Rated 4.1 out of 5 by 81
Rated 1.0 out of 5.0 by David1usa If your want to experince how not to run a hotel stay here
The city center holiday inn Helsinki is in agreat location but that is where the posatives stop.
Always inexperinced staff on the desk. You have a problem managment doesn't care. The rooms are stuffy, the beds hard. If your are in the executive rooms they leave you free chocolate, which is great except the leave in the hot space above the fridge, oh yummy liquid chocolate, so you put it in the fridge, house keeping comes in moves it back to hot space. you complain and get told the housekeeping manager insists it be put in the hot space... Apparently the customer is wrong. If they burn food the put it out for breakfast anyway, why waste any food to the trash when you can feed it to guests? I have stayed there several times for buiness raised concerns mutiple times and the place never changes so no here is my public warning do your self a favor pick any other helsinki hotel.
August 13, 2014
Rated 5.0 out of 5.0 by Buddy2222 Great location, great room, excellent breakfast.
My third year staying at this property. I have enjoyed my stay each time and will stay at this location again on my next trip to Helsinki. I prefer the rooms on the back side of the property.
August 8, 2014
Rated 1.0 out of 5.0 by popapopa mala experiencia
ya he descrito los problemas de la estancia1)Al llegar a las 6:00 a.m nos dieron una habitaciÃƒÂ³n ya
ocupada. 2) la temperatura en la habitaciÃƒÂ³n que nos dieron era
insoportable de calor. Preguntamos en recepcion, y nos dijeron que
"hacia mucho calor en la ciudad " y que no se podia hacer nada. Despues,
descubrimos un ventilador en el armario...como hace 40 años habia en
los hoteles 3)dejamos una de las 2 llaves de la habitacion dentro uno de
los dias, y desaparecio. Al preguntar en recepcion, dijeron que
"se la habria llevado la limpiadora", sin darle mayor importancia 4) Al
pedir hoja de reclamaciones, dijeron que no existia
August 5, 2014