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Rated 4.0 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Always a pleasure I always stay here when I am in town. Plus I have to accommodate my dog, a handicapped senior and two aides. The staff goes out of their way to ensure I get the right rooms, right services and that everything is in order. One additional note, I want to call out the chef, as we all have the breakfast each day. The food is fantastic, and he deserves a special mention. August 20, 2014
Rated 5.0 out of 5.0 by Loved the pool indoor and excellent breakfast Hot tub was very hot... but was nice during visit. The staff at breakfast provided excellent service and the check-in clerk at front desk was very hospitable and helpful. August 19, 2014
Rated 3.0 out of 5.0 by Good room poor meal experience The room was fine. Dinner in the dining room was a disaster. The Hostess was exceptional (that young lady should train the others), but the food and the waiter were very poor. I ordered prime rib and I cannot even describe what it looked like. I should have taken a photo. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great pool! I recently stayed at the Holiday Inn Express in Hopkinsville, Kentucky. It was a wonderful experience! The staff was friendly, caring, and helpful! The swimming pool was clean, large, and easily accessible. The hot tub was also clean and really helped my back feel better after long days of helping my son move into his new apartment. The hotel room was set up well and very clean. The bed was SO comfortable, and I wish I could buy the pillows on the bed! I would definitely recommend this hotel to anyone looking for extra clean and comfortable accommodations. August 16, 2014
Rated 4.0 out of 5.0 by Nice Place Extremely professional and kind staff that will help in any way needed. August 14, 2014
Rated 5.0 out of 5.0 Had an Awesome stay at this hotel...will recommend and will visit again. Visited for a Family Reunion weekend of July 25th. My whole experience: Family and the stay at the Holiday Inn was Awesome. Our waitress Penny was Top Notch and the food; especially breakfast was tasteful and very enjoyable. The staff was helpful and very pleasant. Will visit again! August 1, 2014
Rated 3.0 out of 5.0 by Cleaniness It's very important to my family and myself for the hotel room to be clean. This contributes to the enjoyment of our stay and my husband was unhappy with all of the stains on the carpet which was very noticeable. My son is getting married and we are comparing hotels to see which one offers the best stay. I was happy that there weren't any smells from the carpet but, since the hotel is pet friendly I could not eat in the room with large spots thru-out the carpet. The breakfast was nice and the rate was fine. But, I can't help to wonder why would a room be given to customers with noticeable stains on the carpet and is this reflective of the value that your hotel place on their customers? It makes me wonder and I would like to receive a reply. Kind Regards July 30, 2014
Rated 4.0 out of 5.0 by ROOM We registered for a non-smoking room. When we arrived in the room, it was obvious that the previous tenants had smoked in the room. Since it was the last room, we stayed, but we both woke up in the morning with stuffed noses. The personnel at the front desk said they would take care of the problem. Nothing else, and an otherwise pleasant stay. RP July 23, 2014
Rated 5.0 out of 5.0 by Loved the PILLOWS! The staff were very friendly and helpful, the room was clean but our favorite thing was the pillows! I would like to buy the pillows! July 10, 2014
Rated 1.0 out of 5.0 by Wet tired and angry We arrived at the hotel during a rain storm so we weren't too surprised by the muggy feeling in the room. We turned the AC down to try to remove the humidity but it didn't seem to help much. We were out of the room most of the next two days but when we returned in the evening it was still muggy. On the fourth night of our stay I hardly slept at all. I can't stand bed clothes clinging to me and one of the times I got out of bed to dry off I stepped close to the bathroom wall and the carpet squished! Next morning when we went down for breakfast we informed the staff of the condition and soon after we'd finished breakfast a new (dry) room was ready for us to move into. The staff also helped with the move. July 9, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable We enjoy our stays at this hotel when we come to Hopkinsville to visit our Army son and his family. The location is convenient to main highways, to shopping and restaurants and to his home. July 8, 2014
Rated 5.0 out of 5.0 by Great place to stay My stay was very nice and enjoyable. Very clean and friendly place to stay July 5, 2014
Rated 5.0 out of 5.0 by travel Room was great, the air condition could have been cooler. It didn't seem to work correctly. Room 305 July 2, 2014
Rated 1.0 out of 5.0 by June 19, 2014 stay in Hopkinsville, KY The staff was friendly, courteous and efficient. The room was in poor condition. The mattresses had seen better days and linens leave much to be desired. July 1, 2014
Rated 2.0 out of 5.0 by Air Conditioner was loud though it was very warm during that stay I sensed that the air conditioner had not been serviced regularly July 1, 2014
Rated 5.0 out of 5.0 by Great people, clean and comfortable Wonderful experience, staff was friendly and helpful, rooms were clean and comfortable. Will stay here again! June 27, 2014
Rated 5.0 out of 5.0 by Great Visit I was raised in Hopkinsville and travel there a couple of times a year normally. This visit seemed several things had improved greatly at the Holiday Inn. I enjoyed this stay as much as any in other cities. The staff for the most part was very friendly and helpful. The rooms are comfortable clean and had fresh accessaries. I would highly recommend the Hopkinsville Holiday Inn over any other facility in that area. I look forward to returning later in the year for another stay. June 22, 2014
Rated 5.0 out of 5.0 by bvb Highly recommend, staff very friendly, very clean, food was cooked perfectly. Wish I had the bed June 19, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay Though I was there to take care of some very sad business...a memorial for an old friend, I had a very restful time . Thank you for everything. June 16, 2014
Rated 5.0 out of 5.0 by Excellent Staff Your desk clerk was one of the most friendly and helpful person we have had the pleasure of meeting. Cali is an excellent example of the kind of people IHG should strive to hire. June 10, 2014
Rated 5.0 out of 5.0 by Friendly Staff I have stayed here several time before. This is my hometown and I always book to stay at the same hotel. I have seen much improvement over the years. Very Friendly staff and Real Clean June 6, 2014
Rated 5.0 out of 5.0 by Great Rooms ! clean rooms, well supplied, front staff friendly. The free breakfast was good quality and staff was friendly. June 5, 2014
Rated 5.0 out of 5.0 by Don't eat the breakfast We were sitting at the door when they began to serve breakfast so that we would get the freshest food. The gravy was ICE cold just like it was pulled out of a fridge. All the other food was luke warm at best and nothing seemed fresh except the fruit. When friends ate 90 min later they said the gravy was just room temperature. What a way to end a trip with having gotten sick off of breakfast. June 3, 2014
Rated 5.0 out of 5.0 by Great service All of the staff were excellent and made my stay very comfortable. The breakfast staff was very cheery and made you feel right at home in the morning. Mike the bartender always remembers your name and greets you with a smile. I really enjoyed my stay. May 31, 2014
Rated 3.0 out of 5.0 by internet is horrible Internet is absolutely horrible. Hardly works and when it does it only works for a few minutes. Every time i come back it just gets worse. May 8, 2014
Rated 4.0 out of 5.0 by Great hotel and location The hotel is in a good location, close to amenities as needed and the staff are great and very attentive. I would recommend this location for people traveling to Kentucky/Fort Campbell area. May 5, 2014
Rated 4.0 out of 5.0 by Clean room friendly staff. Staff was friendly. Rooms were clean. Easy access of highway. Would highly recommend this property. April 15, 2014
Rated 5.0 out of 5.0 by home sweet home Great place to stay for the price. Very friendly staff and nice quiet location. Easy access to Fort Cambell and Nashville. Will stay at this hotel again for my next visit to this area. April 13, 2014
Rated 5.0 out of 5.0 by Hopkinsville Holiday Inn Stay Probably the most hospitable hotel we have ever stay with. There was popcorn and bottled waters waiting for us in our room. The hotel provided toiletry kits for no charge in the bathroom. The staff was wonderful, restaurant and lounge were very nice and the pool was terrific. I am looking for a reason to take another trip to Hopkinsville just to stay with them again. April 8, 2014
Rated 2.0 out of 5.0 by Unacceptable This by far was one of the worst stays I had with Holiday Inn. The air conditioner was extremely noisy and the bathroom had a very bad smell of urine and old musty smell from the shower curtain. April 7, 2014
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