Rated 4.2 out of 5 by 65
Rated 4.0 out of 5.0 by Pedro in Hiatus Comfortable, clean, quiet & great location
I don't ordinarily do survey's but as I now like to stay at H/Inn when in Helena I thought I would just say this much. I love everything about the hotel but if I stay two nights I ask at the front desk to NOT have any room service between nights. I think you need a card to hang on the door requesting to NOT have any service. This last time I specifically asked at the desk to NOT have any service and when I came back from my meeting I noticed immediately that someone had been in to make the bed, add towels, empty garbage's, etc. I felt violated; that 'trespassing' had occurred. Yes, this is exactly how I felt. Things I had on the bed had to be gathered and moved elsewhere in order to make the bed. Not good friends, please make note of this
Will I stay there again - yes of course. But here is your chance to respond... And remember the statistics, if one person writes in a comment, maybe as many as ten have thought about it. Other than this one complaint I love staying with you - or I wouldn't, trust me on that one!
August 25, 2014
Rated 1.0 out of 5.0 by Guest Unhappy Unsatisfactory
I will never stay here again! The rooms were dirty. There was hair and eyelashes all over our bedding and there was hair in the shower. We found a sewing needle in our bed and the front staff were rude. The restaurants food was not good either. I do not recommend this hotel.
August 22, 2014
Rated 5.0 out of 5.0 by Kennyboy1 Good Experience
This is the third time we have stayed at the Holiday Inn in Helena . We love the location and the quality of the room for the price .
August 19, 2014
Rated 5.0 out of 5.0 by Laurin convenient
Love the walking mall for an evening walk or just to sit outside
August 19, 2014
Rated 5.0 out of 5.0 by kloiyrwsd internet really lousy
Couldn't get internet or cell phone reception when in the conference rooms.
August 18, 2014
Rated 5.0 out of 5.0 by Duck329 Great overall experience
Have stayed at this hotel many times and it always is very clean and the employees are always very professional and courteous. Have recommended to other people because of the location and accommodations.
August 16, 2014
Rated 4.0 out of 5.0 by Tukwila Good location
The Holiday Inn was in a convenient and desirable area of Helena. The room was clean and comfortable. The staff were professional and courteous. I would stay there again if the opportunity presented itself.
August 13, 2014
Rated 3.0 out of 5.0 by RaspberryCupcake Convenient location, but outdated furniture and look
I am in town for business every week and find this hotel to be the most conveniently located. However, the hotel looks old and outdated. The building can use some renovation and the furnitures should be switched out as they appear very outdated. The fridges that I have experienced so far in the three separate rooms I stayed in this hotel have all been extremely loud, to the point where I had to turn them off at night in order to sleep - while my food was sitting in the fridge...
If you want the convenience of being able to walk to most restaurants and be close to downtown, this hotel is your best bet. If, however, you want newer furniture and wider emenities, this is not the best place for that.
August 12, 2014