Rated 3.9 out of 5 by 130
Rated 4.0 out of 5.0 by DJRI Friendly staff
We had a two night stay here on a recent trip to Ft. Lauderdale. The front desk staff is very friendly and welcoming...makes you feel that they are happy that you came. Check-in was quick and easy and they called shortly after to see that everything was OK. The room was comfortable and the bed was fine...not too soft and not too hard. A bed table lamp bulb went out and I called the front desk to see if I could just go down and pick up a new one. Instead they said that they would send someone up and within 5 minutes maintenance arrived and took care of it. Great service! A nice patio is in the back of the hotel. There is ample parking. A relative negative was the pricey continental breakfast with extra charge for orange juice. On balance, this is a nice, no frills hotel with good value for the cost. We recommend it and would certainly stay here again.
November 22, 2013
Rated 2.0 out of 5.0 by Travel92 Pretty place without comfort
A leaking problem was in the toilet, so sleep was quite difficult since a was able to hear each drop falling.
Also, in the area of breakfast buffet a "little" incident happened with the candles that keep the food warm, that finished in fire which was extinguished, but the employees did not seemed concerned about it. Actually the food was not removed....
. When I tried to report it the lady at the front desk was not kind at all. She said that the manager will call me, and that never happened.
November 19, 2013
Rated 5.0 out of 5.0 Excellent prepaid rate
Is a comfortable place, where you can enjoy and not paying too much.
November 19, 2013
Rated 4.0 out of 5.0 by Deka33 Excellent staff
At the airport I found out that my luggage didn't arrive on the same flight as I did. It would arrive on the next flight around midnight and be delivered early in the morning at the hotel.
The staff at the hotel took care of everything. They provided me with the things I needed for the first night and when my luggage arrived (while I already checked out), they kept it for me so I could pick it up later. Great service!
The room was great and the bed was very comfortable, but it was very noisy outside.
November 15, 2013
Rated 4.0 out of 5.0 by GuestinFlorida Pleasant stay, but since you asked...
Check-in a breeze, the rooms spacious and clean, pool area very nice - sun and shade. Value good. Ate breakfast across the street at Denny's. Lots of local places right nearby for lunch/dinner. Publix super market less than 1/2 mile away for water etc. to keep in room fridge. 2 of the 3 staff were excellent, 1 not so friendly and a little sharp with me. Important point: we stayed for 3 nights which meant 2 room cleanings. On both occasions, my 87 year old father's room was not cleaned until after 2:30 (closer to 3) which is exactly when he wanted to rest. Had to call front desk and then just took fresh towels and skipped the rest. You NEED to request when you want your room done by or it could be late and last. Lastly- I did get a "thank you for rewards member" but no welcome bag- typically a bottle of water and a granola bar or something- long travel day when arriving - so disappointment there. Computers in business center slow as molasses.
November 14, 2013
Rated 3.0 out of 5.0 by Carl17 Room
My air conditioner stopped working at 2am and the front desks answer was to turn it off and wait a while and turn it back on and see if it reset itself. In doing so it was 3 am before they finally moved my room. My only suggestion would be: move the customer ASAP and deal with the room later.
October 21, 2013
Rated 5.0 out of 5.0 by Tomproline Newly remodeled and great staff!
Was in town on business but the hotel was all pleasure. The manager on duty upgraded my room due to my status, without me asking, and then called after I had time to get settled to make sure I was happy. The downstairs bar area had sports on the big screen and the drink prices were definitely reasonable for that location of Florida. Conveniently located near the airport with shuttle service, I will definitely stay there again when I'm in SE Florida.
October 21, 2013
Rated 5.0 out of 5.0 by Greg1953 Unexpected
The last few times I stayed at a Holiday Inn I left saying I could do better.But with an emergency trip and no time to really plan ahesd I booked a Holiday Inn room, and doing my trip I stayed at two separate Holiday Inns.I must say it was and will be from now on my really good unexpected pleasure Thank You
October 19, 2013
Rated 5.0 out of 5.0 by carefree777 Great Staff
We were given an early check. The staff goes out of their way to make your stay a great one. I can't say enough about all the people who work there. The food was great.
If we are in the Ft. Lauderdale area it will be a return visit for us.
October 15, 2013
Rated 5.0 out of 5.0 by tara21 Great experience
Great price and excellent room. No issues what so ever will definitely book with them again in the future.
September 26, 2013
Rated 4.0 out of 5.0 by benn430 Great Lounge Service - Missed Breakfast Hours
Enjoyed my dinner in the lounge but missed breakfast due to the start hours. I leave the hotel at 6am and breakfast doesn't start till 6:30. This was the only disappointment with the hotel service.
September 24, 2013
Rated 5.0 out of 5.0 by Andrea0305 Awesome Staff
The best hotel staff - from check in to check out - wonderful and friendly staff.
September 4, 2013
Rated 5.0 out of 5.0 by Sjon Best Rest
At this hotel after a long days work you can always relax. The staff is awesome and the rooms are clean and neat
August 31, 2013
Rated 5.0 out of 5.0 by April21 Comfortable bed, clean room excellent service.
Very nice hotel... Front desk and manager was excellent... Although I didn't utilize pool or room service..I Would definitely use again.
August 30, 2013
Rated 3.0 out of 5.0 by Iwinbig Bathroom door
Room 620 bathroom door wouldn't close, getting jammed against frame, needs attention to insure privacy.
August 30, 2013
Rated 3.0 out of 5.0 by 1thunder good
Don't ask the front deck to call you in the a.m you will be later for your business and your return home.
August 28, 2013
Rated 5.0 out of 5.0 by Brute2001 The only place to stay
Just stayed there for 4 nights this is the only place to stay for me I was working in the Miami area but drive back so I could I stay there love the bar and staff rooms were clean and the food was very good very enjoyable stay
August 26, 2013
Rated 5.0 out of 5.0 by sabeda01 I did not get to interact with Lucy :)
I had a great peaceful stay. I heard there were activities going on around but I felt safe. The room was always clean, housekeeping was awesome and the front desk was great. The pool was also nice after a long busy day. I would definitely come back.
August 26, 2013
Rated 4.0 out of 5.0 by gambler55 Nice room & amenities for a fair price.
My wife & I stay at the Holiday Inn when we visit the Hollywood Hard Rock Casino as it is a short drive to the casino & offers a comfortable, amenity laden quality room for a fair price. The Holiday Inn also offers free parking & a very nice pool area.
August 16, 2013
Rated 5.0 out of 5.0 by Juanka Excellent hotel with a nice pool
We stayed in this hotel after a cruise vacation. This hotel is convenient and has access to all major highways. The rooms are very nice with all the necessary amenities, including a mini fridge. However, I have to state that the air conditioner is a major problem here. Our room had occupancy sensor installed that made my nights miserable. I had to wave my hand almost every half hour in order for the A/C to work, otherwise it will shut down and you will begin sweating.
I recommend the administration to fine tune this system or otherwise find another way to save on electricity. I will not stay here again unless this problem is fixed.
August 4, 2013
Rated 4.0 out of 5.0 I"LL BE BACK
Everyone, except Katrina, was very nice. I stayed for two and half weeks and enjoyed every day. The pool area is beautiful. The lobby could use some new furniture and the breakfast buffet was redundant and not very hot, but overall the value was worth the stay and I will return two months from now. Have been a member of Priority Club for 13 years and I just love the IHG BRAND.
August 4, 2013
Rated 3.0 out of 5.0 by Jaxon34624456 No attention to detail
This hotel appeared nice but had absolutely no attention to detail by the management.
There were no plugs in the room that were easily reachable for a computer charger (the one on the lamp on the desk is set up to not take a large connector).
When the ice melted from the ice machine there were numerous black flecks left in the bucket and in my glass.
No towels in the gym at 7:30 in the morning.
I ordered some food and a beer in the bar. When the bartender brought the food she didn't even bring a napkin or silverware.
I was out of my room from 10 am to 4:30. The maid stopped by at 5:15 to clean by which time I told her to skip it.
When I went to check out at 4:15 am for a 6 am flight there was nobody behind the desk. I called for someone but no one was around for a full five minutes. I left my key with a note to email the bill. 24 hours later, still no bill. I called and asked for it to be emailed. I gave my email address despite being a Platinum member with email on account. Still didn't receive the bill. Finally had to download it from the website.
August 2, 2013
Rated 5.0 out of 5.0 by HWp0314 Great Staff, Great Hotel
I am guessing that over the years I have stayed at this property in excess of 100 times. If I were to guesstimate how many times I have had an issue, I would say maybe two or three, and they have never been related to the staff or the cleanliness. Once was for the main elevators not working and I had to ride in the service elevator. The other two times were for the Internet being down. All three times, the staff bent over backwards to help me out.
They have the queen of the hotel employees working here. Her name is Lucy and she is the first and foremost reason I come back. I am disappointed if she is on vacation or off, but I assure you, her hospitality has rubbed off on the rest of the staff.
I also enjoy interacting with the management. They are always hands on to a problem, checking to be sure it was cleared p, without being too evasive. The food has at the restaurant was adequate until about 5 years ago, but now it is excellent.
The pool is the best in a Florida hotel outside of Orlando. The location of the hotel in relation to the beach and shopping is outstanding and there is a movie theatre within walking distance. Hollywood Beach, probably the most underrated in the state, is only a few miles away.
If you wast to stay at a great hotel in Florida that is not on the beach, but close to the action, come see Lucy and the staff at Holiday Inn on Sheridan!!!
June 28, 2013
Rated 2.0 out of 5.0 by BillLBI Discourteious Staff
We have stayed at this property many times as a matter of convenience.
Our last stay included a 5:45am fire alarm activation which was repeated after about 10 minutes of the first alarm. No announcement was made, when I called the front desk, the woman who answered curtly stated false alarm and then hung up.
When I inquired later at the front desk and spoke to the manager on duty, his reply was not my fault and then dismissed me.
We will be staying at another property on our next visit to Hollywood.
June 11, 2013
Rated 4.0 out of 5.0 by Buzzbait Great Service
The lady at the front desk ,I think her name was Lucy,went out of her way to accomodate our early arrival.Really enjoyed the pool.Wish the bar opened before 5 pm.
June 2, 2013
Rated 5.0 out of 5.0 by JuliaJet01 Comfortable and clean
Only down side was there were people propping up the exit door letting people in. They kept banging on the door which kept waking me up.
Someone pulled the fire alarm early in the morning.
I checked out early because of all the distractions.
May 24, 2013
Rated 3.0 out of 5.0 by suealice If you love cigarette smoke and indifference from GM - this is the place
smoking is allowed in this "non-smoking" hotel at each end of every floor outside an exit door so the smoke comes right back into the hallway and into your room through the door. Housekeeping is very lackluster and my bed was never made! Would never recommend this place for a non-smoker or anyone looking for an apology for lack of expected services. overpriced for what you get!
April 20, 2013
Rated 5.0 out of 5.0 by Chareese overnight stay
very relaxing atmosphere, rooms were clean, awesome outdoor area.
April 12, 2013
Rated 5.0 out of 5.0 by Louise Helpful and friendly staff !
I would recommend this hotel to my friends, A beautiful pool and patio area ~ location is close to shopping and not far from the beach, airport and cruise port.
Only wish complimentary water had been in the room. Overall experience ...GREAT!
April 8, 2013
Rated 3.0 out of 5.0 by megc Two night Stay - Consecutive Weekends
Arrived late for first night stay and was warmly greeted and had a great stay. This was our third night at this location and re-booked as we liked everything about it.
Returned a week later for a one night stay and was satisfied with the room however the location was horrible. 5th floor corner by the interstate. Loud traffic all night long and if that wasn't bad enough the neighbors were in and out of their room all night long, slamming the door every time.
Am a Priority Club member and when checking in heard another party talking about rates and even though we booked weeks in advance I believe that we may have been better off walking in off the street and asking for lowest possible rate.
March 31, 2013