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Rated 3.5 out of 5 by 33 reviewers.
Rated 1.0 out of 5.0 by Would not recommend This hotel is very dated. The hallways were not clean and the place is very dated. The bathtub did not drain while taking a shower and the couch in the room was falling apart. Also, the fitness centre has old equipment and the weight machine was broken. I did address this with the front desk upon checking out. The restrooms in the lobby where also out of order. I stay with the Holiday Inn frequently and this hotel does not represent the brand very well. I would not stay at this hotel again. February 24, 2014
Rated 4.0 out of 5.0 by Hinton Holiday Inn Good stay, quiet, good staff and service did not eat at restaurant but menu looked fine February 24, 2014
Rated 4.0 out of 5.0 by Good staff,good receptionist her name is aileen They accomodate us eventhough we dont have any reservations!! Good staff and service!!! Keep up the good work and i will recommend you to my freinds if they going at jasper and hinton!!! Hope to see you soon !!!! February 20, 2014
Rated 5.0 out of 5.0 by Great Stay! When I travel back from BC, I always try to say at the holiday inn. Staff were friendly! This was a nice and quiet stay, even though there was a hockey team staying at the hotel. Hotel had new pillows, which so a plus! Only drawback about the hotel itself is that there is no elevator. February 11, 2014
Rated 4.0 out of 5.0 by dont have to leave the building Stay was average has evening you need and don't have to leave if you don't want to. Rooms need to be updated. February 9, 2014
Rated 5.0 out of 5.0 by staff Always a great place to stay so we can visit the grandkids in town. Pool is great and the staff as always are excellent. We stay here quite regularly . February 5, 2014
Rated 2.0 out of 5.0 by Comfortable Bed Room was nice, big and clean the king size bed was comfortable. I booked the room a couple days before online, so that being said I do understand where some of my problems lie! the selling feature on our stay was the pool and hot tub since we would knew we would be driving for 12 hrs. When we arrived checked in and walked passed the pool it was packed with kids! 2 hockey teams worth! as we continue onto the second to where all the kids were staying and there is a hockey game going on in the middle of the hallway, Adults partying in the hallway, folding table with snacks set up and oh out walks a dog! Went for a drink down at the pop machine and everything was sold out !! NOW I do understand kids cant be locked up all day , the pool is for everyone too enjoy and the hotel allows dogs!!! But the loud banging and screaming went on till 10:30pm! we had a hard time hearing our own TV! Morning rolls around about 6am for everyone!!! When my husband and I went for a shower at 8am before we left , we had luke warm water too shower in!! You never want too be the person to complain so we didn't! thought I would let the desk clerk know how the stay was when she asked!! BUT SHE NEVER DID! So I paid my dues and left knowing that maybe we will try someone else next time we pass through !! HEADS UP Phone ahead if your looking for a quite stay!! January 7, 2014
Rated 5.0 out of 5.0 by Exceptional staff This was my second stay at this property and I was impressed with the staff, especially the efforts of Mr. Mackeen in accommodating my requests. I would highly recommended a short or long time stay. December 27, 2013
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