Rated 4.6 out of 5 by 57
Rated 5.0 out of 5.0 by GMJim77 Very pleased
This was my first time to this hotel. The room was nice, and the service in the restaurant was EXCELLENT!! When I return to Birmingham, I WILL be staying here! Thank you for an enjoyable experience.
October 7, 2013
Rated 5.0 out of 5.0 by JimMc88 Very good Holiday Inn
I travel a lot and stay at plenty of IHG properties. Holiday Inns are usually a hit and miss with me. There are some that are older properties that are in dire need of a remodel. However, this hotel is great. A new modern hotel with an excellent check in area and restaurant. I would definitely recommend and stay here again.
October 7, 2013
Rated 5.0 out of 5.0 by syork Exceptional Stay
Everything worked perfectly. There was even a computer problem at the lounge that evening. Rather than inconvenience me it was on the house. That is what I call first class service. The dollar is not everything and sometimes it is best to give up the dollar in order to maintain service. I do wish more people would see and apply that to everyday details. This location certainly did!!
October 6, 2013
Rated 5.0 out of 5.0 by Kansasken1 Shangri-La
The best HI in the business. They should send all management to this location to see how it's supposed to be done.
October 6, 2013
Rated 5.0 out of 5.0 by Pacergolf No Breakfast
I am a Holiday Inn express person. Booked this hotel by mistake but decided to try it. Everything in the hotel is great but no breakfast. Will not stay there again
October 1, 2013
Rated 2.0 out of 5.0 by Parkie STAY
I was very disappointed in the reception and the price of the room. I stayed at the Vicksburg, Ms. location 4 days prior and the total experience there was extremely more professional and enjoyable. Being a Priority Club member for over 30 plus years, I expected a higher level experience.
September 29, 2013
Rated 5.0 out of 5.0 by JohnB27 Clean Well Managed
Nice place to stay - this is a well operated hotel.
September 8, 2013
Rated 2.0 out of 5.0 by innomoodtodeal to much noise
The first night stay was very bad. After a long drive to get there, a two and a half week stay at a hospital ICU with a relative we were in no mood to party . An event at the hotel that started after we checked in left us without parking for three hours and high noise levels till midnight. We could have been warned beforehand to have a chance to change rooms or stay at another hotel. We were stressed and in need of a good nights rest instead we had to stay away due to no parking and high noise levels till late at night. Give me a break!
August 24, 2013
Rated 5.0 out of 5.0 by Jaxxy Good Rooms
A bit pricey. I understand the conserve water thing. I'm totally down with reusing my towels and not changing the sheets. I'm there for three days, I don't need 3 new sets of sheets or towels... But the cleaning ladies come in, make the bed and refill uses toiletries and empty trash. Maybe I am mistaken but I thought they were supposed to overall clean the room. I.e what was stated above... and quick dust, quick vacuum and put remote, TV list and Welcome Binder back into place. Staff was very nice and friendly, the hotel was clean and open, very well air-conditioned (can't tell it's humid outside until you are outside) and it is in a prime location for shopping and easy access to downtown Birmingham. I recommend Tortuga's Pizza (bring your appetite but be prepared to wait 45 mins for your pizza, you won't be disappointed), and Logan's Roadhouse.
August 21, 2013
Rated 5.0 out of 5.0 by Dwbeard Tops all expectations
I have stayed in many hotels in the last year due to work. Many of those have been the big name high priced hotels and this one is as good if not better than any of the others that charge large rates just because of their name. We will be back to this one any and every time we travel to or thru the area.
August 20, 2013
Rated 5.0 out of 5.0 by noleaks Very courteous staff
We had a very pleasant stay here during a soccer tournament. The staff was very accommodating for letting us check in a little early due our game scheduling. The hotel was clean and convenient to many eating establishments, grocery stores, gas stations, etc. Will be staying there again.
August 19, 2013
Rated 5.0 out of 5.0 by Albie Beautiful hotel
This hotel was awesome! The staff was very friendly and the accommodations were very nice. I enjoyed breakfast as well, but the breakfast area attendant wasn't as overly friendly as the other associates I encountered. Other than that, I would definitely stay at this hotel over ANY hotel in the area. Gorgeous.
August 16, 2013
Rated 5.0 out of 5.0 by Kimber29 Very nice hotel- great location.
Very modern clean hotel in a great location by a lake and a mall. Room was very spacious and comfortable. Breakfast would be better if they had a waffle maker. Will definitely stay here again.
August 16, 2013
Rated 5.0 out of 5.0 by Lilo Helpful friendly staff
The rooms were very nicely decorated, clean and comfortable. The entire property was very clean and modern. I would definitely stay again! ALL of the staff I encountered were very friendly and helpful. Really nice!
August 15, 2013
Rated 5.0 out of 5.0 by Robert43dap Professional , friendly staff.
Words don't begin to tell how much I appreciated the great attitude everyone has at this property. Friendly greetings when I walked into the front lobby no matter what time-of-day. Asking if there is something else that I need that I have not asked for. Breakfast and Dinner were worth taking time to enjoy. This is a good venue to stay if your travels take you to Birmingham , AL.
August 5, 2013
Rated 5.0 out of 5.0 by Bdko Great service
I was very pleased with my stay everything was very comfortable,the hotel was centrally located within walking distance of food an shopping can't wait to come back
August 3, 2013
Rated 5.0 out of 5.0 by Don550 Clean Room Exceelent Service at Front Desk
More softer regular bed pillow
Lower mattress too high
July 29, 2013
Rated 5.0 out of 5.0 by lilhoop64 Clean and Comfortable
I stay at this hotel for our family reunion. Everything about this hotel was great until the second day our housekeeper did not clean the hot tube that I requested for her to do. Therefore I had to call down stairs to the front desk twice to get them to send someone up to clean the hot tube. After waiting 2hrs no one came. So I went down stair to speak with the front desk to ask why no one from housekeeping had not came to clean the tube. So the lady at the front desk call housekeeping again. I waited again for 1hr no housekeeper by that time I had to leave the room for awhile, as I was leaving I inform the front desk that I still had not seen the housekeeper. So when I return from shopping I notice they still had not clean this hot tube. By that time I was smoking mad, because I did not fill I had to get to this point to get someone to come and clean this tube. So I call down to front desk and inform her that if they would give me the clean stuff I would clean it myself. By that time someone from housekeeping shows up. Now why did it take me saying I would clean this tube to get someone from housekeeping to clean it. I felt that they should have wave one of those night for us.
July 28, 2013
Rated 5.0 out of 5.0 by kjjern75 Location, decor, staff all very good
One of the cleanest hotels I've ever stayed in; despite the fact they were sold out with large events occurring during my stay. Staff was very friendly, welcoming & helpful.
July 26, 2013
Rated 5.0 out of 5.0 by Fwall0811 Fantastic Hotel
The room was fantastic as well as the hotel staff and everything else!!!
July 18, 2013
Rated 4.0 out of 5.0 by panative Very nice hotel
Although 2 years old, this hotel looked brand new. Everything was bright, clean, and inviting. Staff went out of their way to accommodate us- allowing us to store our 2 bikes inside overnight. Disappointed in not recognizing priority club membership. Also had to ask for internet code, they did not offer this information upon arrival.
July 15, 2013
Rated 5.0 out of 5.0 Excellent review
All staff was very pleasant and accomodating. We had a great stay. One of the cleanest hotel's we have stayed in. I certainly recommend this hotel and will stay here again on our next visit.
July 8, 2013
Rated 5.0 out of 5.0 by BiggA285 Home away from home
I stay at a dozen different H/I properties a year regularly. This one is by far the most accommodating and friendly of them all!!!!
May 25, 2013
Rated 5.0 out of 5.0 by JimmyV123 Best Experience
This is by far one of the best Holiday Inn's I have stayed in. The staff was very professional and went out of there way to make my stay so enjoyable. I will stay at this location every time I am in this area and will recommend it to colleges and friends.
May 14, 2013
Rated 5.0 out of 5.0 by NB12 AWSOME!
Probably one of the best hotels I've stayed at. When I arrived early my room wasn't ready (my fault, I forgot I was on central time). No problem, they moved me and upgraded me to a suite. It was beautiful for my two day stay. The staff there is second to none. Shortly after getting to the room I was contacted by the manager to see if all was well.
The hotel is in a good location and if you don't want to eat at the restaurant in the hotel there is a good steak house nearby and other restaurants as well.
May 12, 2013
Rated 5.0 out of 5.0 by KDCJ Such a comfortable and easy stay
We were in Hoover, AL for a friend's wedding and the Holiday Inn was just perfect. The king room was really comfortable, spacious, and clean.
The staff was very friendly and helpful and the buffet was delicious!
Definitely recommend this to anyone traveling to Hoover.
May 10, 2013
Rated 4.0 out of 5.0 by ScottC7187 Overall an "No Surprises" Hotel
The room was what you would have expected from a Holiday Inn. Was hoping for an ugprade with my Priority Club status but that did not happen. But over all a good stay
May 7, 2013
Rated 5.0 out of 5.0 by AtlDude MyWeekStay
Enjoyed my stay. Staff was very friendly. Room service was timely and the food was great. I would stay here again. Very Clean!
May 1, 2013
Rated 5.0 out of 5.0 by Shacav40 Weekend stay
this was Holiday Inn was gorgeous. It is only about a year old and in very good shape and very close to everything. We messed up our room cards and the front desk had it fixed within seconds. The only thing I did not like was the breakfast was not free, but I think we may have read it wrong when we booked it. Would definitely stay here again.
April 26, 2013
Rated 5.0 out of 5.0 by BrendaW Great service!
The Southern Regional Volleyball Tournament, recently held in Birmingham, drew several teams to this hotel. Our team had an early play time on Saturday and hotel management made sure the restaurant opened early for us. As luck would have it, we ended up with an early play time on Sunday as well, and Blair arranged for the staff to arrive early once again for the teams. Kudos to the breakfast staff (cooks and servers)! The rooms were comfortable and we all had a great stay! Thanks!
April 17, 2013