Rated 4.0 out of 5.0 by JLT65 Upgrade Fitness Room
Need to fix the treadmill in the exercise room. They have two treadmills, but one always seems to be broken.
Also, add a few dumpbells to the fitness room.
Staff is very friendly.
February 4, 2013
Rated 4.0 out of 5.0 by MJSTL Nice place to stay in Hopkinsville
Pretty satisfied with my stay overall. There was construction and a smell (maybe paint?) but they had signs up explaining it.
January 20, 2013
Rated 4.0 out of 5.0 by moxey comfortable mattress and pillows
The rooms were great. We had two rooms since our son and his wife were traveling with us. My only complaint is that when I was making the reservations the agent promised me the rate would include the breakfast buffet, especially since we were priority members. However, when we checked in we received instead coupons for $5 off the breakfast. However, that wasn't even the main issue....the really upsetting thing was that when we checked in we were informed the restaurant was closed (it was 6:30 pm). I realize it was Christmas Day, but the agent should have told me when I booked that the restaurant would be closed, so we could look for a place to eat dinner on the way in, instead of planning to eat at the hotel. It was late, we had driven 10 hrs., it was raining, and the only place to eat was Burger King...really not happy about that whole scene.
January 2, 2013
Rated 5.0 out of 5.0 by mikeyd4 Pleasant stay
The staff is warm and welcoming. The building is well maintained. The towels and linen had an odd smell from the laundry. it wasn't from smoking in the laundry but smelled of some kind of deodorizer. Overall the stay was fine.
December 12, 2012
Rated 4.0 out of 5.0 by DJJJ Beds
Staff very attentive and friendly.
The first room I had the frig made a ticking noise and the AC sounded like a hammer hitting the wall.
The bed in both rooms were the worst I have ever slept in at a Holiday Inn property!!
December 3, 2012
Rated 3.0 out of 5.0 by m1i2k3e4 Poor Housekeeping
When I stay for a few days I usually want service every other day. On Saturday I received service in my room. On Sunday I left my do not disturb sign on the door as I worked all night and was sleeping.On Monday I removed my sign early and left the room by 9:00am. I never received any service. I went to the front desk Tuesday AM to advise I didn't get service on Monday and to make sure they came in on Tuesday. At approx. 2:00pm they came to my room and inquired if I needed anything and seemed surprised when I said yes even though I had notified the front desk I definitely needed service.
November 19, 2012
Rated 4.0 out of 5.0 by HILLTOPPER Good & Bad
Staff was very friendly, Lounge was excellent, food needs improvement. Rooms were comfortable and clean but they are dated and need a facelift. I enjoyed my stay but with a few upgrades this place would be outstanding!
November 14, 2012
Rated 5.0 out of 5.0 by RolandR65 Great hotel bar
Heidi has done a lot of good for the hotel bar. She has always been friendly and professional. I used to go out in town to find something to eat, but I enjoy the atmosphere at the hotel bar so much, that I always eat in now.
November 12, 2012
Rated 3.0 out of 5.0 by Scooter23 Fair but questionable
I have stayed here twice, because there are no other Holiday Inns in the area, I'm stuck. I requested a maintenance repair of my shower head after the first night because it leaked so bad a shower was close to impossible. It was never completed and at 10 pm it's too late to do much. The restaurant was slow with poor choices for a breakfast . Room service was unable to provide me with my complete order. They had to call my room back 3 times because they did not have my desert request.
November 11, 2012
Rated 3.0 out of 5.0 by FreddieA In-Room Wi-Fi
The In-Room Wi-Fi did not work. The router was in the room, but not plugged into a source. Called the Front Desk and they gave me a new router, but still did not work.
October 29, 2012
Rated 5.0 out of 5.0 by HILLTOPPER Great Lounge!!!
After an exhausting day at work, I went to the lounge to have dinner. To my surprise they had a DJ and karaoke which really was a hit with all the patrons. I ended up meeting several people and in particularly a nice couple who both sang karaoke. We all ended up singing and having a GREAT time. The bar manager Heidi was excellent and I look forward to staying here again.
October 19, 2012
Rated 5.0 out of 5.0 by Cushionmaster Love the DJ!
The friendliness of the staff at this location is what brings me back. I get treated like a person, this makes thismy "home away from home".
The in-house bar is good, the management started a DJ last week which show really bring people into this location.
I appreciate the changes I am seeing as of lately, such as room upgrades ,and extra services in the bar.
October 17, 2012