Rated 4.2 out of 5 by 53
Rated 5.0 out of 5.0 by tops27 Great Front Desk Staff
Our check in was flawless, the front desk clerk explained how to get to the laundry do to some wash. But the best was the late night/early morning clerk. We were travelling with a dog, a 2 1/2 year old and and 13 year old. We needed to depart at 3:00 in the morning, and the front desk clerk not only made us coffee, but provided creamers and sugar and "to go" cups. It made our early morning start to a long day's drive tolerable.
July 24, 2014
Rated 2.0 out of 5.0 by joeax room cleaning
on our first full day, we were out of the room from 9am to 3pm.
the do not disturb sign was not out. when we got back at 3, the room hd not been cleaned. called the front desk and said we just wanted new towels and shampoo. took almost 2 hours and a 2nd call to get.
on other days, took was cleaned in a satisfactory manner
July 19, 2014
Rated 5.0 out of 5.0 by Mentena sleepin
everything was good but seems the a/c was turned off during the nightime and room warm by morning
July 17, 2014
Rated 5.0 out of 5.0 by ljanep Loved this hotel
It was a great experience. So friendly and willing to help.
July 15, 2014
Rated 4.0 out of 5.0 by Syd1957 Best location in Helena. Best Holiday Inn I've ever stayed at.
Helena is a great little city, and beautiful, too. I lived there as a child and came back to attend Carroll College and it still feels like home. The hotel lobby could use some updating, but everything else is lovely. Almost every night we completed our day with cocktails and snacks on the patio. The staff is exceptional. Friendly, professional and efficient. Thanks for a great stay.
July 10, 2014
Rated 5.0 out of 5.0 by Ruthiebook Good room, dark and gloomy common areas
Our room was excellent, the parking situation was convenient -- but the common areas appeared dark and well-worn, especially in the hallway opposite the "lobby" level elevator. Our son lives close by, and the downtown location of the hotel is extremely convenient. The restaurant was not inviting, although the service and food were okay. The place needs a total remodel of the lobby, restaurant and common areas, with a more welcoming look and BRIGHTNESS!
July 9, 2014
Rated 5.0 out of 5.0 by ilovebuffets Very nice hotel. Everything I needed
Loved this hotel. The rooms were very nice and comfortable. I enjoyed our waitress, Katie.
July 7, 2014
Rated 5.0 out of 5.0 by IrishJewel Wedding and Engagement Party
It is not often all of us can get together in one city but we did it! And we centered a majority of our activities at the Helena Holiday Inn. Many of us stayed there so we could all be together for a family wedding. It is a great location and we utilized the banquet facilities for a double engagement party the following day. We highly recommend staying here!
July 6, 2014