Rated 4.5 out of 5 by 287
Rated 5.0 out of 5.0 by Satisfied customer3312 excellence all around
Rooms were great and service was awesome. The staff really took care of me. The bartender Ashley was really professional with a great personality. The big screens in the lobby as well as the bar were an added bonus. I really clean establishment I must say. I will be staying again soon.
November 18, 2015
Rated 5.0 out of 5.0 by jmclk excellent front staff
we had family in town for wedding, all three rooms were clean, comfortable, and the staff could not have been more pleasant.
November 18, 2015
Rated 5.0 out of 5.0 by room rating Prefrence
I stay here even when visiting customers a half hour away. The area and hotel are top notch and worth the drive.
November 13, 2015
Rated 5.0 out of 5.0 by Home Remodeler Clean, comfortable room, friendly staff
My house is being remodeled and I needed a place to stay for a week. I arrived at 10:30 p.m. at the Holiday Inn Express. In spite of the late hour, the desk clerk was very friendly, and asked me if I was traveling for business or pleasure. When I told her my story, she was appalled, and said that she would make sure my stay at Holiday Inn was enjoyable.
Because the hotel was nearly booked to capacity, and my initial room was handicap friendly, I had to change rooms halfway through my stay. The staff was very apologetic about the inconvenience, and offered to help me move my things to the new room.
Every time I walked through the lobby, the front desk personnel greeted me - and also every other guest.
Both rooms I stayed in were clean, and the beds were very comfortable. Although I did not utilize them, the restaurant, pool, and workout facility also looked very nice..
I would highly recommend this hotel to anyone staying in the Birmingham area.
November 10, 2015
Rated 5.0 out of 5.0 by ZeldaCool777 Holiday Inn Birmingham
New hotel, spotlessly clean, excellent front desk personnel. Great location, near restaurants, shopping, and highways. The only thing not perfect, was that the breakfast ended so early. When we're on vacation, we like to sleep in a little later than usual.
November 2, 2015
Rated 5.0 out of 5.0 by 3Traveller5 Hoover
Very nice property and enjoyable stay as we travelled through the Birmingham area. Although some of the required fields in this review tool are starting to get on my nerves...
October 30, 2015
Rated 5.0 out of 5.0 by kh936 Great staff, great place to stay
I have stayed at this hotel on numerous occasions and the only problem I have ever had is the television didn't work. The problem was taken care of by the staff within minutes of notifying them.
The rooms are always clean and I always get a great nights sleep when I stay at this hotel. However, it is the staff that make this hotel exceptional. They are very friendly and are always willing to go out of their way to make sure you have a great stay. I think I've seen the manager doing every job in the hotel which explains why the rest of his staff are so great. Thanks to all of the staff for always making my stays pleasant.
October 30, 2015
Rated 5.0 out of 5.0 by Scott15NC Great Stay
Stayed overnight returning from the Alabama/Arkansas football game. Very friendly staff, room was very clean and a great nights sleep. Highly recommend if you are in this area.
October 21, 2015