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Rated 4.4 out of 5 by 161 reviewers.
Rated 4.0 out of 5.0 by Good, not perfect Staff are very friendly, food at restaurant was great, room and bathroom was clean. Only problem was the shower/bath was clogged after first shower. Apparently, clogged prior to our stay and was not detected or properly fixed. Good thing we have shower sandals for hotel showering...otherwise, eww. Overall great. Walking distance to the Roman Catholic Cathedral of St. Helena. July 4, 2015
Rated 5.0 out of 5.0 by John Lytle a great person to have there I will stay at this hotel again. In fact I have already booked a date. The staff from John all the way down were extremely courteous. Professional as well. They all provided service above what I was expecting. How refreshing to have it happen that way than the other way around. Great location that is close to excellent dinging and fun shops. Easy to get in and out of the parking lot. Great view of the sunset from the 7th floor. July 3, 2015
Rated 5.0 out of 5.0 by Visitors from Arizona The front staff was very helpful in giving us directions and helping us find our way around Helena. The new key system presented some problems but they were patient and kept recoding the keys. The room was large and the beds were very comfortable. Everything was clean. I would have liked a little more room in the bathroom but it was definitely adequate. It makes me consider booking with Holiday INN if they are all this comfortable. July 1, 2015
Rated 5.0 out of 5.0 by Comfortable bed and was able to sleep throughout the night. I usually do not sleep well when staying at hotels and motels, but found the Holiday Inn to be a different experience. The room and bed were comfortable, the temperature of the room was excellent for sleeping, and the hallways were quiet. The staff were also very congenial and helpful. June 30, 2015
Rated 1.0 out of 5.0 by very poor value I have stayed here in the past and felt it was slightly over priced for what you get, but there is not much for options in Helena. This was my last stay here after I was given a room that was under remodel and not completed. after telling the front desk $20 was discounted. Much better options for the money out there im sure June 29, 2015
Rated 5.0 out of 5.0 by Highly Recommend This Holiday Inn will be home away from home for the next couple of months and I'm happy to say I'll be staying here June 29, 2015
Rated 5.0 out of 5.0 by Great overall customer service Had a great stay. All staff were extremely friendly. Had a great experience with Charlotte(front desk) June 19, 2015
Rated 3.0 out of 5.0 by needed a place to stay near the marathon This was the host hotel for the Helena marathon. It just seemed fairly average to me. For the cost and the location I guess I had just hoped for more. The front desk staff although efficient seemed distant. Whereas everyone else in Helena was exceptionally friendly. It wasn't a bad experience but I just had hoped for more than I got. The food in the restaurant was fairly good and the wait staff was friendly June 18, 2015
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