Rated 3.9 out of 5 by 59
Rated 4.0 out of 5.0 by kge2849 Comfy and small room.
When arrived late at mid night due to flight delay, we were very tired, could not find hotel lobby, which is located at 5th floor. Check in was quick; Room is small and aged, even smaller than most of the HIX in US.
Breakfast was good with lots of Chinese food, limited western selections although. Could not find coffee spoon or cream, milk was kept in a kettle and warmed, don't know why.
I forgot to book shuttle to train stations, had to wait shuttle for about 20 min at ground floor; consult Concierge staff was told it is very close, then walk out hotel to call taxi myself, spent another 10 min finally found a legal/licensed taxi.
Overall is a good hotel for short term stay.
March 21, 2014
Rated 5.0 out of 5.0 by Shine Super hotel and nice manager
I live in this hotel a lot and i keep coming back again and agian. People here are so nice, the tried every thing they can to help you. They make me stay like home. A very good manager Ms. Wen who remember every minor thing you mentioned to her and get back to you in due time. this is one of the best Holidayinn I have ever lived. Thanks a lot for everyone in this hotel and speical thanks to Manager Wen.
March 17, 2014
Rated 3.0 out of 5.0 by apservice 外部施工，噪音大
January 10, 2014
Rated 4.0 out of 5.0 by Hardrock1 Good service & Confortable bed
Very warm and kindly service as before.
I like the soft, confortable bed.
December 29, 2013
Rated 5.0 out of 5.0 by cococo1234 值得入住
November 16, 2013
Rated 4.0 out of 5.0 by dianziliu 还不错，稍微有点老
November 5, 2013
Rated 4.0 out of 5.0 by BBND 服务非常不错的酒店
November 2, 2013
Rated 5.0 out of 5.0 by superzyj001 总体不错的假日酒店
October 23, 2013
Rated 2.0 out of 5.0 by xiaowanzi 早餐不错，装修较陈旧
October 13, 2013
Rated 3.0 out of 5.0 by iConan A/C need to upgrade!!! / Lobby allows smoking???!!!!
A/C could use an upgrade as I kept sweating the whole night despite the fact that the A/C was set to 10 degree;
I would have enjoyed the coffee at the lobby if there's not a couple of customers smoking there ... I was forced 5 minutes of 2nd-hand smoke.
Gym's okay. I really appreciate the basketball playground there.
October 12, 2013
Rated 5.0 out of 5.0 by ZZmamin 房间比较舒适，交通不太好！服务挺周到！
August 28, 2013
Rated 3.0 out of 5.0 一般般
August 22, 2013
Rated 3.0 out of 5.0 by HF365 性价比还不错的假日酒店
May 31, 2013
Rated 3.0 out of 5.0 by cbcbcb too noisy
Big construction side outside hotel. Windows soundproof very poor. most windows couldn'tbe opened.
April 24, 2013
Rated 4.0 out of 5.0 感觉不错的酒店
April 10, 2013
Rated 2.0 out of 5.0 by tomcat1996 实在对不起IHG的品牌
March 25, 2013
Rated 3.0 out of 5.0 by HsuHsu Generally good, but poor check-out service
Generally, it was a good experience in Holiday Inn Hefei. But when we checked out, there was only 2 staff and a number of visitors were waiting for check-out. Besides, the staff seemed to be lack of professionalism, as they made quite mistakes during the whole process. I nearly missed my train.
March 16, 2013
Rated 5.0 out of 5.0 by 07879666786 great service
great service, enjoyable breakfast and good environment.
February 27, 2013
Rated 5.0 out of 5.0 by kevinkevin 国内最优秀的假日酒店
February 16, 2013
Rated 5.0 out of 5.0 by kevinkevin 超越期望的优秀服务
February 9, 2013
Rated 2.0 out of 5.0 by ggoahead Noisy and small room
The subway construction is right behind the hotel. I asked for a quiet room in the comments of reservation but I was given a room just facing to the construction area. The non-stop strange metal friction noise made me fretful and I asked for switching a room. The front desk told me the room I was in was the "quietest" room according to their noise layout. Ridiculous! It seems they never update the map.
Then I was told there were no suitable rooms available and they could only give me a cheaper room. I had to accept to switch to cheaper room for two nights. The worst thing was I was still charged for the price of original room when checking out. By the way I am a platinum member.
This is the worst holiday Inn I have ever been to.
November 26, 2012