Rated 4.2 out of 5 by 105
Rated 5.0 out of 5.0 by Crippsy123 Comfortable bed and great service
Everything was amazing, comfortable beds, very clean and tidy and the customer services was great, understood and didn't disagree or get moody when he had to leave earlier than expected. i've used Holiday Inn twice now and i will use it time and time again. BRILLIANT!!
August 8, 2013
Rated 1.0 out of 5.0 by HEM51 Noisy!
Great location and very warm welcome. The room was fine and the waitress service in the restaurant excellent with a very pleasant waitress. However the hotel had taken large group bookings of youngsters and we had a very disturbed night in our ground floor room. When we turned in, we could not settle down with a very noisy conversation outside our room which sounded like it was on loud speaker and later we were disturbed by groups of people talking loudly immediately outside our room. Not a good experience!
August 2, 2013
Rated 5.0 out of 5.0 by Mollie123 Great value stay
Needed 3 nights accomodation for family wedding and booked well in advance. Got a great room rate with full breakfast which was better all round value than local no-frills budget hotels. Called on route to ask if we could have a room to change in as we were going straight to the wedding. Our room was made available even though we were arriving well before 'official' check-in time - very much appreciated. Service during our stay was top notch and all the staff we dealt with were nothing but helpful - especially the team behind the bar and the back of house customer service team. All in all a very comfortable room with every thing you needed and even a small coutyard garden to enjoy a drink in. Would recommend.
July 29, 2013
Rated 5.0 out of 5.0 by Sojvbh Saturday night stay
I received a very warm welcome at the reception as I am a rewards club member. The room was just right for a one night stay. Breakfast in the morning was just as expected. I could not fault the trip.
July 28, 2013
Rated 5.0 out of 5.0 by JillQ50 Excellent accommodation and very friendly atmosphere
My husband and I had a great overnight stay at this hotel whilst visiting family in the area. The staff were really friendly and helpful - great customer service. The hotel is spotlessly clean throughout. Our room was a bit small but had everything we needed. Our favourite thing about the hotel was the delicious breakfast! We had a full English which was buffet style, so you could really fill your boots! The fresh (rproperly fresh!) fruit salad with berries in natural juice was absolutely scrumptious served with yoghurt - highly recommended for waking up the tastebuds!. Overall, this place is excellent value for money. It's so convenient for the motorway, yet you can't hear any traffic noise at all - you could be miles away! We'll definitely be back.
July 27, 2013
Rated 5.0 out of 5.0 by Soufriere very relaxing
I previously dined in the restaurant and was not impressed with the food,on this occasion the food was excellent
July 25, 2013
Rated 5.0 out of 5.0 by local3 Great hotel & Location
I have just returned from another stay at the Holiday inn High Wycombe. My first choice when coming to the area.The hotel is a great location for visits to London, Marlow & Henley being just off the motorway..
The Breakfast is excellent and always freshly cooked with a good variety.
We had a quiet room overlooking the courtyard which had everything we needed, except the fridge was locked.
The staff are always smiling and friendly and make everything possible for your enjoyment.
The restaurant food is good although the restaurant can get busy at certain times .There is alway room in the lounge for eating.
I would like to thank John and his colleagues in the bar and restaurants and the duty Manager for making our stay most enjoyable. We will certainly stay again when we are in the area.
July 22, 2013
Rated 4.0 out of 5.0 by Viviwivi Relaxing Hotel
I stayed here for a business trip, overall comparison to other holiday inns I've stayed at this one was quite nice, clean rooms, great room amenities, and good bathroom.
Staff were attentive to our needs for business, and we were able to find seating in the ample seating areas indoors and outdoors.
There was a starbucks inside the hotel which was perfect, and the breakfast buffet was quite good, with great lunch menu's also.
A few disappointments - I did not get told that although 2 devices can use 1 wifi access for £16/24hrs, you have to connect both in either your room or downstairs, if you connect in 2 separate areas be warned you will be charged twice...no offering to reimburse their misinforming clients.
The other was - I requested late checkout at 2pm, however housekeeping were banging on the door at 12pm requesting us to check out, reception confirmed that it was recorded in the computer, luckily it just happened I was in my room at that time to re-confirm the check out time, so not sure what went wrong there.
Overall, besides the 2 miscommunications, the stay was pleasant, quiet area, good location for business as there is plenty of parking space, and close to a highway.
July 22, 2013
Rated 4.0 out of 5.0 by Rosie34 A pleasantly relaxing hotel
I booked this hotel as it was the nearest Holiday Inn to Hazlemere Golf Club where we were attending a Golden Wedding celebration. I thought it might be a bit noisy because of its position but it was a good price when I booked in advance. However, I was very pleasantly surprised at the hotel overall. The receptionist was very welcoming, even though there were a few people waiting behind us. The atmosphere was very nice and relaxing - plenty of seating indoors and out - and the bedroom and bathroom were both clean and airy. We were at the back of the hotel overlooking a green area. Breakfast was very good, lots of choice and the food was regularly replenished. My husband and I would use this hotel again and would recommend it.
July 13, 2013
Rated 1.0 out of 5.0 by Val99 comfortable bed and great service
Very pleased all round. Would stay here again. We were satisfied with both the accommodation and the service.
July 12, 2013
Rated 4.0 out of 5.0 by rjmall Staff try hard
Reception and restaurant staff all very keen to make us welcome and serve us well.
July 11, 2013
Rated 5.0 out of 5.0 by Bonsie Good service
Arrived late Saturday evening (10:30) due to work commitments. The only visible bar tender excellent until about 30 people arrived in the bar area. He was unable to cope with work load single handed. There must be a formula which hotels use to estimate from the number of people staying how many will visit the bar especially on a Saturday night an staff accordingly. Eventually after 11:00 other staff arrived. Not impressed except with the solo bar tender.
June 28, 2013
Rated 3.0 out of 5.0 by cherryblossom Poor laundry service receptionist very supportive.
The hotel is in a nice location and staff are friendly and supportive. I have given a two stars for room and comfort because the bed sheets had dried stained blood on there when we arrived. I phoned reception and we were given clean ones but it was difficult for us to relax. The staff was very apologetic.
June 23, 2013
Rated 5.0 out of 5.0 by loverboy46 An excellent place
i found when i checked in to this holiday inn , the staff were so friendly , made me feel at ease . An excellent place to stay . 5 stars in my book . WELL DONE TO EVERYONE . FROM BOOKING IN TO BOOKING OUT . TOTALLY BRILLIANT
June 18, 2013
Rated 5.0 out of 5.0 by Caroline53 We love this place
We have stayed here before and enjoyed it so much we came back again. It's modern, clean and the staff are so friendly. The restaurant is really good the food is above the usual holiday inn standard. Breakfast is really good with plenty of choice. It's a great location close to London, Heathrow and Oxford.
June 7, 2013
Rated 4.0 out of 5.0 by mikedee geepeeos
Our stay although short was made enjoyable by the staff, all were very helpful.
The only gripe I have is the cost of the coffee, which I believe to be far too dear, and the fact that you also put a service charge on, I know it can be refused but it can be embarrassing to do so.
June 1, 2013
Rated 4.0 out of 5.0 by Himnher High Wycombe for two nights
We had a very comfortable stay at High Wycombe seeing the sights of the Thames valley. The reception staff were very welcoming and helpful. They were knowledgeable about the area and amenities.
Curtis was a very attentive an helpful server in the restaurant and gets a special mention.
May 31, 2013
Rated 4.0 out of 5.0 by JBLiverpool Good value hotel
Stayed here in May 13. Good comfortable hotel. Rooms good size, and clean. Comfortable beds. Good sized bathroom, Would recommend, especially if you can get a good rate.
May 31, 2013
Rated 2.0 out of 5.0 by Travellinghopefully Good facility but too many niggles to relax
One night stay in good hotel but price was hiked on the on-line reservation system between booking and arrival - necessitating a phone call to hotel. This was put right on arrival by polite reception staff. Reception said we had priority club rooms with extras but this was not the case. Asked for this to be put right but, on arrival back at hotel after evening out, only sorted for our room and not our guests room - embarrassing! Without these glitches - mainly down to IT system and housekeeping - would have been a more relaxing stay.
May 29, 2013
Rated 5.0 out of 5.0 by Twirlies Welcoming atmosphere
After a long journey it was a relief that the hotel was so easy to find, then when we entered it was very reassuring to find such a welcoming atmosphere, everyone were very helpful and friendly. Once in our room we felt at home, it being very clean and well appointed. We will stay again when anywhere near this locality.
May 28, 2013
Rated 4.0 out of 5.0 by WEBLEY OVERNIGHT STAY
Good hotel for our needs, rooms ok but a little small, had wanted 4 family rooms but only 2 available when we booked, call centre staff said we could have adjoining rooms but we had to pay for both rooms even though they were for children (other hotels we stay in have offered this service at half price for adjoining room) even hadto pay for breakfast for the children. When we got there our request had not been sent through to hotel so only got 1 adjoining room and adults had to split up so the children were not sleeping on their own, Hotel clean, breakfast good, staff friendly, fine for an overnight stay, could do with leisure facilities to raise it above a premier inn type hotel.
May 18, 2013
Rated 5.0 out of 5.0 by rogerroger excellent business hotel
spent mon thru sat for a business conf nearby
comfortable setting, room, bed and food, etc.
would recommend and re-visit without any hesitation
unrelated comment - holiday inn should update the guest billing system to show charges as lunch, dinner, etc... to make it conv for business travels to submit expenses...
May 14, 2013
Rated 5.0 out of 5.0 by babybunnybenz Lovely Stay & Helpful Staff
Stayed just for 1 night and found all the staff we met extremely helpful and smiling. Breakfast was fantastic with plenty of choice and the cooked food was piping hot. Although room was spotlessly clean and well equipped, the hairdryer could be updated and wasn't keen on the wooden shutters, but this is personal preference and doesn't take away from the fact that the hotel was otherwise perfect!
May 12, 2013
Rated 5.0 out of 5.0 by John1000 Excellent Service
The standard of service at the Holiday inn, Handy cross, High Wycombe is second to none. The standards are consistently high and apply to all the staff. I stay here often and would recommend it to anyone.
May 11, 2013
Rated 5.0 out of 5.0 by MIKEJ53 Excellent Staff
I cannot praise to highly the care and friendlyness of the staff at this hotel. They are a credit to both the hotel management and the IHG group.
May 8, 2013
Rated 3.0 out of 5.0 by aijaz08844 My three weeks stayed
The staff at front desk and at the restaurant and star buck are very courteous and helpful, Peter, Elena,Paul and some don;t not remember there names are very helpful
however this hotel maintenance need extra attention - Just to replaced a bulb need two minutes but during my three weeks stayed several request were made but no action was taken.
Holiday Inn should provide more storage drawers inside the room for people who stayed longer-
May 7, 2013
Rated 4.0 out of 5.0 by Selkie A nice experience
An excellent hotel which made us feel very welcome and the staff were friendly and very helpful. My only gripe was the fact that as a guest I didn't expect to have to pay to use the wifi and it is expensive at 5 per hour.
May 4, 2013
Rated 4.0 out of 5.0 by DB01052013 The staff make this hotel what it is
This is a typical Holiday Inn, same menu, same pricing structure, but there are some very good restaurants in the nearby area which are more fairly priced.
However the key staff here are excellent. Anyone staying will recognise the very friendly bar man and the excellent front desk team. These staff members (who you are not allowed to name in a review here) are the ones who make the stay a much better experience than it otherwise would be.
The rooms are clean and comfortable. WiFi is charged for and expensive.
On the down side, this hotel really misses the leisure facilities offered by others and does not have a gym or pool, and due to the size does not have enough premier rooms.
May 1, 2013
Rated 5.0 out of 5.0 by Flinty43 Excellent service and location for motoway travel
The welcome at Holiday Inn High Wycombe M40 was extremely warm. The rooms were spacious, well presented & clean. My family enjoyed our stay and would recommend this Hotel to anyone visiting High Wycombe and the surrounding area.
May 1, 2013
Rated 5.0 out of 5.0 by Bonsie Excellent service
Arrived late in the evening. Bar staff very helpful with food and drinks.
April 28, 2013