Rated 4.3 out of 5 by 502
Rated 5.0 out of 5.0 by doggyg Convenient location and great breakfast.
This is a great hotel to stay at if you're travelling from London Luton airport to the Warner Brothers Studios for the Harry Potter tour.
Hotel was very busy but staff were attentive. Carvery on Saturday night for dinner wasn't great but plenty of other options available on the a la carte menu. Breakfast was really good.
June 15, 2016
Rated 5.0 out of 5.0 by hlk67 Great location for Maylands business Park
This hotel is well located for the Maylands business park but not near any restaurants.
June 10, 2016
Rated 5.0 out of 5.0 by rindercella Good value package
Booked a Dinner Bed Breakfast deal at an excellent price on the ihg website. Lovely to be able to use the pool and jacuzzi. Kids eat free (three courses). Overall a good stay.
June 8, 2016
Rated 5.0 out of 5.0 by dragon68 Nice stay
We had a nice stay at IHG Hemel Hempstead where we totally enjoyed the pool and facilities.
Food was surprisingly better than we expected and having a bed, breakfast and evening meal deal made it worth while.
My wife and I enjoy a glass of wine with our meal so stuck with a very nice white Italian House wine which although not cheap did us a couple of nights and was a lovely meal accompaniment.
Our room was clean and my wife and I complimented the Hotel on its cleanliness as we walked around.
Situated just off the M1 The hotel was well situated to get in or out of London.
I must mention to watch the discretionary service charge that we found about after our stay and would have challenged for one night of poor service but the other nights where good so let this slide.
June 7, 2016
Rated 4.0 out of 5.0 by Daisy Gyp Pleasantly surprised
This was a very comfortable stay and I felt very safe with the children. All the staff were very pleasant and attentive. The pool was lovely, clean and well maintained. If I had to give a little feed back it would be: A larger choice of newspapers in the lobby would be nice. When ordering food from the set menu it would be nice for it to arrive the same time as the food collected from the buffet so we could all eat together. Once the main rush of breakfast is over the staff need to prioritise clearing tables and replenishing food so that later guests are not kept waiting or worse still go without.
A larger selection of free view channels would be nice in our room and although it was lovely having films available we did not but any as we thought £7.50 was too expensive. All these points are very picky and I would thoroughly recommend Holiday Inn, Hemel Hempstead.
June 4, 2016
Rated 5.0 out of 5.0 by Mac-girl 70 HOL INN HEMEL
I have family in Hemel and use this Hotel regularly, as it covers all my requirements. I felt the staff on this occasion were extremely good, The restaurant could do with a bit of a 'tweak' . It does not seem to attract many diners. On first night of my stay there 6 diners and three staff! Avoid the risotto, I'll comment no more on this. My daughter had a steak which arrived looking very pretty and appetising on the plate but was cold and had to be returned to the kitchen. Steak returned at eating temperature and was enjoyed.
June 3, 2016
Rated 4.0 out of 5.0 by Nigel Cullum Hotel Service very good. Health Club poor
Great hotel service but poor and rude service from the health club.
May 25, 2016
Rated 5.0 out of 5.0 by Nita65 Great stay
Great stay with friendly staff. Would recommend this hotel for business and pleasure stays.
May 25, 2016