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Rated 4.2 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Good place for Harry Potter fans The hotel offered the opportunity to stay overnight with children in adjoining rooms with a connecting door. This made us feel much safer. The swimming pool was a very welcome addition it was shallow, safe and clean and there was access to sauna and steam room facilities. Breakfast was a real highlight with buffet style hot food, cereals, fresh fruit, yoghurt and an amazing machine which produced pancakes at the touch of a button. It was very convenient for our visit to the Harry Potter studio tour. I would not have wanted to travel any distance and then gone round the attraction as this took several hours to do properly. October 9, 2014
Rated 5.0 out of 5.0 by Ideal Gateway to London We came as a overnight stop over to enable a afternoon in London. Perfect place for us to stop, just off the M1. Time for a swim, breakfast and leisurely pack up before shooting into Stanmore (20 mins and £2) for Lunch in town and visit to the Tower of London. October 7, 2014
Rated 5.0 out of 5.0 by Excellent service/value would highly recommend this hotel to others, the receptionist was exceptionally friendly/professional/helpful/cheery. Overall visit was excellent. October 7, 2014
Rated 5.0 out of 5.0 by Friendly servicer. Great hotel for staying with children. Staff were helpful and friendly. October 3, 2014
Rated 4.0 out of 5.0 by Good Quality hotel Having stayed at this particular hotel a number of times over the past few years I have always found it provides a good quality of service and standard, staff are friendly and particularly well trained. September 25, 2014
Rated 5.0 out of 5.0 by Excellent service and everyhting in one place Excellent service and everything in one place, extremely convenient. September 22, 2014
Rated 5.0 out of 5.0 by Well looked after Needed somewhere convenient to stop off on my way to Gatwick Airport and this fitted the bill perfectly. Comfortable hotel. Pleasant staff. Nice room. Great shower. September 20, 2014
Rated 4.0 out of 5.0 by Good but Uncomfortable Beds, Iffy Shower Overall pretty good with one or two severe warnings. The mattress / beds would have been good if not for the mattresses. I've never been on a more uncomfortable bed. You wouldn't want to stay for much longer than one or two nights because of this. The room looked in reasonable condition, was fairly well kitted out with things you're unlikely to use, but overall was a little outdated and the shower was fairly poor. Air conditioning in the room was very useful as the room started off stiflingly muggy. Better ventilation needed if not to use the air con. Facilities pretty good, but room overall needs updating. Between the iffy shower and the uncomfortable bed, the stay becomes unremarkable. It could have been excellent otherwise as the staff and general facilities are first rate. Needs a bit of investment in the right areas. September 19, 2014
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