Rated 4.3 out of 5 by 372
Rated 4.0 out of 5.0 Okay
Service was okay but did feel great value for money overall
July 24, 2015
Rated 5.0 out of 5.0 by Lasantha Great family outing
Booked the Family Adventure package for the weekend and kids enjoyed the stay, specially the pool. Had some issues with the bed linen but the management sort it out.
Overall stay is excellent and can recommend for others.
July 23, 2015
Rated 4.0 out of 5.0 by dad2kids Family Stay
Very welcoming staff. Enjoyed an afternoon swim and meal with the family with a relaxing sleep. Very busy day after in Hemel.
July 21, 2015
Rated 4.0 out of 5.0 by Ma63 Executive Rooms
I have stayed at this hotel many times & have to say the staff are extremely helpfull & friendly. However this particular stay was my first in executive room & have to say its exceptionally poor value. You get very little extra compared to the increase cost & together with the fact that my room had not been cleaned properly from previous guest was very dissappointing.
July 20, 2015
Rated 5.0 out of 5.0 by Wilknsd Efficient, friendly and always great service
Always enjoy staying at the HI in Hemel, you can rest assure that it will be hassle free and efficient, staff are friendly and the gym is well equipped.
Just wish there was better last minute availability!!
July 17, 2015
Rated 4.0 out of 5.0 by SK68 Welcome return to this convenient and comfortable hotel
We hadn't stayed here for some time however we had a very pleasant stay. Overall this is a good hotel conveniently located to the motorway and Hemel town centre. Food was of a good standard for breakfast lunch and dinner. The service in the restaurant was good, few minor details needed attention but nothing too serious. We had an issue with the fridge in our room not working which was reported on arrival and fixed next day. We used the pool facilities which are very nice for added relaxation.
July 16, 2015
Rated 5.0 out of 5.0 by bob billy bell perfect for visiting Harry Potter
With four adults and four children ages 2x3- 1x6 - 1x8 the hotel provided us with the perfect way to have a great night ready for our visit to the Harry Potter studios [les than 15 min away]
July 15, 2015
Rated 4.0 out of 5.0 by rose0311 Excellent service and comfortable stay
Staff were most helpful and went out of their way to assist me. Really nice atmosphere and quiet room despite being on a busy road.
July 9, 2015