Rated 4.3 out of 5 by 136
Rated 3.0 out of 5.0 by FL Mike Staff very helpful..but
Your staff was very helpful but your room was very dated.
The furniture was warn and beaten and the bathroom tiles looked as if they were reworked with grout that wasn't cleaned up properly.
July 4, 2014
Rated 5.0 out of 5.0 by judith72 Service at front desk was outstanding.
We thoroughly enjoyed our two night stay. The location is wonderful and the staff could not have been more helpful.
July 3, 2014
Rated 5.0 out of 5.0 by lfinn Comfortable bed and great service.
Great service from the moment I walked to the check in counter. The room was clean and well kept. The restaurant and bar staff were very attentive and the food was good! Oh and the bed best nights sleep I have had in awhile. Now I need to get a bed and pillows just as comfy, I got a little spoiled ;)
July 2, 2014
Rated 5.0 out of 5.0 by gostate1 friendly staff and very clean
We came to town to visit family. It was the perfect location and the lobby, halls and rooms were immaculate. The staff was friendly and accomodating.
June 30, 2014
Rated 3.0 out of 5.0 by MarinaQ Good location and bad hotel
Simple hotel for people for business and stuck on the way.
Hotel with non-included breakfast. Even when your room rate includes it - it is served in the restaurant nearby. The restaurant does not serve the buffet, the hostess prepares what she considers good for your, without even asking. And as usual - terrible coffee!
In the room there are no windows, the only one looks to the common corridor where all the time somebody go and speak. So you can't open the window, no fresh air in the room even at night and no sun light during the day, only if you want to stay open for each one moving there. Aircon iworks very loudly, at night I woke up several times becasue of that.
The pool is small, nice and clean. And Empty.
I hope I will never arrive to this hotel, my work there is finished and for pleasure I for sure will find something more intimate.
June 29, 2014
Rated 5.0 out of 5.0 by Kakie Sam the G.M was wonderful. Service was great in every area.
Great time! Enjoyed our stay we will return. Nice happy hour and good food at the bar.
June 22, 2014
Rated 5.0 out of 5.0 by jgf24 Driving information
I traveled by car from out of state, and had not been to NJ in quite a few years. The tolls on the NJ Parkway confused me, both entering the at the Edison Bridge, and at the Keyport/Hazlet exit. I could not find a toll booth with a person in it, all the lanes were Cash Only or EZ Pass. I had Cash in the form of dollar bills, no coins. The personnel at check-in did not know how to deal with that. I received one answer when I checked in and inquired, and another answer from a different person when I checked out. Since this Holiday Inn is the first major hotel that is encountered when you come off the Parkway at this particular exit, if you take the Route 35 fork, front desk personnel should know more details about the Parkway tolls.
June 21, 2014
Rated 4.0 out of 5.0 by A1nonna Don't eat there
The room was great, service was great but don't eat the food there.
We went to the breakfast room and it was a total rip off! Overpriced and food was awful. The people who worked in the breakfast room were great.
Eat across the street at the Red Oak Diner. The menu was wonderful and the food and service was great, cheaper than the hotel also. Ask for Uri !
June 19, 2014
Rated 5.0 out of 5.0 by Sailing dude Great Service
Really appreciate the great service I got from Suresh (sorry, I should have written your name down, I know it is not spelled right) as we needed to extend our stay during a busy period. He was very friendly and was able to work it out so we did not have to move from one room to another. Room was clean. This was a great hotel to stay in.
June 19, 2014
Rated 5.0 out of 5.0 by SouthernGrace Comfortable and clean with friendly and helpful staff
Rooms were clean and quiet. Staff anticipated our needs and were able to answer questions about other attractions and restaurants in the area. Bedding, including pillows, were above expectations! We had no complaints with the hotel or staff, which has not always been the case in recent travels.
June 18, 2014
Rated 5.0 out of 5.0 by Sgtrock5096 Hazlet
I now travel to Hazlet NJ often and have stayed at the Holiday Inn on 2 occasions. The rooms are great and have everything you would need. The staff are very professional and courteous and seem very willing to make to your stay as comfortable as possible. I will continue to stay at this hotel and other Holiday Inns as long as I continue to receive excellent service.
June 16, 2014
Rated 5.0 out of 5.0 by Lance B. Lobby Staff
They all were very intent on making our stay pleasant.
June 15, 2014
Rated 5.0 out of 5.0 by Wchapel Quality and Service
Nice hotel , good location with a bar and restaurant and friendly staff
June 14, 2014
Rated 5.0 out of 5.0 by stcloud51 Great Service and Staff
Your staff are excellent, I have stayed at your location several times and I have never had a problem. The only thing is you need to offer movie choices on your TV. Would recommend this Holiday Inn anytime !!!
June 14, 2014
Rated 5.0 out of 5.0 by VW094 Walsh
Very Freindly clean great place to stay I enjoyed the Lounge Great Entertainment and food bartenders are very friendly and and give great service Clean rooms great service
In the morning they need to do better for coffee maybe a continantial breakfast would be nice due to the restuarant for breakfasr it over priced and the buffet for 12.95 is awfull and the service is not good at all
Would Deffintely stay again
June 13, 2014
Rated 5.0 out of 5.0 by Janey4 comfortable bed friendly service
great time , good staff good shuttle service breakfast was too expensive should have been complimtary
June 12, 2014
Rated 4.0 out of 5.0 by COOKSIE PIE ROOM WAS CLEAN AND COMFORTABLE
VERY NICE HOTEL, BEDS WERE COMFORTABLE AND SHOWER HAD HOT WATER
June 5, 2014
Rated 4.0 out of 5.0 by Ethelman Wedding Overnight Stay
Was pleasantly surprised at all of the amenities at this hotel. Staff was super, super friendly and our stay was as comfortable as you could get. I would highly recommend a stay there.
June 5, 2014
Rated 5.0 out of 5.0 by MaryD68114 Great Choice, Exceptional Staff
We were very pleased with this Holiday Inn. We stayed 2 days while visiting family and found the staff and amenities to be top notch. I would definitely stay there again, as well as recommend it
June 1, 2014
Rated 5.0 out of 5.0 by pb7568 great hotel and convienient location
great staff and nice rooms and affordable rates and is very close to a place I work for often
May 27, 2014
Rated 1.0 out of 5.0 by The Business Traveler A good place, but with no coffee!
Great place, very convenient, nice room, but, this place does not have coffee! They have a machine in the lobby that does not work, and the coffee in the room with no sugar or cream! If you plan to stay here for more then one day, bring you coffee gear or find a place to drive to! Also, do not expect any support if you are club member! You need to pick your bill at the front desk!
May 23, 2014
Rated 5.0 out of 5.0 by rocco803 clean rooms
Helpful staff and clean rooms. Enjoyed my stay and would definitely come again.
May 21, 2014
Rated 4.0 out of 5.0 by Shaunag Nice Rooms
Our room was very nice. The hotel is huge. It's also pet friendly. I had to wait a while for the front desk clerk when I first arrived.
May 6, 2014
Rated 5.0 out of 5.0 by Brewster99 OUTSTANDING ALL AROUND!!!
We stayed at this hotel for 5 1/2 months (due to extensive work being done on our home after Hurricane Sandy). I have nothing but rave reviews over all for this hotel. The staff went out of their way to ensure a positive experience.
The housekeeping staff was wonderful! Anything I needed, they were more than accomodating to fulfill.
Ashok should be commended for his dedication and hard work to ensure that the guests are happy and any issues with maintenance are taken care of immediately. The cleanliness of our room and overall cleanliness of the hotel was superb.
Upon my first call to the hotel to make the reservation, Abby did everything in her power to accomodate our needs and she is the perfect point of contact for customer service needs! I had to change my check-in date a few times and she was always very nice and accomodating.
We have a young child and the staff was very interactive with him and made him feel at home.
Even though our stay was longer than anticipated, the entire staff pulled together and made it enjoyable, comfortable and stress free. I commend the entire staff and this hotel deserves a top notch award!!!
May 6, 2014
Rated 4.0 out of 5.0 by Tony1368 Comfortable and friendly staff
Although was a quick overnight stay, it was relaxing, very friendly staff and comfortable room. I will stay over again when in the area.
May 5, 2014
Rated 5.0 out of 5.0 by Carr30 Home away from Home
This hotel is spotless. It has large rooms with all the amenities you would expect and more. Free internet, workout area, Bar and Restaurant on premises and a very friendly and helpful staff from top to bottom. Do not hesitate to make a reservation at this property as you will not be disappointed.
April 29, 2014
Rated 3.0 out of 5.0 by Traveler627 Management is missing the point ....
When a guest stays at a Holiday Inn, the internal politics and business divisions should be transparent. At this property they are not. Some examples: our corporate travel tried to use the hotel for training classes. They became frustrated because one person could not handle the rooms, the training room and setup, and the food and beverages (apparently these things are different departments). So we did our training at the Courtyard in Red Bank. We did have an all day meeting here. Food and drinks were inadequate, meeting space was fair (difficult to control lighting and temperature.) Soap dispensers in rest rooms were empty. Checked this a week later and they were still empty; and so were the paper towels. Ate breakfast here twice: terrible both times. Food in bar was good. Free coffee in the lobby: 3 times there was no cream. The first time I asked at the desk, they said "it is on order" (there is a supermarket 1/2 mile away.) Twice the coffee was very weak and undrinkable. There are no lids available for the styrofoam cups ("We don't have lids .... ever.") You decide. I stay here because our corporate travel has a good rate here. The room is nice, but not as quiet as I would like. Exercise room was nice. Pool closed for season. Business center small.
April 15, 2014
Rated 3.0 out of 5.0 by Tombet Don't stay in Room 102
The room itself was great however you are too close to the elevator and there are no doors to shut off this corridor from the main lobby and elevator which create too much noise.
We had the worst night sleep ever at any hotel here. Noise was constant from 11:30 to 2:45 am. If it weren't so late would have asked for a room change, but wasn't sure if they were sold out due to a wedding and some guy named Nelson performing at the attached bar.
Brutal!! They should never rent that room on a weekend!
April 10, 2014
Rated 5.0 out of 5.0 by Bigman55 Great service
I had a very nice stay in your hotel. Thank you for the service and clean room
April 6, 2014
Rated 5.0 out of 5.0 by Donna0907 Excellent all around hotel!
My family and I spent extensive time here while our home was being rebuilt from Hurricane Sandy. There isn't enough I could say about the wonderful staff and the warm surrounding that encompassed us during this time. The personnel attention received was more than expected and I would like to extend a special thank you to Sam, Abbie, Katherine, Joe, Virginia and the entire cleaning personnel, Ronnie, Kathy, Tommy and Greg from the lounge, and all others that went above and beyond to make our stay comfortable. Would highly recommend this hotel to everyone needing a great place to stay for either leisure, business or travel...An A++++ experience!
April 5, 2014