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Rated 4.2 out of 5 by 664 reviewers.
Rated 3.0 out of 5.0 by good location location is good but the hotel need a make over, rooms look old and in my room power outlet for computers not working and also TV was not working when we return to the room, I am a platinum member but room was not upgraded. used to be a good hotel but disappointed with last stay. August 20, 2013
Rated 5.0 out of 5.0 by Great location and service Anyone visiting Hongkong for the first time, staying in this hotel will be a truly great experience. Hotel staffs service are great and even have a travel desk for local tours. Shopping heavens are within walking distance for you to shop till you drop. Rooms are clean and well make-up each day. I won't hesitate to recommend this hotel. August 17, 2013
Rated 5.0 out of 5.0 by 服务优秀 首先,进入酒店的第一印象就是很气派,奢华中带点朴实.有很多热心的员工,虽然都很忙碌,但是忙碌中都井然有序,非常好.由于是早上10:30到店的,接待的美女也还是帮我办理了early check in,让我坐了2个小时的火车可以好好休息,非常感谢.在住期间有遇到过一些问题,员工都可以快速积极的做出反应.房间的卫生非常的好,能让人舒适的休息.更重要的是,每个员工基本上都能说流利的普通话,这个是我最喜欢的一点.每位员工的服务都很积极热心.房间中的送餐非常好,口味都很不错,房间中居然还有免费送的Bible,非常好,酒店在枕边书是这么有意义的书籍,非常感谢.希望以后还有机会可以来这里入住.非常喜欢这里 August 16, 2013
Rated 4.0 out of 5.0 by Constantly unspectacular but good service. We arrive very late at night and were honestly informed that it was not worth upgrading for the lounge as it was already closed and we'd be leaving in the morning. We were offered two complimentary drink vouchers by the person checking us in. The room was the normal functional Golden Mile room, everything worked, nothing was great incl. the view. Due to pricing/location I'll be back for sure! August 16, 2013
Rated 4.0 out of 5.0 by Very nice hotel in HK city near with many stores/our family very comfort to stay more longer in this hotel. please less smoking area & open the breakfast time more ealier while we should check out to the airport cause more early. August 14, 2013
Rated 4.0 out of 5.0 by great experiences 7 family members of mine were enjoyed staying for 4 nites in 2 big family rooms.We were surprised for the room capacity.Great i would say. Good , polite and helpful staffs. Indeed i will go back again for my nest visit. Good location for shopping and eating. 1 minute walk from underground .Comfortable beds and clean room. August 14, 2013
Rated 5.0 out of 5.0 by Amazing experience Very good location, just 2 mins to subway and 10 mins to Harbour City on foot. Excellent service in hole traveling. If you go to HK, the hotel is a good choice. August 8, 2013
Rated 4.0 out of 5.0 by When only the best will do Great Hotel in a great location situated along Nathan Road ,if you are a shopaholic this is where you need to be. You literally cannot get any better than this. It's right on Nathan Road. Walk in either direction and you've got something to do. The staff are incredibly gracious and quick Andrew at the front desk was exceptionally helpful .The hotel is so close to MTR stations, shops, restaurants. There was a fantastic breakfast served every day at the Bistro on the Mile. It gets very busy so well worth making sure you get there in good time to get a seat and not have to queue. We had a late flight the day we left and although we already had late checkout, they extended it at no charge so that we didn't have to wait around to be picked up. Thank you Holiday Inn. The hotel may carry less than 5 stars, but you feel the people there treat you five stars. The hotel gives extra value for what you pay, and I look forward to our next stay. August 8, 2013
Rated 4.0 out of 5.0 by Excellent food and perferct location The hotel's location is excellent which is not far from harbour city.You can walk to the shopping mall within 10min.The staff service is fantastic.You can get the help easily.But the checkin or out is a little bit slow due to the travel season.In all,worth choosing. August 8, 2013
Rated 4.0 out of 5.0 地理位置特别棒 酒店本身的设施有些旧了,但是服务还不错。地理位置非常棒,特别是去香港购物的话,是间性价比很不错的酒店。 August 8, 2013
Rated 4.0 out of 5.0 by Kids Friendly Hotel We stayed at this hotel with our two kids for 5 days. The standard room including two double beds was spacious enough to stay in. The swimming pool on the top floor was also a cozy and lovely place and the kids really loved it. The best part about the hotel was our two kids could enjoy free breakfast meal every morning. In addition, the hotel was right in front of the Tsimsachui station(Exit N5) and it was very convenient to go everywhere. Holiday Inn Goldenmile Hongkong is one of a few hotels where you can take your kids and have a good time. August 7, 2013
Rated 5.0 out of 5.0 by great place - will always come back From the warm greeting to all levels of attention to guest needs, this hotel is a perfect place for leisure and/or business. August 7, 2013
Rated 4.0 out of 5.0 by bed is comfortable but great locations the family room is comfort the toilet is clean but the carpet of the room is dirty n got smell so must do carpet shampoo to clean up the smell n stains. the pillows stil very soft can't sleep well . but generally is ok. location is fantastic can easy find the restaurants . August 3, 2013
Rated 4.0 out of 5.0 by Front desk personnel As always, my stay at Holiday Inn Golden Mile was excellent. Your hotel has become our home every time we come to Hong Kong. There is just one thing different this time from our previous stays in your hotel. The front desk lady who checked us in was not that friendly and accommodating compared to the others. We have been in your hotel many times and we can easily notice the difference. Maybe we just caught her on a bad day. We will still come back on our next trip to HK. Thank you. August 1, 2013
Rated 4.0 out of 5.0 by Good location but a bit outdated Stayed there for 2 nights with my reward point, staffs were helpful and good service. Fast check-in and check-out, no charge at check-out because of reward night. However, when I come back home I noticed that there is a charge on my credit card showing US$ 5.16 (around HK$ 40), and foreign transection fees US$ 0.15 that I don't know what's that for? It would be helpful if I can see the charge during check-out or notify me what this charge was for rather than just charge to my credit card. July 26, 2013
Rated 3.0 out of 5.0 by nice location Nice location. Easy to go everywhere from the hotel location as MTR station is right next to the hotel. However, the hotel staffs are not very friendly to kids. July 22, 2013
Rated 5.0 out of 5.0 by Great service The service is excellent. We arrived early at noon and they allow us check-in at that time and offered many extras to us. The room is comfort, not so little space like others in Hong Kong. They provide many amenities in the room such as three towels, two types of pillow and shower kit. July 21, 2013
Rated 4.0 out of 5.0 by A very good and extremely convenient hotel. I have stayed here multiple times over the past 5 years because it is in an EXTREMELY convenient location: My favorite tailor is in the basement level shops area, the best money changer and low cost laundry is on the next block, a 7-11 is just across the street where I can buy SIM cards for a HK phone for my stay, and there are two nice malls with excellent restaurants across the street (on on the left side and one directly across). The convenience of its location is truly hard to beat. The service has always been very good. For this last visit, the front desk, bell hops, executive lounge personnel, and restaurant staff all provided excellent service. As far as service goes, this has to be one of the best Holiday Inn's in the world. No other Holiday Inn that I have ever stayed in has been as good as this one. During my last stay, I came with my family and was happy to be able to upgrade my room to a suite for what I thought was a reasonable price. The suite was far more comfortable than the regular bedroom that I had booked. What are the shortcomings? 1. The pool is mediocre - but there is nothing they can do about it because there is no space for a better pool. 2. Views from the rooms are not good - but there is nothing that can be done about it because of its location right in the heart of Kowloon. So when staying here don't expect a great pool or nice views. Stay here for the exceptional location, very good service, and nice facilities. If you are looking to stay in a hotel within this price range, I highly recommend it. July 20, 2013
Rated 5.0 out of 5.0 by Great hotel fabulous staff comfortable beds I really enjoy stay at the Holiday Inn Golden Mile. This is one of my favourite hotels in the Holiday Inn chain. The staff are always friendly and helpful. The girls on the club floor remember you from one visit to the next making you feel like part of the family. We have had three stays in the past year and will be planning our next visit as soon as we go home. The rooms are always well equipped with the most comfy beds. Centrally located a must stay for all travellers. July 18, 2013
Rated 5.0 out of 5.0 by kind of like home I have been staying at the Golden Mile for years now and I find the experience to be exceptional in all categories. The staff are wonderful, friendly, warm and attentive. The amenities, the restaurants, the gym, the pool all make a little oasis in TST that allows you to forget that you're in a bustling, crowded city that never sleeps. I recommend the HIGM to anyone. If you are on business, the location is perfect and meeting facilities are great. If you are exploring Hong Kong, then this is a great base to start from and even better to come home to. You are 5 minutes from the Star Ferry and the harbor, right next to the MTR and in the middle of the Kowloon shopping district. At any rate, whatever one finds themselves doing in Hong Kong, you can't find a more pleasant hotel to spend your downtime. Thank you Golden Mile! July 16, 2013
Rated 4.0 out of 5.0 by comfortable room n good location we handled at frontddesk by mr calvin he was very helpful and warm staff. overall we were very satisfied when we stayed there July 12, 2013
Rated 5.0 out of 5.0 by home away from home Have stayed here many times and look forward to returning. This hotel ticks all the boxes with great service, wonderful breakfasts and perfect ambience. Look forward to my return. July 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great food Hotel located near major shopping mall. Transportation of all kind are within reach. The only downside is the hotel should upgrade their remaining old rooms. It doesn't worth paying for the old room at the current price. July 10, 2013
Rated 4.0 out of 5.0 by Good Hotel Elements I would assume the elements to be a good hotel should consist of nice/comfort room, good food, safe environment, convenient, good services, etc. I found almost all of them in Holiday Inn Golden Mile. Well, of course, not everything is perfect. I would recommend a supervisor to train their subordinates, especially during the high pitch noise, back in the office instead of in front of the customers in the top executive club. Other than this, everything looks great. July 9, 2013
Rated 2.0 out of 5.0 by It would have been great BUT ..... My sister lost PHP7000. in her wallet in the room during our stay June 27-30, 2013. She discovered it when we got home and she needs to use the Pesos. July 8, 2013
Rated 5.0 out of 5.0 by always good I always stay at the Holiday Inn Golden Mile every time I am in Hong Kong, tried all the other hotels but for service, location, food, amenities and of course the best staff in Hong Kong, I always stay in the executive floor and feel its a home from home probably due to the great welcome I always receive from the Club lounge staff. July 6, 2013
Rated 4.0 out of 5.0 by recommended! i love the location of this hotel and i was very grateful that they allowed me to check-in earlier than the check-in time. we were assigned on the 10th floor, it seems that rooms on this floor are not yet refreshed but they are clean. the drain of the tub gets clogged after we took a bath but it was not such a big hassle since once we came back to the hotel at night the room is clean again. i also love he recognition of being being a platinum member, i get chocolates everyday. July 5, 2013
Rated 5.0 out of 5.0 by 方便舒服的酒店 每次到香港,几乎都住在这家,装修后,环境更加上一个台阶,前台服务越来越周到,房间越来越舒服!酒店位置一流,交通、购物和美食非常方便。但人也越来越多,特别是早餐时,有点乱! July 4, 2013
Rated 5.0 out of 5.0 by Quick and easy check in and check out Overall excellent,,they even let us in earlier because the room is ready, July 3, 2013
Rated 4.0 out of 5.0 by Excellent Service and Executive Lounge I travel to Hong Kong regularly but this was the first time I have stayed at this hotel since 2001. I was very impressed with the room, executive lounge, gym facilities and most importantly the staff. This is a premium property in an excellent location and I will certainly return on future business trips to Hong Kong. July 3, 2013
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