English
Hefei
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 86-551-62206666
Hotel Fax: 86-551-62201166
Hotel Fax: 86-551-62201166
Rated 3.6 out of 5 by 8
reviewers.
Rated 3.0 out of 5.0 by cbcbcb too noisy
Big construction side outside hotel. Windows soundproof very poor. most windows couldn'tbe opened.
April 24, 2013
Rated 4.0 out of 5.0 感觉不错的酒店
第一次入住古井，由于是金卡会员，有了welcome饮料喝水果，没有HH待遇，房间定的是豪华房，说是已经升级过了，不过没看出更高的级别，不过前台的MM服务很好，在我办完CI后又主动给我换了一间更安静的房间，让我非常满意，还有让我记忆深刻的是酒店提供的火车站免费接送服务，合肥的火车站现在在建地铁，很难打车，这个服务给客人提供了很大的方便，真的很好！！！
April 10, 2013
Rated 2.0 out of 5.0 by tomcat1996 实在对不起IHG的品牌
卫生清洁工作马虎了事：
1， 入住时发现客厅沙发边桌地上有一丢弃的烟盒（这还是无烟房），直到离店时它依然在原地，没有被清扫掉。
2， 卫生间的卷纸几尽用光，唯有被更换。抽取纸巾用完没有装如新的，直到电话给客房中心才让服务员送来。
3， 用过的肥皂被泡在小皂盒的水中，清扫时没有被处理干净－更换或将水倒掉。
其它方面的服务勉强过的去，但实在不是一个4－5星酒店的水品。
March 25, 2013
Rated 3.0 out of 5.0 by HsuHsu Generally good, but poor check-out service
Generally, it was a good experience in Holiday Inn Hefei. But when we checked out, there was only 2 staff and a number of visitors were waiting for check-out. Besides, the staff seemed to be lack of professionalism, as they made quite mistakes during the whole process. I nearly missed my train.
March 16, 2013
Rated 5.0 out of 5.0 by 07879666786 great service
great service, enjoyable breakfast and good environment.
February 27, 2013
Rated 5.0 out of 5.0 by kevinkevin 国内最优秀的假日酒店
酒店的服务非常优秀！可以说是洲际酒店集团中我遇到的最完美的！
举几个例子：
1）所有人都很热情，主动打招呼；酒店欢迎卡是手写的，楼层服务员会手写留言贴给你
2）交通不便时，主动提供接送服务（免费的）
3）忘记带充电器时，一个电话很快就送到房间来
酒店的管理层想到了很多客户没想到的准备工作，非常好！
还有，早餐也非常好！超越很多洲际酒店
February 16, 2013
Rated 5.0 out of 5.0 by kevinkevin 超越期望的优秀服务
因工作需要，经常出差，也入住过很多洲际集团的酒店，虽然这家酒店的硬件不是特别突出（开的时间比较长了），但是服务上算是数得着的，比很多洲际也还要好。举例来说：
1）手写的会员欢迎卡
2）交通不便，及时推出免费接送服务
这些都是酒店发现外部环境变化之后做出的温馨服务，很好
February 9, 2013
Rated 2.0 out of 5.0 by ggoahead Noisy and small room
The subway construction is right behind the hotel. I asked for a quiet room in the comments of reservation but I was given a room just facing to the construction area. The non-stop strange metal friction noise made me fretful and I asked for switching a room. The front desk told me the room I was in was the "quietest" room according to their noise layout. Ridiculous! It seems they never update the map.
Then I was told there were no suitable rooms available and they could only give me a cheaper room. I had to accept to switch to cheaper room for two nights. The worst thing was I was still charged for the price of original room when checking out. By the way I am a platinum member.
This is the worst holiday Inn I have ever been to.
November 26, 2012
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