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Rated 4.3 out of 5 by 395 reviewers.
Rated 5.0 out of 5.0 by Great facilities Excellent pool and gym for guest use. My 12 year old daughter had a great time in the pool, sauna and steam room. There was a time for all age bands in the pool so no conflicts. The bar and restaurant were all good. August 28, 2015
Rated 2.0 out of 5.0 by 3.30 am Shock We were shocked and disturbed to be woken up at about 3.00 am in the morning by someone who's key opened our room, and proceeded to shout that we had the chain on (thank goodness) We reported this straight away to the night staff, in the morning at check out we asked to speak to a manager, who in brief really did not believe what we were saying, he phoned back later on in the day to say that our door had not been activated at 3.00 am, confirming what we had already told him in the morning about our comings and goings. Please be wary and keep the chain on your door at all times, the hotel will tell you that this cannot happen, believe me it did. BAD SHOW HOLIDAY INN - CUSTOMER SERVICE NEEDS IMPROVEMENT, WE ARE NOT LIARS AND SHOULD NOT BE MADE TO FEEL THAT WAY. August 27, 2015
Rated 4.0 out of 5.0 by One night stay We stayed one night to go to a friend's party, so were not in the hotel much. The hotel was perfect for our purposes, convenient, clean and comfortable. Staff were friendly and helpful. August 25, 2015
Rated 4.0 out of 5.0 by Overall comfortable stay and lovely staff I was staying in this hotel for business purposes. The staff were very friendly and made me feel welcome. The room was clean and i was happy with the quality of the furnishings through the hotel i.e. room, common areas. The internet speed was maybe a little slow at times but it served a purpose for what i needed. I would definitely stay here again and would recommend. August 24, 2015
Rated 5.0 out of 5.0 by Good nights stay Comfortable and provided all I needed for a business stay. August 24, 2015
Rated 4.0 out of 5.0 by personale cortese e disponibile buona impressione dal personale di servizio della reception e del bar. Camera ok, ma minibar era vuoto, Il resto tutto ok - ci tornero' August 24, 2015
Rated 5.0 out of 5.0 by As always excellent As always an excellent visit really lovely and helpful staff. Great hotel my favourite when I visit London thank you for a great stay August 20, 2015
Rated 5.0 out of 5.0 by Great Hotel, good price We travel around the country a lot as my son is a freestyle and mogul skier and competes most weekends. I was really impressed at the standard of this hotel especially as we got a really good deal. It cost less than the budget hotels in the area. The breakfast was really good and fresh and my son loved the pancake machine. To impress a 13 year old is really an achievement, also the child bed in the room was comfortable, unlike similar priced hotels. August 18, 2015
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