Rated 4.6 out of 5 by 56
Rated 5.0 out of 5.0 by Angie8 This is an Outstanding Hotel
This is an outstanding Hotel... I have made it my personal hang-out place even when I am not on travel or business. The staff here is second to none, from food services to guest services. Condelay, Gerold, Mindie and the front desk manager just to name a few they all go beyond and above to make your stay one to remember.Did I not say that house keeping make you feel and rest like you are right at home. Last but not least the general manager alone with his leadership team set the bar on hospitality at it finest. Overall I love staying at this location.
November 19, 2013
Rated 5.0 out of 5.0 by Margie22 Great service as usual
I stay here often and really love the Hotel. The bartender Chrissy is always a great bar tender and waitress. We ate and the food was good, the room was nicely furnished and I love the huge shower I had in my room. Will continue to stay here for business and pleasure. Only problem was there was no recognition for me being a priority club member.
November 17, 2013
Rated 5.0 out of 5.0 by GMJim77 What a GREAT place!
This is my second stay at this property. They EXCEEDED my expectations, particularly in the Food & Beverage area.
It had been a few months since my last visit and Ashley greeted me by name and provided EXCELLENT service. I'm sure she has met a lot of people since my last visit and remembering me made me feel very welcome.
I cannot say enough good things about Christi! She anticipates your needs before you even ask (or don't ask#. This level of service I haven't encountered anywhere. She is the one of the best!
Cinthia #Renae) is wonderful. She is engaged in her job. You don't see many people these days that are that happy with their job and make certain that as a guest that I am happy.
Its quite obvious that this property does a GREAT job. While I was there, I recognized many guests who had stayed their previously. People go where they will be happy.
I highly recommend this hotel and when I am in Birmingham, this is where I will sleep.
November 13, 2013