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Rated 4.3 out of 5 by 104 reviewers.
Rated 1.0 out of 5.0 by Poor experience - Internet didn't work, Rude staff behavior My stay at the Holiday Inn Hazlet was disappointing. Internet was not working for 80% of my stay (2 nights) - the Front desk repeatedly started with first rejecting that there's any issue with the internet, then blaming my laptop, then blaming the bad weather for the failure, to then connecting me to technical support who hesitatingly admitting the issue, then taking too long to resolve (after multiple follow-ups), and the issue again reappearing. My business trip was spoilt due to Internet not working for most part. The lady at the breakfast restaurant was rude and unprofessional. She kept telling me and other guests that the breakfast voucher didn't include tip and she was telling this because come from other countries too, isn't that too blatant? Then on 2nd day when there was no breakfast buffet (first day there was), I asked for pancake and omelet. She flatly said I couldn't have both unless I wanted to pay more (I had already paid for breakfast), really? I was so frustrated that I had reduce my stay from 3 nights to 2 nights. I would certainly have expected better from Holiday Inn, and would rate this experience as very poor and unacceptable. July 18, 2014
Rated 4.0 out of 5.0 by Comfortable beds and pillows. The beds were comfortable, and there were two choices of pillows. July 15, 2014
Rated 5.0 out of 5.0 by Highly recommend this hotel I highly recommend this hotel to my family and friends. The rooms are very clean and well maintained. The staff is very personable and helpful with all your needs... I give this hotel a 5++ rating :) July 8, 2014
Rated 3.0 out of 5.0 by very convenient to local amusements for the family The overall appearance of decor, cleanliness and accommodations were appealing, and the hotel common areas were spacious and comfortable. Our individual double queen bed room was , however, cramped making it a tight squeeze for 4 visitors to manuever. July 7, 2014
Rated 5.0 out of 5.0 by Great stay on short notice Room was booked online at the last minute and was better than expected under those circumstances. Very convenient location. July 6, 2014
Rated 4.0 out of 5.0 by Clean Nicely maintained. Price was a little high for a holiday inn and the room size and double beds. July 4, 2014
Rated 3.0 out of 5.0 by Staff very helpful..but Your staff was very helpful but your room was very dated. The furniture was warn and beaten and the bathroom tiles looked as if they were reworked with grout that wasn't cleaned up properly. July 4, 2014
Rated 5.0 out of 5.0 by Service at front desk was outstanding. We thoroughly enjoyed our two night stay. The location is wonderful and the staff could not have been more helpful. July 3, 2014
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