Rated 4.3 out of 5 by 432
Rated 4.0 out of 5.0 by BerkoMJF Ususal Holiday Inn value
I frequently stay at IHG Hotels and found this Holiday Inn met the usual standards I have come to expect in terms of room quality, staff politeness and efficiency together with appropriate food and beverage services.
August 29, 2015
Rated 4.0 out of 5.0 Clean and comfortable
The overall impression and experience of the hotel was that it was very clean and comfortable. The reception area - a wedding was being held there when we arried - was pleasant and the service from staff equally so. The room itself unfortunately smelled distinctly of smoke but open windows to allow fresh air in resolved this. A very modern and efficient shower with good towels but tissues were or poor quality. The bed was extremely comfortable. The facilities, i.e. tea/coffee and television as anticipated, an additional glass or plastic cup to the one per person provided would have been appreciated so one could be used in the bathroom and one in the bedroom area.
August 28, 2015
Rated 2.0 out of 5.0 by Unconnected A bit of a let down compared to other Holiday Inn Hotels
The hotel itself was average at best.
Unfortunately it was let down by a few issues.
The room quality was a bit tired and in need of a lick of paint at least.
The Aerobics class going on in the other building was audible from my room, which could have been prevented by simply closing the fire escape door of the Gym, luckily it only lasted about an hour so not a major issue there i suppose.
The free WiFi offered is so slow that it is almost unusable, so i paid the £25 fee for a two day access and immediately wished i hadn't, as it was only marginally better. I was unable to carry on working from my hotel so stayed in the office I was working at instead. This is made more annoying, as being an IHG member I am supposed to get free WiFi but I assume that is just the standard WiFi.
Lastly and this is minor, and more of a reflection on general Holiday Inn procedure, than this hotel. I am an IHG Spire Elite member but the reservation stated Club member, I hope this isn't to avoid having to offer any upgrades. This has however happened on the last few reservations at other Holiday Inn Hotels...
August 27, 2015