Rated 4.5 out of 5 by 173
Rated 5.0 out of 5.0 by EmilyC21 Will return!
I travel to Birmingham monthly for business. I will definitely be making Holiday Inn Hoover my place to stay each month! Rooms are spacious, clean and beds are comfortable. The staff is like family. You can't beat the location. Highly recommend.
February 22, 2015
Rated 4.0 out of 5.0 by mclam Check in
Check in staff not very friendly. Did not thank me for being a priority club member.
No hot water in bath room sink.
February 20, 2015
Rated 4.0 out of 5.0 by Enchanted Good location and facility - but ASK for room cleaning....
This could have been a perfect stay if our room, 416, had been cleaned. After a long day in Birmingham, we returned to find our room UNTOUCHED. Used towels, trash cans overflowing, unmade bed. etc.etc. We were extremely unhappy because we were looking forward to crashing in a nicely made bed. First we were told that the housekeeping staff was overloaded that morning, then we were told that it is Holiday Inn's policy not to enter rooms without guest permission, then we were told that according to Housekeeping, we had a "do not disturb" marker in the door. Not so!
February 18, 2015