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Rated 3.9 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel Often before I book any trips I look at the hotel reviews. Cleanliness is the most important aspect of the stay for me. When we checked in, we were greeted with a warm personality and a smile. On top of that the front desk agent stated that she would provide us with a room facing the pool since we were staying for a few days. I was very pleased with the room and the view and would stay here again. :-) July 25, 2014
Rated 5.0 out of 5.0 by Found this treasure by chance! Actually found this hotel while staying at a well known hotel in Miami (rhymes with Milton). Anyway was so disappointed at that hotel with its lack lustre room that I told my daughter I refused to spend another night there when we returned from our cruise. Since we were flying out of Fort Lauderdale and have stayed at other HI properties in the past I googled the HI website and discovered this treasure. From the friendly front desk clerks to the very nice shuttle driver it was a 5-star stay. The property was extremely clean, 2 queen beds were amazingly comfortable (I have fibromyalgia and osteo arthritis) and the price was half of what the other hotel charged us for 2 full size beds...I will definitely stay at this property again!!! July 23, 2014
Rated 5.0 out of 5.0 by Very pleasurable Experience Although only a one night stay, it was fantastic. Reasonable in price, exceptional staff, felt secure, room is spacious, clean and comfortable. Pool area is nice and secluded. July 23, 2014
Rated 5.0 out of 5.0 by A comfortable stay We were very impressed by the spacious rooms and the availability of a couch, table and chairs, refrig and microwave in addition to two comfortable queen beds. We had a nice quiet rest. The grounds and atmosphere are very pleasant. July 22, 2014
Rated 3.0 out of 5.0 by Decent hotel Clean Room, Good service and good value. the only downside was that the air conditioner was loud. July 22, 2014
Rated 2.0 out of 5.0 by Bad Customer Service Front desk staff was rude. Because of a flight delay we didnt arrive at the hotel 4am, front desk staff was unwilling to work with us for a late check out. While I understand that there are limitations when it comes to letting everyone check out late, the front desk staff was rude and had zero empathy. We managed to get (with reluctance and attitude) an extra 30 minute. We had 45 minutes to get four kids and two adults showered , dressed and checked out from the hotel . July 22, 2014
Rated 5.0 out of 5.0 by Great place and friendly staff I always enjoy staying at this holiday inn when I'm in Miami. Clean well kept establishment with good food and great staff. July 20, 2014
Rated 4.0 out of 5.0 by Nice Hotel - Poor Shuttle If you stay at this hotel, you will not be disappointed. The hotel itself, restaurant, and bar are nice. If you take the shuttle from the airport, make sure to call the front desk right away and tell them which shuttle pick up you are at. July 18, 2014
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