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Rated 4.2 out of 5 by 563 reviewers.
Rated 4.0 out of 5.0 by Good location Excellent buffet breakfast . Large bedroom. Hotel located near MTR, Star ferry terminal April 12, 2014
Rated 5.0 out of 5.0 by Amazing location, faultless staff, great overall Fantastic location right in the middle of the action in tst Very clean rooms, always promptly serviced Fantastic breakfast- best selection I think I've ever seen! Stuff wee extremely helpful, friendly, smiley! Would definitely stay there again April 12, 2014
Rated 5.0 out of 5.0 by Good Hotel Holiday Inn Golden Mile is my first choice while traveling to Hong Kong for business. I have some bad experience last time but Nicole Ng, the reception manager helped me to resolve. She is a very nice lady that helping everyone to resolve all issues. Good work. April 11, 2014
Rated 5.0 out of 5.0 by Clean room, great location My husband and two children (9 and 11) stayed at the Golden Mile Holiday Inn for 5 nights. This hotel is in a great location. Close to museums, MTR and shopping. The hotel was clean and the staff was very pleasant. Our room was very nice. Breakfast buffet was very tasty. The workout room is very clean and the equipment is nice. I would recommend this hotel and we will be back again. April 9, 2014
Rated 5.0 out of 5.0 by 大堂比较乱。 其它尚可,服务一流,房间也让人感到舒适,就是设施略显陈旧,尤其在大堂区域,太杂太乱,人员嘈杂,设置有点混乱,可进行改进。 April 8, 2014
Rated 5.0 out of 5.0 by A good place Positives Rooms are big for a Hong Kong hotel. They are clean and staff are very attentive. Breakfast is a good spread. Hot pancakes in brekfast was a delight Negatives Prices are high (!!!), Indian part of breakfast is vert bad. April 5, 2014
Rated 4.0 out of 5.0 by It has improved so much Hotel has improved so much. Either the sleep quality, free wifi, services which all have improved. I will stay this hotel again. Great value for the price! April 4, 2014
Rated 5.0 out of 5.0 酒店位置便捷,交通方便。 总体来讲,酒店令我非常满意。已经不是第一次入住了。唯一一点就是觉得酒店四周,人员有点杂乱。有时会让人觉得有点不安。不过并不影响入住心情。 April 4, 2014
Rated 4.0 out of 5.0 by Good Location, but noisy Very convenient location, right in the heart of Tsim Sha Tsui. Executive Club is excellent. The problem is that the hotel is too busy, didn't feel relax in the public areas. Spending too much time in Checkin/Check out. The sheet and quilt wasn't confortable as expected. April 3, 2014
Rated 5.0 out of 5.0 by Executive Club Love it. The staffis very friendly and remember us from year to year. While the new club is beautiful, we loved the old one better as the layout was better for getting acquainted with othe guests. It also had a warmer feeling. April 2, 2014
Rated 5.0 out of 5.0 by Nice & clean hotel with little noisy at room Good location at tourism area, with big enough space in room. Unfortunately some noisy during the day and evening. April 2, 2014
Rated 4.0 out of 5.0 by Good Hotel A very good hotel with excellent customer service. I arrived early after an overnight flight and they put priority on getting my room cleaned for an early check in. Will stay there again if I visit Hong Kong. April 1, 2014
Rated 2.0 out of 5.0 by Last time I stay here I have been staying at Holiday Inn Golden Mile when on business in Hong Kong for some time, and my stays have been progressively getting worse in service and the way in my opinion how a Gold Elite member should be treated. The Golden Mile has become all about up selling, not providing service to regular members. The room I had on the night of the 24th Mar, was an absolute disgrace, very small room, very very small washroom area, and unfornately was not clean. The reception had attempted to up sell me for a further 175 HK dollars, I should have taken up the offer. I checked out on the 25th Mar, and returned on the 27th March for 1 night, endless to say I took the upsell on this occasion. This will be my last visit to Holiday Inn Golden Mile, I will be staying elsewhere in the future, March 31, 2014
Rated 4.0 out of 5.0 by Great customer service we had a small problem with our reservation upon check in, but I was so happy to run into one of the night managers, Kenneth Tsang. He was extremely helpful on my previous stay about 6 months ago, and he gave me his business card and told me to contact him if I had any more issues in the future. He remembered helping me last time, and was more than happy this time to assist me again with my booking. He got us settled into our room, and ensured that he will look into the problem and fix it for us. I am a elite platinum member, and he gave us complimentary breakfast buffet vouchers for our 2 days stay and a welcome fruit platter because of the inconvenience caused. He was extremely efficicent and made sure that our stay was comfortable and enjoyable. Definitely recommend this hotel and will definitely be coming back to stay at this hotel again when we visit family in Hong Kong. March 31, 2014
Rated 4.0 out of 5.0 by Nice stay The location is one of the best and you may able to find anything you need within walking distance. The room is bit old (cos the hotel is built in 1970s) and general stay is fine. March 31, 2014
Rated 5.0 out of 5.0 by outside noice As this hotel is situated at a very busy night life area, it can be pretty noisy until early in the morning. March 30, 2014
Rated 4.0 out of 5.0 by too noisy due to singers singing the whole nights, from street. too noisy due to singers singing the whole nights, from street. No one stop one or they should not allowed to have this activity around hotel, specially between 11:00pm till next morning. I was really waken up by the noisy . March 30, 2014
Rated 5.0 out of 5.0 by Overall Great Experience When one comes such a far distance (New York), you hope that the hotel experience in your final destination is a good one. I knew I wanted Kowloon and I wanted to be on Nathan Road, close to the ferry, and the HI is just that. The check in staff was as professional as can be. The room was perfect, the bed was very comfortable and the bathroom features were modern and very efficient. It was delightful just sitting in the lobby and people watching, and Hari's Bar was great for people watching as well. There was absolute value for the cost and I would stay in the HI Golden Mile on my next trip to Hong Kong. March 29, 2014
Rated 4.0 out of 5.0 by Great bed and location but inconsistent rooms Overall stay was relaxing and comfortable. However, our travel companions got a nicer floor and room compared to the one given to us. We were on the second floor and they were on the fourth which looked like it was newly renovated since the furnishings looked new and updated. Housekeeping also left an item which belonged to the previous guest which is not a big deal to me but surprising since I have not experienced it before. We will definitely stay in this hotel again but this time I will specify which room I want. March 29, 2014
Rated 5.0 out of 5.0 by 服務態度很好! 在酒店裡面開會,覺得很舒服! 客房也很乾淨! 酒店結合商場可以逛逛買東西,離地鐵站也很近! 可以到處走走 March 28, 2014
Rated 4.0 out of 5.0 by 位置便捷,舒适杜高。 因为酒店位于繁华的弥敦道,交通方便,适合所有休闲旅游商务人事。酒店整体环境很好,服务也到位。加之有免费的运动室,游泳池和桑拿,非常适合一天工作或游玩后放松身心。 March 27, 2014
Rated 5.0 out of 5.0 by Bathroom Ameneties It would be good if you can provide shaving foam and better razors for shaving. March 27, 2014
Rated 4.0 out of 5.0 by schlechter Geruch im Zimmer auch im Nichtraucherzimmer ausgeprochen strenger Geruch March 25, 2014
Rated 4.0 out of 5.0 by Best location and nice staff. - Best Location. - Nice staff. - Easy to access MTR. - Very near to any attractions. March 23, 2014
Rated 5.0 out of 5.0 by Exemplary service and Ideal location Fantastic service and ideal location. Could not fault at all. There was a surprise complimentary fruit platter delivered to us for the inconvenience of our room not being available on our arrival. This was totally unexpected due to the fact we arrived hours before the posted check in time and were not expecting the room to be available until 1400hrs, but this gesture was truly appreciated. All services were of the highest quality and staff were friendly, helpful and totally professional. I have already recommended the Holiday Inn Golden Mile to our friends. Thank you for an enjoyable stay. March 23, 2014
Rated 5.0 out of 5.0 by Great service The staff is very friendly in the hotel,especially the receptionist Souce is very kind and helpfulSweet welcome letter and fruit .There are plenty of food options around ,and also shopping.Thank you for the perfect service ,we will choose the hotel again while we visit HK March 22, 2014
Rated 3.0 out of 5.0 by Room did not meet Executive Criteria Room was booked as an executive .....but only one person could use the bathroom at any one time ! Also old and outdated...shower over bath and plastic shower screen.. Horrible view out window Staff very good, bed comfortable , location to wharf,shops and transport good. March 21, 2014
Rated 5.0 out of 5.0 by 服务完美 酒店的地理位置非常好,出了地铁口就是酒店,非常的方便.酒店的每个人都非常的热心,笑容亲切,礼宾的各位员工都非常的积极热心,巨细靡遗的告诉了我游玩的地方,还特意在地图上标注.前台的员工也很好,告知了相关折扣,让我在入住期间享受到了美味的东西.这次是第三次来这里了,第一次是去年的8月住的是17楼,享受到了Free Up-garde,房间确实的舒适,第二次是去年的9月在12楼,干净整洁的双床房间,这次是第三次来这里,在8楼,房间还是一如既往的好.不过还是比较希望可以以后有Free Up-grade在高的楼层,也许是因为mainland追求高楼层的体验的心理在作怪吧. 前台的员工在这次入住的时候能清楚的记得我上次入住时间,非常的意外,有真正回家的感觉,感觉得到了重视.和尊敬.well done!另外,酒店的餐厅安排的宵夜非常的丰盛和好吃,太多的美味,让我流连忘返. 总的来说,每次入住都有不一样的体验,计划5月生日的时候再回来这里来. March 21, 2014
Rated 1.0 out of 5.0 Desorganised reception, old rooms very disorganization reception, was given horrible old room...never all worked completely different from what it was advertised March 21, 2014
Rated 3.0 out of 5.0 by Great Location Overall experience is OK, however if the hotel could provide complimentary breakfast for IHG member that do redemption will be a plus point. March 20, 2014
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