Rated 4.4 out of 5 by 155
Rated 5.0 out of 5.0 by JC1705 Great overall customer service
Had a great stay. All staff were extremely friendly. Had a great experience with Charlotte(front desk)
June 19, 2015
Rated 3.0 out of 5.0 by Donnals needed a place to stay near the marathon
This was the host hotel for the Helena marathon. It just seemed fairly average to me. For the cost and the location I guess I had just hoped for more. The front desk staff although efficient seemed distant. Whereas everyone else in Helena was exceptionally friendly.
It wasn't a bad experience but I just had hoped for more than I got. The food in the restaurant was fairly good and the wait staff was friendly
June 18, 2015
Rated 3.0 out of 5.0 by helena visitor acceptable
Room wasn't thoroughly cleaned, and hygiene supplies hadn't been restocked. There was a half empty cup of coffee left, and a used bar of soap in the shower. Staff were great though, and important items, linen for example, were clean and neat.
June 16, 2015
Rated 5.0 out of 5.0 by Magic City Model-A Nice Place and easy to find
We like this place. The rooms are nice and the beds and pillows are great. The included breakfast is far above the typical continental breakfast.
June 15, 2015
Rated 5.0 out of 5.0 by LSperrazza Comfortable convenient location
Great place in the heart of downtown Helena. Easy to walk to local restaurants etc. Comfortable rooms and clean.
June 15, 2015
Rated 5.0 out of 5.0 by Cavokieman Wonderful staff and Excellent accomodations
We found the hotel to be very well appointed with great attention to little details like outlets and internet. But the great surprise and pleasure was the quality of the entire staff - front desk, cleaning staff, and bar staff. Everyone was delightful and very attentive.
June 10, 2015
Rated 5.0 out of 5.0 by Brenda23 Renovations
Great rooms after renovations. Clean, quiet and fresh.
Please note that we have been staying at the Helena Holiday Inn for over three years and Carly on the front desk is the best part of the stay! She is pleasant, cheerful, helpful and very competent.
Your restaurant needs a re-think.
June 4, 2015
Rated 5.0 out of 5.0 by KBRich Business stay at the Holiday Inn
I stayed the night before testing for the Series 7 Exam at the nearby testing center. The room was comfortable in just about every detail.
June 1, 2015