Rated 4.0 out of 5.0 by JustinM Nice stay
It's nice to see that this hotel is going smoke free and that guests have access to a steam room, hot tub and pool. I have previously stayed at this hotel before to utilize the hot springs, located in Jasper, and it was nice because of how close it is.
April 23, 2013
Rated 5.0 out of 5.0 by FOlson Great Staff
As a family we decided to travel to Jasper for the Family Day long weekend. I searched the Holiday Inn website and was surprised they still had room to accommodate us and our four legged friend. We had a later start in the day and ran into some horrible weather- yes, this is Alberta and arrived at 10:00pm on Saturday night. The Staff at the Holiday Inn Hinton were so helpful they saved our room for us and made us feel extremely welcomed after our stressful journey.
Our family pet was welcomed and my daughters loved the swimming pool with waterslide.
Barb at the front desk even took the time to print off some family day activities for us to do on Sunday & Monday.
Thank you all we will be back again soon.
February 24, 2013
Rated 4.0 out of 5.0 by Huse Company Stay
The rooms were very clean and roomy. Quite enjoyed the lounge and restaurant as well
February 19, 2013
Rated 4.0 out of 5.0 by grizzly1 Quiet... the most important thing we look for. Actually got sleep.
Asked for an upper room at end of the line for quiet. Motel full of rowdy oil workers BUT still got sleep. Nice.
January 26, 2013
Rated 2.0 out of 5.0 by Amanessy Worn out place
Not enough light in room
Fitness equipment not working (dangerous)
Room arranged wrong for watching TV
Clothes closet small and in poor location
The room smells mouldy
The public washroom in the main hallway smelled bad just walking by
January 25, 2013
Rated 1.0 out of 5.0 by Mike83 Stay anywhere else
Room was loud smelly and dirty. Staff could care less....
January 9, 2013
Rated 4.0 out of 5.0 by REK72 Everything was GREAT with exception of the hotel food
Our stay was great as it has been in the past at this location in Hinton. The staff always seem to go above and beyond what we need. On a number of occasions have offered to take care of things for us before we even had a chance to even think about what we might need. And the nice pool area (pool, hot tub, sons, water slide) was a great refresher for me and great fun for my son.
The food on the other hand has some major issues in all things related to beef. We had 5 meals over the course of 3 days. I personally had 3 completely different beef dishes over the 3 days, lasagne, hamburger, and meatball sub. All three on different days were all exactly the same, extremely dry, rough, and flavourless. It was almost like eating saw dust.
The other food issue we had was with the Cinnamon French Toast. I had it the first morning and it was AWESOME. Very thick and very tasty. My mother-in-law had it the next morning after my wife and I raved about it. It arrived for as two cinnamon buns with syrup, not french toast, but buns!
Most of the other food items (non-beef) we had were much like you'd expect from a side-of-the-highway dinner. Not very good quality but will fill the hunger pains.
It's strange to have that much of a quality disconnect from the hotel and its restaurant. It's very convenient to order in to your room, which is what we did most of the time so I hope that this is something that can be improved upon. We have stayed at a few other Holiday Inn locations in North America and most that have restaurants where about 2-3 star. I'm not expecting a 5 star restaurant, but at least a 2-3 but certainly not a 0.5 or 1.
Hope this help.
~~~Robert (stayed Nov 25-28, 2012)
December 3, 2012
Rated 4.0 out of 5.0 by Anthro great room and pool
I didn't pre-book but when i arrived staff were very helpful and friendly. I was offered a breakfast coupon and provided with information about amenities in the hotel. The pool was nice if a little cold. Hot tub was great and the pool area was nice and clean. Breakfast service was fast and food was excellent.
October 8, 2012