Rated 4.3 out of 5 by 248
Rated 5.0 out of 5.0 by Mr AK Excellent hotel and friendly staff
Excellent location , hotel and friendly staff
We stayed for 2 nights and extended by one as it was such a nice hotel
January 19, 2015
Rated 2.0 out of 5.0 by GBtravel Executive Suites Are Not Worth It
Don't pay anything extra to upgrade to the "better" executive rooms.
They are an average size room in any other hotel. No amenities mixed with unsatisfactory rooms made for a dull experience. I stayed in 3 different rooms over 3 nights. They were all overpriced and uncomfortable. This is the worst Holiday Inn that I've encountered.
January 19, 2015
Rated 2.0 out of 5.0 by GBtravel Aging Hotel with Few Reasons to Stay
Because it is the only chain hotel in High Wycombe it is packed with business travelers who fill the lobby with laptops. It's difficult to find a place to sit in the lobby. There are no amenities to the property, other than a cinema nearby. Overall, it's an uncomfortable hotel that could use a refurbishment.
January 19, 2015
Rated 2.0 out of 5.0 by 4913 Holiday Inn High Wycombe
To repeat the comments made earlier in your rather lengthy survey/review:We liked the hotel on a previous visit and happily booked an Executive room for 2 people which was paid some days before arrival. The receptionist directed us to our room via a route that turned out to be more than twice the shortest route available. When eventually reaching the room and having unpacked the suitcase we noticed there was only one gown, no slippers and a last tissue hanging out of the dispenser. On our way out to meet up with friends for dinner we mentioned these concerns to the receptionist; she and another man (? the Manager) assured us that the problems would be corrected. On our return at about 10.30pm we reached the room , via the shorter route, to discover a second gown had been delivered but still no slippers or tissues. A call to reception gave a swift delivery of coffee table napkin tissues and comment, no apology, that there were no proper tissues or slippers available. Finally, as a registered disabled person, the walk-in shower originally requested was not available which caused some difficulty.
There did seem to be a problem with the basic tenets of management and responsibility when looking after guests!
January 17, 2015
Rated 3.0 out of 5.0 by Flower2 A Hotel With Problems
Our overall feeling was that this is a hotel with staff who manage to remain friendly, courteous and helpful, but mostly apologetic, for all the issues that seem to be outside their control. These ranged from menus with numerous dishes that are not available, heating systems that don't work properly, to even running out of toilet rolls and tissues. Very surprising for an international chain of hotels, more like an independent hotel with poor management.
January 10, 2015
Rated 4.0 out of 5.0 by godwin72 Hotel
We had a very pleasant stay, staff were efficient and polite
January 8, 2015
Rated 5.0 out of 5.0 by lotte1 Friendly staff!
Friendly and attentive staff. Comfortable stay. Would stay again. Recommended!
January 7, 2015
Rated 4.0 out of 5.0 by pete227537 Great location and excellent value
Only a one night getaway but really enjoyed our stay. Very quiet room which was welcome although did get warm in the night.
Breakfast finished a bit early after a late night!
January 5, 2015