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Rated 4.2 out of 5 by 565 reviewers.
Rated 4.0 out of 5.0 by Good stay Hotel is in a good location but a little bit $$$ for the age of the Hotel, but still has very good service from all the Staff. December 16, 2012
Rated 5.0 out of 5.0 by Distinctive Hotel (Holiday Inn Golden Mile) We are full of praises for the hotel and its staff. December 16, 2012
Rated 3.0 out of 5.0 by Terrible Shuttle Bus Service! The hotel is ok. However, the shuttle bus from airport was under the hotel name, but the bus driver stopped the bus in the street, and asked me to carry my 3 luggages walked cross the street to the hotel, and told me because hotel didn't allow him to stop the bus in front of the hotel!!! How come! The worst was that day was in hard rain! December 13, 2012
Rated 5.0 out of 5.0 by HK-Business Trip I recently statyed at the Holiday Inn Golden Mile while traveling on business from the US. My first experience in a Holiday Inn in Asia, and was impressed. The doormen were all knowledgable and helped me find my way when I needed direction on where to go as this was my first trip to Hong Kong and needed to be pointed in the right direction a few times. I will most likely stay here again and stay on the executive floor again as I liked the very personal touch that added including the staff remebering my name. The breakfast was overall good. December 13, 2012
Rated 5.0 out of 5.0 by Very Pleasant Stay at the Holiday Inn I have travelled extensively for many years for business, and l must say that my last stay at the Holiday Inn was a very pleasant one indeed. The staff are incredibly friendly, and nothing is too much trouble. This extends into the kitchen, where a special request was not only executed without issue, but l even received a follow up phone call to ensure l enjoyed their interpretation of the request. I look forward to coming back in the New Year. Many Thanks to all of the staff for making my stay so comfortable. December 10, 2012
Rated 5.0 out of 5.0 by Nice size rooms and beds This is the hotel my family always stay in when visiting Hong Kong. Like New York, most of the hotel rooms and beds in Hong Kong are very small. So far, I am only able to find a room with 2 beds and each bed is in full to queen size in Holiday Inn Golden Mile. Also, hotel service is always excellent. December 10, 2012
Rated 5.0 out of 5.0 by Excellent & Welcoming Service As a Platinum member, the Priority Club team always does a fabulous job in preparing for my arrival with advance welcome and special request. The hotel always gives a very heartwarming feel and service, front desk staff are great and efficient. Makes me want to return to Holiday Inn Golden Mile every trip.... and they succeeded!! I stay at this property on every trip I make to HKG ever since 2010. December 9, 2012
Rated 5.0 out of 5.0 by Wonderful bed and great reception service Ideal location to consume local fares. Easy walk to the Star ferry and then walk to Peak tram from the docks. Staff were very efficient and helpful. Since I was a Platinum Priority club member, I was pleasantly upgraded to a suite and complimentary WiFI access. All round fantastic 2 nights stop over. Very highly recommended December 6, 2012
Rated 4.0 out of 5.0 by Excellent location, nice front desk Recently took families on vacation and stayed for 2 nights. Excellent location, and the front desk team was great. The bar waitress on the M floor was not that welcoming, bothered by my big group of families? December 6, 2012
Rated 3.0 out of 5.0 by Location Location Location This is my 5th stay in this well located property. Easily accessible to MTR and TST shopping area is at your doorstep. Although the property is a bit old but generally good value for money. December 1, 2012
Rated 3.0 out of 5.0 by Comfortable room, but was not greeted as priority club member Upon check in, in my previous experiences with Holiday Inn Hotel, I was always greeted as a Priority Club Member, provided with Member's privileges. To my surprise, this time, they don't even acknowledge me as a member and I need to search through my e-mail to find out my membership number. No wifi was provided, so only after I get into a wifi in Hari's Bar, I can proof my identity as a member. This experience shows very poor attitude from the check in staff. They should've been more prepared when a Priority Member is due to arrive. The room and other services are very good though. Full marks for this. The room was very spacious. December 1, 2012
Rated 4.0 out of 5.0 by Good location. Good location, friendly staff, excellent services. December 1, 2012
Rated 5.0 out of 5.0 by Great location and very comfortable room The hotel is very well placed for shopping and access to the MTR system (station within yards of the front door) The staff were very attentive and helpful. The Club rooms and lounge are exceptional and we realy enjoyed the variety for breakfast November 30, 2012
Rated 4.0 out of 5.0 by great location and good rooms Overall experience was good.Had an initial problem during check in.The rates that I had booked on the web site was different from the rates that were given to me for confirmation during check in..Luckily I had the print out of the booking confirmation and hence the matter was sorted out. November 29, 2012
Rated 5.0 out of 5.0 by Well Hotel Good place to reach the CBT,comfortable room and high service standard,will be my first choice in HONGKONG November 28, 2012
Rated 4.0 out of 5.0 by Great Location and nice facility I stay herer whenever I visit Hong Kong. There is easy access by ferry to the island. There are a lot of conveniences close by. The accomadations are very good for the price. November 27, 2012
Rated 5.0 out of 5.0 by Very confortable hotel Absolutely recommend this hotel. Value for money, location and very friendly staff. November 25, 2012
Rated 4.0 out of 5.0 by Best choice in the neighbor area Great place to stay when shopping in HongKong. (1) Many shops along the Nathan road, and very easy transporting. (2) Room is the best within this area, spacious and full equipped, even with an iron. (3) Staff really friendly and helpful. I will come back when next trip to HongKong for sure. The only cons I can find out is hard to find the entrance from subway station, looks like a shopping mall from outside. November 23, 2012
Rated 4.0 out of 5.0 by A traditional, full service Holiday Inn The Golden Mile is a property that has managed to keep some of its competitive edge in Hong Kong despite the arrival of "lower end" HI Expresses and "higher end" Crowne Plazas on the market. I have been a customer there since the 90s. In recent years, The Golden Mile has not been so frequent as earlier, but is the choice if, for example, there are late evening events in the area. The catering side is excellent, the Breakfast Buffet offers more variety than those of some of the Crowne Plazas in Hong Kong. The Club lounge feeds you well albeit there is no view to watch. I am careful to notice what has been cancelled and what added. The Bfast buffet at the Golden Mile has maintained its value. And there are some "service icons" left. I should mention the lady meeting the customers at the Breakfast Buffet. I think her English publicity name is "Liz", the real name in Cantonese, of course, is something else, as customary in Hong Kong. She recalls long time customers and often has a friendly comment. I must add that the hotel is not easy to recognize on the Nathaan Road side. Some years ago the corner windows were given over to other enterprises and the sign for Holiday Inn is visible only directly above the entrance. I presume the hotel thinks most customers arrive using cabs or shutlles. I belong to the minority that uses the MTR and the busses. If booked to stay at the Golden Mile, the easiest way from the Airport is bus A21, It takes you almost to the door, and costs a fraction compared to the Airport Express - that then requires a shuttle to be used and that waiting time added to the overal travel time. November 22, 2012
Rated 5.0 out of 5.0 by Great experience with Holiday Inn - Golden Mile Overall I had a great stay at Holiday Inn - Golden Mile. The room is so spaciuos and cozy. I just simple like the bed and pillows which are so comfortable. One suggestion, it will be great if there is staff standing close to the glass door near to exit to Nathan road to assit guest as some might have to handle the luggage at the same time open the door. November 21, 2012
Rated 5.0 out of 5.0 by excellent stay The Holiday Inn Hong Kong Golden Mile is a very nice hotel, rooms are large and high quality bed. I enjoyed it very much. I will come back and stay there again. November 20, 2012
Rated 5.0 out of 5.0 by Free Wifi I was surprised to experience the Free Wifi service to all Priority Club members who stayed in Holiday Inn Golden Mile. It was a big plus to hotel guests who frequently stay. I was able to enjoy my stay because of the information about Hong Kong which is easily accessible by using my iPad or computer. Also, it was a pleasant and unexpected savings on my part. Everytime I go to Hong Kong, I've been staying in the same hotel. Over the years, Holiday Inn was able to reach my expectations- quality of service and good location. People were very helpful and nice. I noticed that there was a price increase but still, value for money. Thank you for the wonderful experience during my 6-day stay. Hope the hotel and Priority Club could offer discounts exclusive to loyal patrons. Also, hope to have the same experience when I come back. November 19, 2012
Rated 5.0 out of 5.0 by Excellent location and great service We booked 2 rooms at this hotel and were very impressed by the effort the team made to ensure our stay was very enjoyable. Staff made contact prior to our arrival, to ensure the details were correct, enquired as to our requirements and ensured we had adjoining rooms, Executive room and a cake for our son's 21st Birthday all made our group feel special. The facilities and location, close to the Star Ferry terminal and many retail outlets, enabled us to enjoy a wide variety of sights and activities during our stay. A very enjoyable few days in Hong Kong, with a very friendly team of staff, who work very hard to ensure you are fully satisfied with all aspects of your visit November 19, 2012
Rated 5.0 out of 5.0 by Very efficient service / Warm reception Our reservation was managed efficiently. When we arrived the hotel, we didn't encounter any problem or delays in checking in. Also, We stayed there during my mother's 65th borthday and I reallly appreciate the kind gesture the hotel staff did for us by sending a complimentary cake with birthday candles which made the occassion more special. Thanks November 18, 2012
Rated 5.0 out of 5.0 by Excellent location; attentive staff We found this hotel to meet all of our needs and were particularly impressed with the competence and friendliness of the staff. It was centrally located and we were able to walk to most places, including getting the ferry to Hong Kong. November 17, 2012
Rated 4.0 out of 5.0 by I am a REGULAR to this hotel. I am a REGULAR to this hotel, and would comment that I am generally happy with the services provided by this hotel. November 16, 2012
Rated 3.0 out of 5.0 by Another stay without highlights / disapointments The check in procedure was tedious, despite the online easy/early check-in forms filled out. Everything from lounge access to late check out cost extra even as a so-called gold member. The extra for the lounge however, was more than worth it. appetizers and breakfast were great. Check out was another ordeal because of total chaos in the lobby! But thanks to the location I'll most probably be back! November 15, 2012
Rated 4.0 out of 5.0 by All comfortable generally, worth staying Food good and comfortable but be prepared to wait if you want eggs for breakfast. Long queues as only 1 person cooking them. November 15, 2012
Rated 5.0 out of 5.0 by The best for the price paid It was a 24 hours experience in this hotel, and the hotel is as good as it was back in 2004 the first stay. Convenient location and inexpensive room rate make this hotel one of the best choices for short or long stay in HK. November 15, 2012
Rated 4.0 out of 5.0 by 优质服务,位置便利,性价比价高 1.酒店前台工作效率很高,服务很周到。 2.酒店位置便利,适合旅行居住。 3.酒店价格合适,性价比价高。 4.感觉唯一的缺点,酒店大堂太过吵闹,特别是入住高峰期时。 November 12, 2012
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