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Rated 4.2 out of 5 by 642 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay! We had a wonderful stay. Coby and Eugine took care of us really well. They even helped book a restaurant at the Intercontinental for my Dad's birthday! Thank you! Will come and stay again. June 18, 2014
Rated 4.0 out of 5.0 good location Hi, I can strongly recommend this Hotel for it's location in the center of Tsim Sha Tsui. The overall impression is a bit old, some old waterleakage marks on the roof of the reception, but staff is making up for all the bits and pieces of wear and tear... June 18, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 床铺舒适,服务一流。網站很麻煩,還要打至少50個字,那我真的就不知道要輸入什麼了!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 June 18, 2014
Rated 4.0 out of 5.0 Thumbs Up Holiday Inn Golden Mile is a hotel that brings back a lot of memories as it was practically the only hotel our family stayed in when we travelled there almost annually. I was a small child when I first stayed there and now I am deep into middle age and still finds it just as nice. What made this recent stay even more highly commendable is that I left my wallet in the room safe and had to travel back from the airport to pick it up. The staff there were honest and very helpful with the duty manager himself returning my wallet to me. Thumbs up! June 16, 2014
Rated 4.0 out of 5.0 by tried to explain I normally get a room very near the lift and when the staff informed me that these were being renovated, they gave me one further down the hall. In this trip, my husband was with me and he had just recently been injected for his knee problem, too. The staff took extra attention to explain why my personal requests and preferences in my profile as a platinum member, could not be all satisfied. For this, I Thank you. June 13, 2014
Rated 5.0 out of 5.0 by In the heart of Kowloon This property was a great find - convenient to MTR and shopping, right in the heart of Kowloon and near the Ferry Terminal. Was much better than most stateside Holiday Inn properties and had nice touches that made the stay comfortable. The integrated nightstand/lights/HVAC system took some figuring out, but all in all a location good for visiting Hong Kong. June 13, 2014
Rated 4.0 out of 5.0 Concierge Staff very efficient My family and I appreciate the assistance of the Concierge Staff with directions, points of interest, Church schedule, money changers etc. Due to heavy rains, they were always prepared to provide a helping hand to keep us comfortable and worry free in-spite of the weather. June 13, 2014
Rated 5.0 out of 5.0 by Great...everything... I have not much to say but everything is great for me and my family. Great Location. Great Staff. Great Room. Great Access to transportations. Great Shopping Location. And all of those greatness when I am travelling alone, with my wife or even with my kid and toddler. June 13, 2014
Rated 5.0 out of 5.0 by Best Value and Location in Hong Kong The staff is wonderful from arrival until departure. Everything is thoughtful and service is rendered immediately. The location of this hotel is convenient and secure. The comfort of the room is excellent in all aspects. I have stayed at this hotel many times over the past 10 years, and the quality is consistently high and I have never encountered a problem. June 12, 2014
Rated 3.0 out of 5.0 by Convenient location but needs upgrading. The hotel is in a great part of town and very close to the MTR and shops. The service staff are fantastic but the facilities are in desperate need of renovation. It's a bit pricey for what you get. June 12, 2014
Rated 4.0 out of 5.0 by Good Location The Hotel is really in good location surrounded by MTR, shopping malls. The staffs are very helpful to give you the direction where to go. Even though the room is not as big as we thought but we will consider to choose this hotel again for our next trip. June 11, 2014
Rated 3.0 out of 5.0 Un buen hotel pero..... Siempre desde hace 30 años me hospeo en este hotel cada vez q voy HKG, muy bien ubicado, personal amable, buena comida, como siempre he ido, me da pena que las habitaciones comparando con otros hoteles ya se ven más antiguos, aunque ahora están remodelado algunos pisos, pero con mal criterio, pues no entiendo porque a los remodelados le han quitado los muebles con cajones o gavetas, un turista pasa mínima 3 a 4 días y en la ciudad del shopping donde cree que uno puede guardar sus cosas? Favor tener en cuenta uno de las pocas habitaciones no muebles es 204. Por lo demás esta muy bien su restaurant Bistro ofrece desayunos y cenas fabulosos Porque quitaron la carta del Room service en las habitaciones? Extrañe su Singapore noodles que era muy bueno Felicitaciones personal muy pero muy amables June 11, 2014
Rated 5.0 out of 5.0 by Great staff Good hotel in the heart of the city. Breakfast was excellent. Staff was very frandly. June 10, 2014
Rated 1.0 out of 5.0 by Roaches During my stay, the first night (mid night)I was woke up by a very "LOUD" noise from next room. I had to call the duty Manager to keep them quiet. After that, unable to sleep till another 2 hours). The second night, CORK ROACHES were found in the room and bathroom. I complaint to the duty Manager, (They also took the picture of the dead roaches that I killed). They changed another room for me. The only compensation I got is to use the "executive lunge"! I told them that was not good enough! (If you found roaches in food, are you going to pay for it!) I was expecting the hotel to waive all my hotel bill...but nothing happened! The new room we move to....there was a leakage from the sink....contacted the duty manager again! They fixed the issue....but no compensation for the issue! This is the worse hotel staying experience in my life time! I will not recommend anyone and myself to stay at Holiday Inn Golden Mile or any other Holiday Inn! June 9, 2014
Rated 5.0 out of 5.0 by Great Experience, Highly Recommended!!! Friendly staff, comfortable room and great location. Highly recommended to all, especially to those travelling with family. June 8, 2014
Rated 5.0 out of 5.0 by 二大二小,雙人床雙床,適合家庭旅行 辦理入住手續非常快,服務員非常細心,有達到我的訂房需求~ 辦理退房手續也非常快,服務員非常熱心~ 搭乘機場快線時需等候,但是沒有椅子坐,腳很痠! 床鋪大小正好適合我們二大二小,非常剛好、滿意! 不過,酒店附近的人比較雜,要注意! June 6, 2014
Rated 3.0 out of 5.0 地點非常方便,入住手續花費太多時間 預訂三間雙床非吸煙室,入住時安排房間花了快半小時,最終還是給了同樓層不相鄰的房間。入住前一周預訂時房費已先付,到酒店的時間也已過規定之入住時間,以房間未打掃完成為由,實在太說不過去。除此之外,此酒店的地理位置一流,設施跟房間配置都還及得上一般Holiday Inn的水準。 June 5, 2014
Rated 5.0 out of 5.0 by Location, location, location The hotel is right next to an exit of Tsim Sha Tsui MTR station, served by the free Airport Express shuttle service from Kowloon Station, and within walking distance to the Star Ferry. The room I stayed in was stylishly refurbished and redecorated and clean. My only disappointment was that it faced an unsightly tall building at the back. The staff were courteous and helpful. I would definitely stay in this hotel again and recommend it to anyone. June 5, 2014
Rated 5.0 out of 5.0 comfortable and convenient The hotel is comfortable and conveniently situated .The hotel has rich delicious breakfast. The service is nice.The bed is 1.3 meter wide and is enough for a children and a adult to rest.I like this hotel and I will choose it again when I go to HongKong next time. June 4, 2014
Rated 5.0 out of 5.0 by Excellent service The Holiday Inn team enabled me to address my busy business schedule through providing excellent, conveniently located facilities, and high quality food and service. My every need was attended to courteously and with a smile. June 3, 2014
Rated 4.0 out of 5.0 by Easy Access from MTR Very good location of the hotel. The staffs are also friendly, although when checking-in the waiting time was rather long. June 3, 2014
Rated 5.0 out of 5.0 by Location, Rooms and Service all great From check-in to check-out the experience was all efficient and relaxing. Staff were magnificent and prompt. Room was great - bathroom excellent. Executive club well worth upgrading to. June 3, 2014
Rated 4.0 out of 5.0 by Quality Room and Hotel Very comfortable, great service in Osteria Restaurant and close to amenities June 1, 2014
Rated 4.0 out of 5.0 by Great location, comfortable rooms Although we arrived at 8am on a Sunday morning after a 12 hour flight from Italy to a full hotel, the reception staff were able to have us in our rooms by midday so we could experience a great hot shower and comfortable bed for a few hours before heading out to explore this magic city. June 1, 2014
Rated 5.0 out of 5.0 by 轻松舒适的度假商务两宜酒店 第一次在香港入住假日酒店,感觉相当好。服务友好热情使人感受轻松的氛围,高质量的房间设施给人舒适惬意的休息和睡眠。特别是针对家庭入住,提供了3套毛巾,非常亲和。游泳池还带有汗蒸设施开放,考虑周到。 总之,这次住宿的选择十分正确,今后到香港来还会考虑住在假日酒店。 May 31, 2014
Rated 5.0 out of 5.0 by The best Holiday Inn Indeed the best Holiday Inn in the world. Should have been in the class of an Intercontinental / JW marriott / Sofitel. Only drawdown is that this hotel is always filled with guests ( maybe because of its value ) May 30, 2014
Rated 4.0 out of 5.0 by like to cleanliness if the rooms. The Check-in and out needs to be speeded up as to check out it takes a long time. May 29, 2014
Rated 4.0 out of 5.0 by Great position Definitely worth the extra for executive level. However we had a room that interconnected with another and I was woken in the middle of the night with guests talking and then early morning as well. My suggestion would be if you get a room that interconnects ask to be moved. This hotel is in a terrific position, MTR, Nathan Road, Star Ferry. I'd stay here again. May 28, 2014
Rated 4.0 out of 5.0 by 房間寬敞、床鋪舒適 房間在香港算是很寬敞的,兩個人住兩張床房型可以睡得很舒服,重新裝潢過看起來也蠻新的,但是~飯店可能比較老的關係,有設施故障的情況,另外~飯店內的插頭非萬用插頭,房間內只有提供一組,對於充電比較不方便 May 26, 2014
Rated 3.0 out of 5.0 by 十分潮湿 你好,我所住的豪华客房十分十分的潮湿,纸片放桌面上第二天就潮了,床单被子感觉都是潮湿的,不是干爽的,冷气好像也没有抽湿功能,而且冷气的声音较大,卫生间的排气扇好像也不能用,希望只是我所住的房间是这样。 May 26, 2014
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