Rated 4.2 out of 5 by 724
Rated 4.0 out of 5.0 by mettle Excellent executive suites and facilities, still Holiday Inn
Wow! This Holiday Inn's facilities are far and away the best I've ever stayed in: I was in the executive suites, and these were exceptionally well tended, serviced, immaculate facilities. The workout and pool facilities were also top-notch. The lobby itself doesn't look very Holiday Inn, nor do the elevators and hallways.
It doesn't, however, have the most easy to use or servicable business facilities: if you have need of printing, scanning, faxing, mailing, or other typical business usages, staff are extremely available and helpful, but they just aren't setup for it. You have to wait, let them log you in, and they insert page by page. They had to ask a manager and few others to figure out how to get the systems going.
Also, I wanted to have a snack when I came back late from meetings, but was told all the restaurants were closed. In fact, upon getting back to my room and settling for the night, I saw that the bar was still open.
Staff were extremely helpful, friendly, eager to please, and available. But as I said, something was missing in the communications and systems. Great place for a leisure stay, or if you have an office you will be working out of, and don't have pressing business needs round-the-clock to attend to.
January 28, 2015
Rated 5.0 out of 5.0 by clh06 Impeccable service
Staffs were approachable and very service oriented. Attentive to details.
January 28, 2015
Rated 4.0 out of 5.0 by Gabal Always a Comfortable Stay!
I have stayed at this Hotel a number of times over the last 3 years- it has easily become my favourite Stay Option in Kowloon for all the warmth & hospitality the Staff here offer. Of course, the location (in the heart of Buzzing TST) and the ease of accessibility to MTR & Ferry Terminals are a big advantage too!
Highly recommend Holiday Inn Golden Mile!!
January 27, 2015