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Rated 4.3 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Great customer service We went there because they offer a free airport shuttle and offered to pick up a cab if we needed to get there prior to shuttle operating. Rooms very comfortable but so so on the cleanliness. Restaurant charged for coffee--found out later it should be free for guests. This shouldn't be a secret and waitress should ask. Location good right down town. In the process of renovating. Would stay there again due to excellent service and free shuttle. I wish they would clean better and get a better breakfast cook. All in all, a great stay. Thank you for making us feel welcome. November 18, 2014
Rated 5.0 out of 5.0 by Hotel room great The food and beverages were very good but the service was very slow and at times felt we were ignored while local customers were favored. November 17, 2014
Rated 4.0 out of 5.0 by Friendly Staff We were in town for a wedding at the Hotel. Staff was very friendly and professional. Enjoyed the lounge and restaurant. The overall experience was very comfortable. Liked the downtown location. November 10, 2014
Rated 3.0 out of 5.0 by Almost miised my flight The hotel does not offer shuttle service to the airport in the early morning. Staff arranged a cab (paid for by the hotel) to catch the only flight out. 4 guests needed to get to the airport. One cab never arrived, one cab was 20 minutes late. 4 people had to cram into the Prius with luggage to get to the airport. I realize it is a small community with unreliable cab service. However, the hotel needs to ensure their guests get back to the airport. May have to add shuttle service for their early morning guests Breakfast was poor. Eggs were powdered? November 4, 2014
Rated 5.0 out of 5.0 by Clean Comfy Room Great room and bar/grill atmosphere. I was disappointed in the military rate. I have had better in the area. November 3, 2014
Rated 4.0 out of 5.0 by parking garage The hotel was under remodeling when we arrived. the staff was friendly and the halls smelled like paint. November 3, 2014
Rated 5.0 out of 5.0 by October Stay This Hotel is at the heart of Downtown Helena, with reasonable rates and quite surroundings. Excellent stay. I recommend. November 3, 2014
Rated 5.0 out of 5.0 by good enjoyed bar and staff, used swimming pool and had a good time, watched world series October 29, 2014
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