Rated 4.3 out of 5 by 343
Rated 5.0 out of 5.0 by cn1ks Great
Nothing at all to complain about except the smoking area decking wasn't as pleasant place to be as the rest of the hotel. Lots of bushes which attracted flies.
May 26, 2015
Rated 4.0 out of 5.0 by StauntonBull Excellent customer service from Hemel Hempstead staff team
There are always those little things that you look for in a hotel - and when you are away from home comfort is paramount because you are in a "strange environment". Crystal working on reception was a gem with a smashing welcome and helped us book a good time to eat between coach parties, brilliant. The room was a little hot and the air conditioning wasn't very responsive so Crystal said - "Call anytime day or night and we'll get you some fans or whatever is needed" to deal with improving the experience. The Rewards Club discount for eating in the restaurant was a recent addition so using that on the set menu needed to be explained - and staff responded again really well. I must say it was not a "large" executive double room but it had all the facilities including a well stocked mini bar. We shall certainly consider returning to use the lovely swimming pool and hot tub when our schedule permits. Well done.
May 25, 2015
Rated 4.0 out of 5.0 by ramsareus Good Experience in reliable hotel chain
Pleasant hotel with good facilities and a plentiful breakfast
May 19, 2015
Rated 3.0 out of 5.0 by Smalltime Business stay
I've been here several times over the years. The bright spots are the restaurant and staff. The room had issues and when brought to their attention, they resolved them quickly but many of them should never have been a problem in the first place. Broken/non-functioning locks and burned out light bulbs? Really?
The downside is that there aren't many amenities within walking distance.
May 19, 2015
Rated 3.0 out of 5.0 by scout24 Food at this Hotel
Having recently stayed at this Hotel, avoid the Bar for your dining experience.
May 16, 2015
Rated 5.0 out of 5.0 by LiverpoolVisitor Another excellent stay
Definitely one of the best Holiday Inn hotels that I have stayed at, great location off the motorway, just next door to a 24-hr M
May 14, 2015
Rated 4.0 out of 5.0 by Yvonne56 Good gym, swimming and sauna facilities
Reasonably priced, loved the leisure facilities and the staff were friendly and polite.
May 13, 2015
Rated 5.0 out of 5.0 by Dianna30 Excellent swimming pool and spa facilities
We really enjoyed our relaxing stay at the Holiday Inn Hemel Hempstead, using the swimming pool, spa, steam room, sauna and gym. Super breakfast with an excellent choice of cold and hot food. Clean comfortable rooms with TV movie channels, fridge and tea and coffee facilities.
May 13, 2015