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Rated 3.7 out of 5 by 12 reviewers.
Rated 4.0 out of 5.0 by 经常住 公司协议酒店,每次都住这里。员工态度很热情,入住心情很放松。 就是宽带网络连接不好,之前速度很快很稳定,但现在总是中断。希望有所提升。 February 23, 2014
Rated 5.0 out of 5.0 by Like family I have stay at this hotel for many times in past years. I feel perfect with all service of it. The staff treat everyone with warm heart. January 14, 2014
Rated 5.0 out of 5.0 Comfortable bed and good service Not bad,I like this hotel in HOHHOT. The room is big and comfortable. January 4, 2014
Rated 4.0 out of 5.0 by 房间稍旧,但呼市选择不多 呼市没有雅高,选了IHG,唯一的一家,装修有些年头的,房间稍老,但服务还是不错,位置也不错,逛街挺方便。 December 16, 2013
Rated 3.0 out of 5.0 by 感觉变了 从04年到现在每年都要在这里住个4-5次,感觉是越来越差了,以前的宾至如归的感觉越来越淡。最近据说换了个总经理,感觉实在搞成本控制,酒店的风气变的更厉害了,根据协议我们有早晚两趟班车在办事地点和酒店间接送,结果告诉我们协议里面只管送不管接,到最后一天送也没了,说是车被人包走了,根据协议我们可以免费试用会议室,结果前台先说没有这条,后来有确认有了,根据协议,免费打印登机牌,而且打了很多年了,结果这次去,非说要收费,说协议里面没这个。至于餐食,如果把早餐拿出来说的话,基本上是惨不忍睹。最近两次入住共计7天,基本上不管几点去吃,肯定有几种食品容器空空如也,而且从吃到吃完,也没见有人添加。面包年初还有好几种,现在能有2种面包就不错了。一个同事住了4天退房时,居然被收了第一天的早餐前,我们协议里面是免费早餐,最逗的是签单的名字是他的名字,但是笔迹根本对不上,好在同事也不愿意让小姑娘为难,算在房费里面了事。近十年近30次入住,去的多了每次看到熟悉的服务人员都有种我这老朋友又回来的感觉,现在这种感觉基本上没有了, 被成本控制控制掉了。同事们的普遍感觉是在这么下去没必要舍近求远的住在这里了。 October 18, 2013
Rated 4.0 out of 5.0 comfortable bed and good service It's a good choice to stay at this hotel whether you are on business or on holiday in Hohhot. October 1, 2013
Rated 1.0 out of 5.0 by Not to the Holiday Inn standard This is my 17th IHG Hotel stayed in the past 1 year. I would say the experience at Holiday Inn Hohhot was terrible. I chose Holiday Inn Hohhot because I was expecting the hotel could provide the same quality and standard of service like other Holiday Inns in China/Asia I have stayed. However, from the infrastructure, decoration, facilities to the staff service altitude, Holiday Inn Hohhot was simply not up to the ordinary Holiday Inn standard, which made me very disappointed, and somehow had negative impacts to the image of Holiday Inn in my mind. The frontdesk ladies were generally rude and unprofessional. Except Mr.Zhang who helped checkout for me was very good - polite, efficient, and professional, which shown a great contrast. IHG Rewards Club member status was not being recognized, ever. It was funny that the staffs aware of the existence of the IHG Rewards Club, but just not know what they should offer to the club members. The buffet dinner was unbelievably terrible and unreasonable. Just like what others have commented below, and I did not see any improvement at all. The so-called buffet dinner provided very limited choices of food - no salad bar, only a few slices of fruits, no desserts & cakes, even provided no special dishes in connection to Inner Mongolia/Hohhot. That was simply not Holiday Inn style, but charged at the Holiday Inn rates. The "deluxe" room was terrible. The carpet was dirty and parts of it were covered by dust. The electrical sockets, just like what others have commented, were insufficient. The most ridiculous thing was the quality of toothbrush - the bristles detached from the handle while I was brushing my teeth! The washroom was dirty. Some of the light bulbs burnt out but nobody replaced them. To me, this is simply not a Holiday Inn. I would suggest the Holiday Inn Hohhot management organize some training/trips to visit other Holiday Inns in China, and see what they are offering. You know we the hotel guests may pick Holiday Inn Hohhot just because of some happy previous stays at other Holiday Inns, and got disappointed at Hohhot. Also obviously the Holiday Inn Hohhot has made me so disappointed that it discouraged me from staying at other Holiday Inns in the future. I know the hotel and the staff are having a difficult year in 2013, but I hope the service could be improved, and at least the staff could serve the guests more politely and in a more professional way - even we can understand they have hard time staying at their own positions. Please work hard and catch up to the 'Holiday Inn' standard. September 11, 2013
Rated 5.0 out of 5.0 by Comfortable hotel in a good location Overall a good stay. The staff were freindly, and the room was large and spacious with comfortable beds. The hotel is a bit older for a Chinese holiday inn and could use a bit of remodeling, but otherwise is fine. It was centrally located and my meal in the first floor restaurant was good. A good choice for business or leisure travelers looking for a reasonably priced international hotel in Hohhot. September 7, 2013
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