Rated 4.0 out of 5 by 157
Rated 3.0 out of 5.0 by Hamiltons One night
We were only staying one night, in town for a funeral. We had a very noisy air conditioner, the outside cover vibrated every time it came on and you had to go over a smack it to get it to stop and quite down. We mentioned it to the front desk prior to going to dinner, she said they would send someone up to check it out. When we returned to our knowledge nothing had been done, if it was no one mentioned it and the problem was not solved. We did not get much sleep having to get up and smack the air conditioner every time it turned on
I was impressed with the hotel, it was clean and nice looking with good size rooms. Breakfast was a bit pricy, but disappointed in my nights sleep.
September 18, 2014
Rated 5.0 out of 5.0 by Madrussian Customer Service
Wonderful staff, pretty facility, great beds. The air conditioning is on steroids, so bring a coat to wear in your room if you work at the desk in the room
September 14, 2014
Rated 5.0 out of 5.0 by raiderette More than expected
this hotel was beautiful, comfortable and clean. I will definitely say here again if I'm in the area.
September 11, 2014
Rated 5.0 out of 5.0 by Kay M Overall Great service
Enjoyed my stay. From time off check-in till check-out. Staff who checked me in was very pleasant and welcoming! She complimented my last name lol it might not seem important to anyone but I like that. I enjoyed my stay. Even though I was out alot, I still enjoyed my stay. The bed was comfortable,clean and homely. The bathroom was clean, with perfect lighting! I will definitely come back whenever I'm in Florida; I will also recommend that location to anyone visiting Florida for Business or Leisure! Thank you to the staff from front desk to housekeeping. Continue to keep up the EXCELLENT SERVICE! I stayed at a Holiday Inn in downtown Toronto in 2010 for my honeymoon and the experience was the same. So, I knew I would enjoy my stay and I'm really happy that you didn't disappoint me. Thank you. To the managers, you have a wonderful staff. Next time I hope to use the dinning area for breakfast and lunch!
September 11, 2014
Rated 3.0 out of 5.0 by carsonj Room had terrible odor
The room that we were assigned had an awful odor. The room was also at the end of a hallway and the glass in the exit door had considerable cracks. When we requested another room, we were told that the hotel was a full capacity. The clerk offered to have the room sprayed with air freshener again, but the terrible odor did not go away. We were so exhausted following a twelve hour drive that we just collapsed and slept through the night. We were disappointed in the condition of the room.
September 8, 2014
Rated 5.0 out of 5.0 by ponyorlando Great overall hotel experience
I visit the area frequently and I always stay at this hotel. I would recommend to any frequent and or occasional traveler.
September 7, 2014
Rated 4.0 out of 5.0 by gkram Good looking hotel but check your security and go out to eat!
Over all the hotel is fine. Some security concerns due to room doors not fitting correctly into the receivers. The hotel NEEDS to address this situation fast!
The lobby and pool look nice. I would NOT recommend eating at this hotel. Food must be microwaved.... Service is almost non-existent. The restaurant staff will walk right by you and not even acknowledge your there. I had a drink at the bar and never saw the waitress again... I had to track her down to pay for my drink....
The hotel is pretty and the hotel staff are very good....stay away from the restaurant secure your room door and you will have a nice stay..
September 6, 2014
Rated 5.0 out of 5.0 by Restored Pleasant
My stay at this location was nice. I was greeted properly as a rewards member. Each guest service staff member was familiar with the property and amenities. The shuttle driver, Ruth, was EXCELLENT!
September 5, 2014