Rated 4.0 out of 5.0 by WEBLEY OVERNIGHT STAY
Good hotel for our needs, rooms ok but a little small, had wanted 4 family rooms but only 2 available when we booked, call centre staff said we could have adjoining rooms but we had to pay for both rooms even though they were for children (other hotels we stay in have offered this service at half price for adjoining room) even hadto pay for breakfast for the children. When we got there our request had not been sent through to hotel so only got 1 adjoining room and adults had to split up so the children were not sleeping on their own, Hotel clean, breakfast good, staff friendly, fine for an overnight stay, could do with leisure facilities to raise it above a premier inn type hotel.
May 18, 2013
Rated 5.0 out of 5.0 by rogerroger excellent business hotel
spent mon thru sat for a business conf nearby
comfortable setting, room, bed and food, etc.
would recommend and re-visit without any hesitation
unrelated comment - holiday inn should update the guest billing system to show charges as lunch, dinner, etc... to make it conv for business travels to submit expenses...
May 14, 2013
Rated 5.0 out of 5.0 by babybunnybenz Lovely Stay & Helpful Staff
Stayed just for 1 night and found all the staff we met extremely helpful and smiling. Breakfast was fantastic with plenty of choice and the cooked food was piping hot. Although room was spotlessly clean and well equipped, the hairdryer could be updated and wasn't keen on the wooden shutters, but this is personal preference and doesn't take away from the fact that the hotel was otherwise perfect!
May 12, 2013
Rated 5.0 out of 5.0 by John1000 Excellent Service
The standard of service at the Holiday inn, Handy cross, High Wycombe is second to none. The standards are consistently high and apply to all the staff. I stay here often and would recommend it to anyone.
May 11, 2013
Rated 5.0 out of 5.0 by MIKEJ53 Excellent Staff
I cannot praise to highly the care and friendlyness of the staff at this hotel. They are a credit to both the hotel management and the IHG group.
May 8, 2013
Rated 3.0 out of 5.0 by aijaz08844 My three weeks stayed
The staff at front desk and at the restaurant and star buck are very courteous and helpful, Peter, Elena,Paul and some don;t not remember there names are very helpful
however this hotel maintenance need extra attention - Just to replaced a bulb need two minutes but during my three weeks stayed several request were made but no action was taken.
Holiday Inn should provide more storage drawers inside the room for people who stayed longer-
May 7, 2013
Rated 4.0 out of 5.0 by Selkie A nice experience
An excellent hotel which made us feel very welcome and the staff were friendly and very helpful. My only gripe was the fact that as a guest I didn't expect to have to pay to use the wifi and it is expensive at 5 per hour.
May 4, 2013
Rated 4.0 out of 5.0 by DB01052013 The staff make this hotel what it is
This is a typical Holiday Inn, same menu, same pricing structure, but there are some very good restaurants in the nearby area which are more fairly priced.
However the key staff here are excellent. Anyone staying will recognise the very friendly bar man and the excellent front desk team. These staff members (who you are not allowed to name in a review here) are the ones who make the stay a much better experience than it otherwise would be.
The rooms are clean and comfortable. WiFi is charged for and expensive.
On the down side, this hotel really misses the leisure facilities offered by others and does not have a gym or pool, and due to the size does not have enough premier rooms.
May 1, 2013