The hotel did a great job considering that there was a lot of kids in the hotel for a local softball/baseball tournament.
The hotel was a tale of two items for me...the staff and the hotel were[More]
great but our room wasn't. We stayed in a room with 2 Queen beds and one of them was broke and almost folded...kids were ready to pass out from playing softball so we let it go for the night. In the morning also noticed that the shower needed a lot of attention. The handles and the faucet were coming out of the wall.
As we went to breakfast I went to the front desk and let them know the issues...maintenance was up to our room before we left so I could show him the issues.
Even with the room issues we wouldn't have a problem staying here again. [Less]
We had a 3 day/nights stay due to our sons wedding in the area. You staff made sure everything went great for us, the wedding party and all our guests.
Our only complaint would be that the elevator[More]
made quite loud moaning noises every time it went up or down. At first we thought someones screams were being muffled. But seriously, if the elevator could get serviced we would rate the experience a 12 out of 10 stars! :) [Less]
The Holiday Inn Express experience just gets better and more consistent from city to city and property to property. Most of all I appreciate the people who make it happen at the property level from[More]
front desk to all departments. [Less]