Rated 4.3 out of 5 by 396
Rated 5.0 out of 5.0 by aj10000 Great hotel
Really friendly staff throughout our stay, both at check in, the gym
September 1, 2015
Rated 5.0 out of 5.0 by SteveLF Great facilities
Excellent pool and gym for guest use. My 12 year old daughter had a great time in the pool, sauna and steam room. There was a time for all age bands in the pool so no conflicts. The bar and restaurant were all good.
August 28, 2015
Rated 2.0 out of 5.0 by katyeve 3.30 am Shock
We were shocked and disturbed to be woken up at about 3.00 am in the morning by someone who's key opened our room, and proceeded to shout that we had the chain on (thank goodness)
We reported this straight away to the night staff, in the morning at check out we asked to speak to a manager, who in brief really did not believe what we were saying, he phoned back later on in the day to say that our door had not been activated at 3.00 am, confirming what we had already told him in the morning about our comings and goings.
Please be wary and keep the chain on your door at all times, the hotel will tell you that this cannot happen, believe me it did.
BAD SHOW HOLIDAY INN - CUSTOMER SERVICE NEEDS IMPROVEMENT, WE ARE NOT LIARS AND SHOULD NOT BE MADE TO FEEL THAT WAY.
August 27, 2015