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Rated 3.9 out of 5 by 59 reviewers.
Rated 4.0 out of 5.0 by Comfy and small room. When arrived late at mid night due to flight delay, we were very tired, could not find hotel lobby, which is located at 5th floor. Check in was quick; Room is small and aged, even smaller than most of the HIX in US. Breakfast was good with lots of Chinese food, limited western selections although. Could not find coffee spoon or cream, milk was kept in a kettle and warmed, don't know why. I forgot to book shuttle to train stations, had to wait shuttle for about 20 min at ground floor; consult Concierge staff was told it is very close, then walk out hotel to call taxi myself, spent another 10 min finally found a legal/licensed taxi. Overall is a good hotel for short term stay. March 21, 2014
Rated 5.0 out of 5.0 by Super hotel and nice manager I live in this hotel a lot and i keep coming back again and agian. People here are so nice, the tried every thing they can to help you. They make me stay like home. A very good manager Ms. Wen who remember every minor thing you mentioned to her and get back to you in due time. this is one of the best Holidayinn I have ever lived. Thanks a lot for everyone in this hotel and speical thanks to Manager Wen. March 17, 2014
Rated 3.0 out of 5.0 by 外部施工,噪音大 比较干净,就是外面太吵了.服务态度一般,早餐不错,餐厅在高层,视野开阔。房间太小,卫生间没有门。停车不方便 January 10, 2014
Rated 4.0 out of 5.0 by Good service & Confortable bed Very warm and kindly service as before. I like the soft, confortable bed. December 29, 2013
Rated 5.0 out of 5.0 by 值得入住 酒店提供火车站接送,很好,早餐丰富,床也不错,浴巾毛巾也比较新,遗憾的是周边在施工,有噪音,行政酒廊没有什么可吃的,服务人员态度很好, November 16, 2013
Rated 4.0 out of 5.0 by 还不错,稍微有点老 整体感觉还是对得起假日酒店的水平的,比较干净,住的楼层比较高,但是房间有点小,装修有点老,水池和浴缸都很旧了。健身房还不错 November 5, 2013
Rated 4.0 out of 5.0 by 服务非常不错的酒店 十多年前曾入住过,当时感觉很不错。时过境迁,酒店设施的陈旧是硬伤,但服务非常好,早餐也很丰盛。新装修的房间不错。 November 2, 2013
Rated 5.0 out of 5.0 by 总体不错的假日酒店 我是白金卡,升级了房间给了行政待遇,酒店的服务人员也很热情,服务态度很好,早餐也很不错。不过确实酒店开业时间太长,设施很陈旧了,行政酒廊也很旧。总体来说酒店硬件一般,其他很不错。 October 23, 2013
Rated 2.0 out of 5.0 by 早餐不错,装修较陈旧 前台接待人员不错,欢迎水果太差了,赠饮也和洲际差的太多,关键是酒店的沙发很脏,地毯很脏,装修太陈旧了,比较失望,不过价格很低,所以只能说是一般般。地理位置很好,距离步行街和李府只有几分钟的距离,酒店早餐很丰富,值得称赞。 October 13, 2013
Rated 3.0 out of 5.0 by A/C need to upgrade!!! / Lobby allows smoking???!!!! A/C could use an upgrade as I kept sweating the whole night despite the fact that the A/C was set to 10 degree; I would have enjoyed the coffee at the lobby if there's not a couple of customers smoking there ... I was forced 5 minutes of 2nd-hand smoke. Gym's okay. I really appreciate the basketball playground there. October 12, 2013
Rated 5.0 out of 5.0 by 房间比较舒适,交通不太好!服务挺周到! 房间比较舒适,交通不太好!服务挺周到!有车接送至火车站和机场,但需要预定,有可能接其他客人,预定不到! August 28, 2013
Rated 3.0 out of 5.0 一般般 很老的饭店了,号称是合肥第一家五星级,确实有年头了。 房间不大。健身房也没啥器械。 虽是老牌酒店,但是位置却不是非常好,周边环境也一般。 August 22, 2013
Rated 3.0 out of 5.0 by 性价比还不错的假日酒店 对白金会员不够重视,没有客房升级和任何待遇。房间清洁做的马虎,地毯上有糖纸,面盆有长发。不错的地方是,管理人员态度诚恳,解决问题迅速高效。 May 31, 2013
Rated 3.0 out of 5.0 by too noisy Big construction side outside hotel. Windows soundproof very poor. most windows couldn'tbe opened. April 24, 2013
Rated 4.0 out of 5.0 感觉不错的酒店 第一次入住古井,由于是金卡会员,有了welcome饮料喝水果,没有HH待遇,房间定的是豪华房,说是已经升级过了,不过没看出更高的级别,不过前台的MM服务很好,在我办完CI后又主动给我换了一间更安静的房间,让我非常满意,还有让我记忆深刻的是酒店提供的火车站免费接送服务,合肥的火车站现在在建地铁,很难打车,这个服务给客人提供了很大的方便,真的很好!!! April 10, 2013
Rated 2.0 out of 5.0 by 实在对不起IHG的品牌 卫生清洁工作马虎了事: 1, 入住时发现客厅沙发边桌地上有一丢弃的烟盒(这还是无烟房),直到离店时它依然在原地,没有被清扫掉。 2, 卫生间的卷纸几尽用光,唯有被更换。抽取纸巾用完没有装如新的,直到电话给客房中心才让服务员送来。 3, 用过的肥皂被泡在小皂盒的水中,清扫时没有被处理干净-更换或将水倒掉。 其它方面的服务勉强过的去,但实在不是一个4-5星酒店的水品。 March 25, 2013
Rated 3.0 out of 5.0 by Generally good, but poor check-out service Generally, it was a good experience in Holiday Inn Hefei. But when we checked out, there was only 2 staff and a number of visitors were waiting for check-out. Besides, the staff seemed to be lack of professionalism, as they made quite mistakes during the whole process. I nearly missed my train. March 16, 2013
Rated 5.0 out of 5.0 by great service great service, enjoyable breakfast and good environment. February 27, 2013
Rated 5.0 out of 5.0 by 国内最优秀的假日酒店 酒店的服务非常优秀!可以说是洲际酒店集团中我遇到的最完美的! 举几个例子: 1)所有人都很热情,主动打招呼;酒店欢迎卡是手写的,楼层服务员会手写留言贴给你 2)交通不便时,主动提供接送服务(免费的) 3)忘记带充电器时,一个电话很快就送到房间来 酒店的管理层想到了很多客户没想到的准备工作,非常好! 还有,早餐也非常好!超越很多洲际酒店 February 16, 2013
Rated 5.0 out of 5.0 by 超越期望的优秀服务 因工作需要,经常出差,也入住过很多洲际集团的酒店,虽然这家酒店的硬件不是特别突出(开的时间比较长了),但是服务上算是数得着的,比很多洲际也还要好。举例来说: 1)手写的会员欢迎卡 2)交通不便,及时推出免费接送服务 这些都是酒店发现外部环境变化之后做出的温馨服务,很好 February 9, 2013
Rated 2.0 out of 5.0 by Noisy and small room The subway construction is right behind the hotel. I asked for a quiet room in the comments of reservation but I was given a room just facing to the construction area. The non-stop strange metal friction noise made me fretful and I asked for switching a room. The front desk told me the room I was in was the "quietest" room according to their noise layout. Ridiculous! It seems they never update the map. Then I was told there were no suitable rooms available and they could only give me a cheaper room. I had to accept to switch to cheaper room for two nights. The worst thing was I was still charged for the price of original room when checking out. By the way I am a platinum member. This is the worst holiday Inn I have ever been to. November 26, 2012
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