesting guests do not smoke there, however there is no shelter provided anywhere else for those who do smoke. Perhaps a covered area in a designated space may be helpful?
There were also an awful lot of wedding guests sitting in the bar area which made it difficult for regular guests to find anywhere to sit. I appreciate this is the nature of weddings, but maybe more segregation would be helpful?
Overall staff were friendly and helpful and we enjoyed our stay.
September 5, 2014
Rated 5.0 out of 5.0 by David 76 Excellent service
Staff were great, credit to the hotel. Room and bathroom was spotless. Used the pool, very good. Will stay here again if in the area.
September 3, 2014
Rated 5.0 out of 5.0 by Bob700 Lovely experience
Had a very pleasant stay, staff very friendly. The hotel is very clean and the leisure facilities excellent, would have liked to see more vegeterian options on the menu however did not spoil my stay.
September 2, 2014
Rated 5.0 out of 5.0 by Tickityboo very friendly and relaxed
I always try to use this hotel when in the area, good facilities well maintained, good food and the staff are always eager to help and are very friendly, one of the best hotels I have stayed in.
September 2, 2014
Rated 5.0 out of 5.0 by Peter1135765 Staff are great
Staff are brilliant , remembered us from 8 months ago. Thanks for a great stay
August 29, 2014
Rated 5.0 out of 5.0 by PeJay met all expectations
very happy with facilities and staff, as were family, but would recommend getting a bedroom away from M6 (as we did) as the noise may disturb your night
August 28, 2014
Rated 4.0 out of 5.0 by Wally987 Good overall accommodation
We stayed for 3 nights at the hotel in a family room which was a bit cramped for the 4 of us but not a big problem. The main bed was comfortable and the children's beds not too bad. There were shutters provided in the room rather than curtains which were excellent for keeping the light out and allowing us a good nights sleep. The pool facilities were excellent and staff always helpful. The only minor issues we had were with the internet in the room not working which was eventually solved, extra pillows for the room taking a while to arrive and the pancake machine at breakfast not working. Overall though these were minor issues and didn't stop us from enjoying our stay.
August 27, 2014
Rated 5.0 out of 5.0 by tiny_t64 Comfortable bed
Rooms are excellent they are clean with lots of space. The double bed really comfortable, my daughter slept on the sofa bed which she said was also very comfortable.
August 26, 2014